1. mHero Connecting health workers and Ministries of Health
To change the photo in the background, right click on the image and select “Format Background.” Select “Picture or texture fill” and “Insert from: File”
Carl Leitner, PhD
IntraHealth International
GDHF 2016
December 14, 2016

2. What does mHero do?
Women who are receiving treatment for AIDS are eligible for an IUD? True or False?
Yes
True
Do you have sufficient implant stock?
Could you confirm that you are an RN in Pembo Health Clinic?
Yes, I am an RN
mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

3. mHero Overview
Support two-way communication with health workers through mobile phones
Use cases and workflows developed and implemented by the Ministry of Health
Part of the Health Information Systems infrastructure for Ministries of Health
Features interoperability of different health information systems
iHRIS - source of health worker data
OpenHIE – rules of the road

4. mHero Liberia – Use Cases
Name of Use Case
Description
# of Recipients
Recipient Type
Location
End User of Data
Mental Health Intervention Report
Assessment on mental health service provision and aggregate data on beneficiary type. 50
Mental Health Clinicians
National
Mental Health Unit
Prison EVD/Stock Assessment
Assessment of various stock levels for EVD IPC supplies and other critical commodities. 17
Officers in charge
County Health Services, Prison Health
EPI Campaign
To notify of upcoming campaign 95
EPI Focal Points
EPI Unit
Family Planning
Assessment on Training, Commodities and Service Provision
254
Reproductive Health Supervisors, County Health Team, Officers in Charge
Family Health Unit
TB/HIV Report Reminder
Reminder to TB/HIV Officers on stock availability and to send consumption report. 72
TB/HIV Officers
TB/HIV Unit
mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

5. mHero Liberia - MOH
mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

6. mHero Liberia Implementaiton began in December 2014 in 4 counties
MOH led development of use cases and mHero processes
IntraHealth supported with capacity building
Today mHero has scaled nationally and has been included in the Liberia HIS and ICT Strategic Plan (2016 – 2021)
Wide variety of use cases implemented including FP Commodity, Nutrition, Mental Health etc

7. mHero and OpenHIE Facility Registry Facility data
Interoperability Layer
Facility data
Inter-Linked Registry
HW data
Form metadata and data exchange

8. Country Leadership & eHealth Capacities
National and Global Partnering
eHealth Stakeholder Leadership
eHealth Strategy and Policy Framework
ICT Infrastructure
Health Information Technologists
eHealth Literacy for Health Workers