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Accounts Payable Transformation

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Presentation on theme: "Accounts Payable Transformation"— Presentation transcript:

1 Accounts Payable Transformation

2 Accounts Payable

3 Need for Automation Information intensive transactions
Business critical to cash flow and financial health Multiple vendors and invoice types with line items pertaining to different vendors Early payment discounts, centralized payments, manual handling costs and shortening the lifecycle of invoices Many suppliers ; inconsistent formats Duplicate and misplaced invoices Formats range from paper to EDI based on the maturity of the organization as well as suppliers. Checks and color coding for levels of mismatch indicating priority Internal controls absent MIS dashboards to identify the efficiency of process and FTEs

4 Benefits Vendor Management Exception Handling after mismatch
Best in Class Industry Average Laggards Cost to process one invoice $3.34 $6.29 $16.67 Time to process one invoice 4.1 days 6.1 days 16.3 days Early payment processing 90% 47% 18% Exception Handling after mismatch Straight Through Processing Optimal Usage of ERP Licenses Best in Class > Laggards 75% Faster processing 80% Cheaper processing 4x Invoices through STP Efficient Cash Management Source: Aberdeen Report for AP Transformation

5 Resource Productivity
AP Automation Benchmarks Benchmarks Challenges Newgen Difference Transaction Costs Pressures on bottom line (penalties & discounts, FTE efficiency, manual handling) Success Story - Wipro Shortening cash conversion cycle Resource Productivity FTEs have to re-work on faulty invoices which translate into productivity issues Error prone invoices and exception handling streamlined Success Story - Ranbaxy Cycle Time Invoices are parked and contribute to high SLAs on part of teams and users Success Story - Praxair Automated steps like Multi-way match and SAP posting Visibility Cost and cycle time Visibility into bottlenecks in processing invoices for users, teams and roles BAM for monitoring teams, users and queues Success Story - Unilever

6 Newgen Product Offerings
BPM/Workflow Platform iBPS TM OmniDocsTM Invoice, PO and other Document Management Self Service Vendor Portal N-VISETM OmniScanTM Imaging and Digitizing Engine Mobility ZapInTM

7 AP Process Transformation
OmniScan N-VISE ZapIn Multiple Channels of Initiation Scanning Vendor Portal Mobile EDI Format Best Practice Approval Process iBPS Approver (Deptt.) Indexer/Verifier Confirmer ERP Integration & Document Management OmniDocs ERP Interface (Image Enablement, UI, Data) Document Management System

8 N-VISE Vendor Portal Channels of initiation
Best Practice Approval Process ERP Invoice Posting N-VISE Vendor Portal

9 N-VISE Vendor Portal Channels of initiation
Best Practice Approval Process ERP Invoice Posting N-VISE Vendor Portal Vendor receives Notification on: On receipt of invoice Non receipt of invoice at Central Invoice Desk within 15 days On payment/invoice status On rejection / query On Payment transfer

10 Scanning Auto generation of scanning report
Channels of initiation Best Practice Approval Process ERP Invoice Posting Scanning Auto generation of scanning report Re-scan/Error Processing Queue Barcode or OCR Extraction

11 Multi-Way Match Configurable Out-of-box SAP ERP connectors
Channels of initiation Best Practice Approval Process ERP Invoice Posting Multi-Way Match This is a silent work-step iBPS has in built connectors to easily configure and silently exchange data with SAP ERP Multiple parameters for duplicity check as per business need can be easily defined Auto exception raising / rejection of invalid & duplicate invoices Configurable Out-of-box SAP ERP connectors Real time validation with SAP database Multiple filters & checks can be built –in to meet business needs and reduce cost , time & efforts

12 Multi-Way Match (Duplicate)
Channels of initiation Best Practice Approval Process ERP Invoice Posting Multi-Way Match (Duplicate) Fuzzy logic based duplicate match Separate Color coding based on type of duplicity Duplicate check within workflow and ERP database Vendor Code Invoice Number Gross Amount Invoice Date Company Code Match Partial / Differ

13 Multi-Way Match (Exceptions)
Channels of initiation Best Practice Approval Process ERP Invoice Posting Multi-Way Match (Exceptions)

14 PO and Non-PO Distribution
Channels of initiation Best Practice Approval Process ERP Invoice Posting Processing Stage Auto rule based job/invoice distribution Verification Stage Configurable reminders & escalation as per business needs Team-wise Allocation Auto escalations as defined TAT / SLA Web based image assisted view SAP/ERP integrated view PO and Non-PO Distribution End to end audit logs of all transactions

15 Approvals Auto email alerts to respective users in departments
Channels of initiation Best Practice Approval Process ERP Invoice Posting Approvals Auto alerts to respective users in departments Users can reply to the same mail, and response can be captured directly in workflow. (Customization) HTML mails, with direct link to work-item. Users can instantly process the work-items Reminders and alerts Auto escalation as business defined SLAs and TAT

