1. The role Order stationery Diary management Filing Typing documents
Maintaining staff absences and holiday records
Refreshments and catering orders
Travel and accommodation and related insurance etc.
Presentations for meetings
Taking minutes of meetings
Handling incoming and outgoing post
Managing the office
Supervising junior staff
Stock taking
Shredding/disposal of confidential waste
Maintaining notice boards (decorating the office)
Liaison with contractors
Organising maintenance of office equipment
Health and safety representative/nominated first aider/fire safety officer
Making and receiving calls
Meeting and greeting
Updating and maintaining information systems and procedures
Processing expenses
Checking s
Arrangements for parking and room booking
Petty cash
Public relations
Organising meetings
Photocopying and use of other reprographic equipment
Organising staff training
Organising events/run errands

2. Personal qualities Organisational skills Accurate Patience
Confidence
Punctual
High standards
Professional/maintaining professional relationships
Ability to use initiative
Assertive
Presentable
Compromise
Efficient
Knowledge of their own limitations
Honest
Accurate
Thinking on your feet/finding solutions quickly
Discretion/tactful
Multi-tasking
Polite and friendly
Adaptability
Delegation skills
Use equipment
Quick learner
Organisational knowledge
Good customer service skills
Managerial skills
Good memory
Literacy and numeracy skills