1. Jerry Grant Head of Asset Management Irish Water 25-6-2013
Building Irish Water
Jerry Grant
Head of Asset Management
Irish Water

2. Our Brand Values Responsibility Expertise Efficiency Integrity
The values that are at the heart of the Irish Water brand
Responsibility
Stewardship,
partnership, inclusion, safeguarding for the next generation
Expertise
Knowledge, quality, technical excellence, progressive, solutions-orientated
Efficiency
Responsive, fiscal responsibility, capital utilisation, customer service, delivering
Integrity
Transparent, accountable,
honest, fair

3. Unions & Consultative Group
We are all part of the Irish Water Industry – but central to building Irish Water is the role that 34 Local Authorities play in the context of environmental and economic regulation.
34 Local Authorities
and BGE
The Water Service
Transition Office
Unions & Consultative Group

4. We have to change how people think and act in relation to water…
WATER CONSUMER
Citizens need to understand that they are consumers
“Water is free”
“Water costs
money”
“We need to invest
for the future”
“Change is needed”
IRISH CITIZEN
IRISH WATER CUSTOMER
Consumers need to appreciate that they are customers
“I value water”
“IW provides
my water”
“I am charged
for water”
“I pay my water bill”

5. To ensure that Irish Water can be a self funding entity we’ll need to develop two steams of investment
IRISH WATER TODAY
Change Attitudes & Behaviours Towards Water
Effective Control of Assets & Operations
REVENUE 1 2
CAPITAL INVESTMENT
Customers Paying Bills
Funding from the Markets
A Self Funding Utility

6. Sustainable Water Services Framework
Economic
Environmental
Social
Balanced Approach
Across the 3 Pillars
of Sustainability
Stakeholder &
Customer Focus
To inform process

7. Our Vision of the Future
“We value water as a precious natural resource on which the quality of life depends” “Through responsible stewardship, efficient management and strong partnerships, Ireland has a world-class water infrastructure that ensures secure and sustainable water services, essential for our health, our communities, the economy and the environment.”