16 Channels of initiation
Best Practice Approval Process ERP Invoice Posting Reconciliation Invoking SAP screen for reconciliation of invoice posted and data entered

17 Document Image Enablement
Channels of initiation Best Practice Approval Process ERP Invoice Posting Document Image Enablement Documents post processing will be automatically archived in OmniDocs (DMS) OmniDocs connector automatically back links the documents with respective transaction in SAP Document Archival System Newgen SAP Connector Archive all Incoming & Outgoing Documents Documents Linked with SAP Business Objects Leaner & Faster SAP Database Reduce cost of Backups Efficient & Faster Business Transactions Adhere to all Compliance needs Supports SAP Archive Link

18 Document Image Enablement
Channels of initiation Best Practice Approval Process ERP Invoice Posting Document Image Enablement

19 Business Activity Monitoring (BAM)
Report Building Wizard Drill Down Reports for detailed Analysis Actions for removing Bottlenecks- Optimizations User specific reports dashboard Alarms & Triggers

20 Business Activity Monitoring (BAM)

21 Business Activity Monitoring (BAM)

22 Why should you trust us?

23 Industry Recognition 2014, 2013 iBPMS MQ Report
2013,2012, 2011,2010,2009 ECM MQ Report BPMS Market Update Report, 2010 BPM MQ One of the few companies to feature in 4 MQ reports 2013 Adaptive Case Management 2015 ECM Transactional Content Services 2013 ECM Wave Flexible and cost effective Emerging market’s top 100 software vendors 2013 Global Software Leaders Report Good Condition and Low Risk 2012 Impact Report

24 Global SSC Experience

25 Processing Location(s)
SSC Implementation Snapshot SSC Processes Processing Location(s) Regions Supported Integrations Users AP, AR, GL, FB Egypt, China, Indonesia, India 30 Countries: Saudi Arabia, South Africa, India, Srilanka, Malaysia, Singapore, Australia, NZ, NE Asia, Indonesia SAP, BPCS, MFGPro, MDM 1500+ AP, T&E China China, Taiwan, Japan SAP 50+ AP & AR 6 Countries in APAC 30+ P2P, O2C, R2R UK, China Europe, China, Korea, Thailand, India JD Edwards – OneWorld 80+ AP, AR, GL Mexico, KL, South Africa, India Global- US, Japan, China, Taiwan, HongKong etc NA 500+ AP, AR, Collections Deductions India USA, Canada, Asia & Europe operations Oracle Aps 100+ Employee claims HR Processes Vendor payables Bangalore, India Global 70+ 300+

26 Case Studies

27 50% Reduction in TAT Bangalore, India SAP ERP 70+ Users
Challenges: Cater to explosive growth in employee strength Track huge volume of transactions Improve TAT of employee related transactions Adherence to statutory guidelines Improve archival and retrieval of employee documents Processes Automated: Employee claims Human resources Vendor payables Benefits: TAT reduced from 7 to 3 days in Employee claims process Drastic Cost reduction across operations Enabled centralization of HR processes across 100 offices HR Processing for 100,000 Employees Improved productivity of users Real time Dashboards to monitor process and user performance Bangalore, India SAP ERP 70+ Users “We have deployed OmniFlow To have a more flexible and configurable workflow system to cater to the needs of additional processes that may turn up in future." - Head – SSC

28 Multi-lingual Implementation across 30 countries
Challenges: Serving multiple entities across the globe Developing an integrated framework with multiple ERP systems - MFG Pro, BPCS etc, for three way match, cost codes verification. Fulfill country specific localized version needs. Processes Automated: Accounts Payable Accounts Receivable Vendor Bills Freight Bills Purchase Order Purchase Requisition Benefits: Centralized processing of transactions in 3 locations for 30 countries Major Cost Reduction of transactions Country specific processes automated on single platform Comprehensive auditing facilities Implementation in English and Chinese language India, Egypt, China and Indonesia SAP, BPCS, MFG Pro, MDM 1500+ Users Consultant -

29 SSC for APAC Operations
Challenges: Difficult to track document movement due to spread of operations in multiple geographies (China, Korea, Thailand and India) Accounting errors resulted in non-conformities during external audits Delayed release of payments resulting into lack of confidence Processes Automated: Accounts Payable Accounts Receivable General Ledger Benefits: Eliminated payment delays and cash flow issues Reduced manpower for manual tasks like locating documents Consolidated reports generated from ERP and Workflow data “E – acquisition” of documents reduced processing TAT Distributed deployment Architecture for low infrastructure costs Ease of audit through image enablement of JD Edwards Praxair (Asia) – China & Praxair (Europe) -UK Praxair (Asia) – JD Edwards OneWorld & Praxair (Europe) –Oracle EBS 80+ Users

30 Thank You Newgen Software Technologies Ltd. A-6, Satsang Vihar Marg
Qutab Inst. Area – , ,


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