1. Samsung & Tesco Mobile Free Gifting Promotion

2. FREE GIFT WITH THESE HANDSETS:
What is the promotion?
FREE GIFT WITH THESE HANDSETS:
Samsung S6 Flat
Samsung S6 Edge
Samsung S7 Flat
Samsung S7 Edge
All memory variants

3. What are the details? Gift RRP Details
4 week promotion provided and managed by Samsung
3rd October – 31st October (wk32-wk36)
Customers who purchase Samsung S6/S7 family handset within this period on pay monthly or pay as you go will be entitled to a free gift
They can choose one of four gifts:
Gift
RRP
Details
Free Headphones
Samsung Gear IconX in black
£199.00
Wireless/cord Free
Fitness tracker
Comfortable to wear and easy to use
Ideal supplement to Samsung smartphones
Free Samsung Gear VR 2
£99.00
Cinematic Wide View
Immersive 360 Degree Experience
Realistic VR Game
Free Samsung Wireless charging pad in black
£39.99
Wireless charging is a growing category with more handsets having this functionality and great alternative to music or VR proposition
Free Google Play Gift Card
£75.00
Received as a digital code to spend on music, films, books etc. in Google play store
Customers can choose any gift, no matter which Samsung S6/S7 family handset they pick.

4. Make your purchase (Phone shop, Online, Telesales or AIS)
How I get my free gift?
Simple 4 step process:
Make your purchase (Phone shop, Online, Telesales or AIS)
Register your details online at
Choose your free gift
Receive it within 28 days of registering
Important information:
The final redemption date for the promotion is midnight on Monday 21st November
Pay as you go customers must top up, the gift will not be dispatched until they have topped up their new phone
Pay monthly customers have a 14 day cooling off period, once this has passed your gift will be dispatched
This promotion is managed by Samsung and so all customer queries will be managed by Samsung, not our internal care teams

5. Samsung Gifting Customer Journey
Purchase
Buy a S6, S6 Edge, S7 or S7 Edge from Tesco Mobile between 3rd – 31st October
Claim
enter your IMEI and your details, then choose your free gift
Validate
Pay monthly customers: once you have passed your 14 day cooling off period, your gift will be sent for dispatch. Pay as you go customers: once you have topped up, your gift will be sent for dispatch
Receive gift
Receive your gift within 28 days of registering online

6. FAQ’s 1. What’s my IMEI number and where can I find it?
Your IMEI number is unique to your phone and we use it to see if you’re eligible for the gift card. You can find it:
On the box your phone came in, next to the barcode
By dialling *#06#
Behind your phone’s battery. You’ll see the IMEI number just above the barcode
2. When will I receive my free gift?
First, we’ll confirm you’re eligible, then…
If you’re on pay monthly, we'll your gift after your 14-day cooling off period has finished
If you're on pay as you go, we'll post your gift once you've switched your phone on and topped-up by the promotion end date
We’ll let you know your gift card’s on its way
You should get your gift card within 28 days of registering
3. Will I still receive my gift if I return my phone within the 14 day cooling off period?
No, if you return your phone within the 14-day cooling off period you won't get your gift card.
4. What if my gift doesn’t arrive or have questions about my free gifts.
-:Managed and provided by OPIA.
customers shouldn’t call Tesco Mobile customer care, customers should follow the below contract details:
Customer contact: address
or Phone number (Open 9am-5pm)
5. faulty gifts.
Faulty gifts to be managed via Samsung warranty/fault process: details of this process to be shared with Tesco Mobile

7. Terms & Conditions

8. Supporting coupon at till: printed at point of purchase
Printed at till when you purchase in store
Directs customers to online redemption website
TO BE
UPDATED

9. Supporting leaflet in phone shops: example below
TO BE
UPDATED