1. Drive organization transformation with Workplace Analytics
Microsoft Ignite 2016
6/3/2018 7:36 AM
THR1071
Drive organization transformation with Workplace Analytics
Dr. Scott Trathen, Office 365 R&D
Nick Robinson, Product Marketing, Office 365
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Objectives What if you knew how your people and teams actually work?
Welcome to Workplace Analytics
Highlight success stories
Tell you how you can get it
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Leaders in Organizational Analytics
Over 1 billion s and 100 million hours of meetings analyzed
Recognized as Thought Leaders in HBR and WSJ
Applied to a wide range of business challenges

4. How we got here MyAnalytics Team Workplace Analytics MyAnalytics
manage your own time more effectively
Team
work with your teams more effectively
Workplace Analytics
make your organization better
MyAnalytics
for teams
Acquired
MyAnalytics
Workplace Analytics
Founded
2011
Sept 2015
Dec 2015
Spring 2017
Summer 2017
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. The power of the
Office graph

6. Customer Momentum
Delve Analytics brings a new level of intelligence to collaboration by offering additional insights on how our employees work with each other. It tells individuals who they are collaborating with the most, and how much time is being spent where.
– Tim Campos, Facebook CIO
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. How does it work? Combine with business data to see collaboration
6/3/2018 7:36 AM
How does it work?
Office 365 data
Combine with business data to see collaboration
Visibility into hours per week
Explore network strength, silos, and patterns
Calendar and data, typically provides 20+ hours of time use data per week for every knowledge worker in the organization
Business data allows us to analyze every meeting and message between all internal or external domains: teams, customers, vendors, and partners
CUSTOMER CONTACTS
SERVICES & SUPPORT
MARKETING
CHANNEL PARTNER
SALES
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Uncover unique KPIs WASTE STRESS COMPLEXITY SALES SENTIMENT ENGAGEMENT
6/3/2018 7:36 AM
Uncover unique KPIs
WASTE
STRESS
COMPLEXITY
Time in meetings
Time in
Organizational load
After-hours work
Double-booked hours
Fragmentation
Redundancy
Network efficiency
Process cost
SALES
Overall sentiment
Positive sentiment
Negative sentiment
SENTIMENT
ENGAGEMENT
Time with customer
Customer network size
Customer centricity
Internal network size
Insularity
Manager interaction
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. Top performers behave very differently from other salespeople
6/3/2018 7:36 AM
Sales productivity
Top performers behave very differently from other salespeople
Hours/week
With customers:
+43%
Number of
Contacts/account:
+200%
Size* of internal
Networks:
+62%
*BLOCKS=10 CONTACTS
Top performers
Others
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. 6/3/2018 7:36 AM
“Over 3 quarters, leaders that adopted the new sales framework outperformed other teams by $237 million.”
Matt Weaver,
Sr. Director Americas Ops, Symantec
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Simplification 700 7,000 What is your business doing? employees
6/3/2018 7:36 AM
Simplification
What is your business doing?
700
employees
7,000
employees
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. $200M >50% That’s 1M hrs wasted annually What was the IMPACT?
6/3/2018 7:36 AM
What was the IMPACT?
$200M
(or 2M hours)
>50%
of the time had no value
That’s 1M hrs wasted annually
*Cost of direct partner contact ( & meetings)
*No correlation with enterprise value
*Or the equivalent of 500 full-time employees
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. “This will change the way we operate our entire business.”
6/3/2018 7:36 AM
“This will change the way we operate our entire business.”
VP Global Sales,
F500 Software Firm
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Why Wait? Prime Program Engagement Summary
Select customer engagements
Business Group has direct customer interaction 
Requires engagement & sponsorship by functional business leader
Deliver meaningful business value for competitive advantage
Engagements are:
short-term (~3 months) & fixed fee
leverage both technology & talent
significantly subsidized by the Business Group
Contact:
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Related Sessions Session Title Location Day & Time THR1004 EMAIL
6/3/2018 7:36 AM
Related Sessions
Session
Title
Location
Day & Time
THR1004
MyAnalytics Theatre
MSFT Theatre 4
Wednesday
2:05-2:25
THR1071
Workplace Analytics Theatre
10:20-10:40
BRK1020
MyAnalytics Breakout
Omni INTL ballroom
Thursday
12:30-1:45
BRK2026
Workplace Analytics Breakout
C113
Friday
9:00-10:15
WORK
MEETINGS
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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6/3/2018 7:36 AM
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© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.