1. David Barrett, QERLI, 12th May 20162f
Using feedback and metrics to drive quality enhancement Case studies from the BSc Nursing programmes
David Barrett, QERLI, 12th May 2016

2. Case study 1: Unratified results
Previous practice: Results released to students approximately six weeks after submission, on a Friday afternoon
Feedback/evidence:
Students reported lack of support following results release
Poor NSS results in relation to feedback
Reduced time for students to prepare resubmission
Breach of University ‘four-week’ regulation on feedback
Solution:
Move to unratified result release (approx. two weeks earlier)
Release of marks on Wednesday lunchtime
Results helpline developed
Impact:
University regulations now adhered to
Positive student feedback
Impact on NSS to be evaluated Autumn 2016

3. Case study 2: Documentation amnesty
Previous practice: Students who had successful practice placement, but in whom mentors made a ‘technical’ error on assessment documentation, were failed
Feedback/evidence:
Up to one-third of students failing practice modules due to documentation errors
Concerns raised by external examiners about fail rate
Solution:
Students now provided with documentation amnesty period
Once an error is identified, students are given a deadline to collect, ask mentor to correct, and then return document
Impact:
In the first large module to use the new process, 65 students would have failed due to a documentation issue. Using the amnesty, only 7 failed for this reason

4. Case study 3: Final year structure
Current practice: Students submit dissertation in early September at end of final year
Feedback/evidence:
Students concerned about writing dissertation whilst working full-time on final placement
Delay in professional registration (approx. 6 weeks after completing programme)
Approx. 10% of previous cohorts delayed in registering by up to 4 months due to need to resubmit dissertation
Solution:
September 2014 cohort will start and finish dissertation earlier in final year (hand-in late June)
Impact:
To be evaluated in October 2017

5. Any questions? David Barrett Email: d.i.barrett@hull.ac.uk