1. Rooms Division Management and Control System
Course Code: HRM 321
Credit: 3 units (3 hours lecture per week)
Pre-requisites: Housekeeping Operations and Front Office Operations

2. Course Description:
This course presents an understanding of the necessity for controls in Rooms Division and the requirement to supervise the operations of a hotel Front Office and Housekeeping

3. Course Outline: Introduction to Supervision in Rooms Division
Occupational Health Safety and Welfare
Fire Regulation and Operating Equipment
Safety and Security Systems
First Aid and Accident Safety Prevention
Labor Cost Control
Housekeeping Controls
Front Office Controls

4. References:
Amelia Samson Roldan, Professional Management of Housekeeping Operation and Management.
John R. Walker, Introduction to Hospitality Operations.
Carino, Cella, Beltran, Pamela, De Ocampo, Joseph Bismark, The Hospitality Industry.
Ruther Fud, Denny, Hotel Management and Operations.

5. Course Requirements: Student Profile with scanned 2” x 2” picture
You can get the copy from my website, print it in a short bond paper (8 ½” x 11”)
Recent 1” x 1” picture
Copy of registration form
Test booklet

6. Grading System: Class Standing: (60%) Major Examination: (40%)
Quizzes = 50
Recitation/Attendance = 20
Assignment / Seatwork = 10
Activity / Research / Project = 20
Major Examination: (40%)
Prelim exam
Midterm exam
Final exam

7. Based 40 Transmutation:
Major exam, quizzes and attendance will be transmuted using the formula:
(Raw score x 60) = Transmuted Grade
Total Score
Example: Quiz result is 15 over a total score of 20 items
( 15 x 60 ) = 85 (transmuted grade) 20