1. Electronic Communications
Digital literacy

2. Exploring Communication Methods
People with whom you are corresponding and the topic of the correspondence determine the method of electronic communication.

3. E-Mail Should be used when the correspondence might need a paper trail
the correspondence covers multiple points
the correspondence needs to be accessed frequently

4. Messaging and Texting
Best used when correspondence needs to be accessed in real time.
Can send and receive messages from
Computers
Cell phones
Other mobile devices
Uses computer applications, cell services, Internet web sites, and other messaging services.

5. Social Media Sites with Messaging
Facebook
Twitter
Instagram
Snapchat
Google Hangouts
YouTube

6. Social Media
Websites and applications that enable users to create and share content or to participate in social networking.

7. Teleconferencing
Permits the live exchange and sharing of information between two or more people
Can be audio or video
Allows groups of people to communicate with each other online

8. Advantages of Electronic Communication
Can use text and graphics
Instantaneous
Cost is minimal or free
Access is available from various devices
Forwarding and routing of messages can be done in an instant
Not restricted to a specific place and time

9. Advantages continued Electronic communication can be one to one
one to many
many to many

10. Group Communication Options
File sharing
Blogs
Wikis
Discussion boards
Online communities
All of these options enable groups of people to contribute and receive information quickly with the ability to comment and see everyone’s comments.

11. Online Communities
 A group of people (a virtual community) with something in common, which could include shared interests, experiences, ideals, goals, or profiles; and they interact primarily via the Internet. Communities are often based on proximity. Every blog, business, blogger, organization and individual that is active on the Web has an online community and often is part of more than one.

12. Online Communities
An online community can act as an information system where members can post, comment on discussions, give advice, or collaborate.
People can communicate through social networking sites, chat rooms, forums, lists, and discussion boards.
People may also join online communities through video games, blogs, and virtual worlds.

13. Online Communities – Dangers Lurk
Joining an online community most often requires you create a “profile”.
Did you know:
Public profiles put kids at a much greater risk to:
Receive a message from a stranger
Meet with a stranger
Be harassed by peers 

14. Online Communities – Dangers Lurk
Other concerns of social networking sites: 
Lack of age verification mechanisms
Posting inappropriate pictures and videos
Easy access for predators and cyberbullies
Excessive or addictive access
Access to unhealthy “groups”

15. Electronic Communication Problems
Electronic communication is not without problems.
The most common problem is a
lost Internet connection.

16. Lost Internet Connection
To take advantage of the communication options you must be connected to the Internet.
Sometimes you might lose your Internet connection, but Windows includes a troubleshooter for a lost connection.
If the troubleshooter does not fix problem, you may need to contact your Internet Service Provider.

17. E-mail Software Problems
Service provider’s connection could be down.
Often, waiting a few minutes to send or receive messages solves the problem.

18. Common Problems with Downloading and Viewing Email
The size of the attachment might be the problem.
The virus software may detect issues with an attachment.
Issue could be with the type of message—advertising or unrecognizable documents.

19. Email Requirements Computer or other electronic device
ISP: Internet Service Provider
Address

20. Addresses
No spaces between any of the 3 parts -
Username: joeysmith
Domain: .net

21. Types of Domains EDU GOV MIL COM INT NET ORG Education Military
Government
MIL
Military
COM
Commercial
INT
International
NET
Network
ORG
Organization

22. Advantages of Email over Postal Service
Faster (Information can be distributed faster, and people can respond faster.)
Saves time and money
Convenient
Send multiple copies at once
Time zones—No Problem
Eliminates telephone tag
Can read at one’s own convenience
Messages composed and delivered any time regardless of holidays or weekends.

23. Disadvantages of Email
is not private
Once sent, it cannot be retracted (there are exceptions).
You lose control. Any can be forwarded easily by the recipient to anyone the recipient chooses.
You cannot control when someone will read or respond to your .
can be placed under subpoena.

24. Netiquette Proper protocol when using email CAPS = shouting
What’s acceptable and what is not
By using you agree to abide by the protocol
CAPS = shouting
SPAM: Unwelcome and advertisements often sent for destructive and disruptive purposes.

25. s
s have become the backbone of our world. They’re essential in both our personal and professional lives. Not many people today send real letters, written or otherwise.
s are the main source of communication between people around the world. That’s why writing is a key ingredient to effective communication.

26. Guidelines for
One subject per message; ALWAYS USE A SUBJECT LINE!
Message needs to be correct, concise, and clear.
Use paragraphs and good grammar.
Maintain goodwill of recipient.
When replying, only include enough of the original message to make sense.
Remember common courtesies like “Please” and “Thank you.”
What would your reaction be to the message?

27. Email Messages Should Include
A greeting
Good morning, Hello, etc., followed by a :
Correct spacing between message parts
DS after greeting
DS between paragraphs of message
DS before closing
DS after closing
Body or message
SS with a DS between paragraphs.
Use correct capitalization, punctuation and spacing after punctuation.
Closing line,
Thank you, Have a good day, or some courteous line followed by a comma
Your name (Include at least your first name, and your last name should be included in business correspondence.)

28. Emoticons Transmit an emotion in email
:) or :-)Expresses happiness, sarcasm, or joke
:( or :-(Expresses unhappiness
:] or :-]Expresses jovial happiness
:[ or :-[Expresses despondent unhappiness
:D or :-D Expresses jovial happiness
:I or :-I Expresses indifference
:-/ or :-\Indicates undecided, confused, or skeptical. Also
:/ or :\.:Q or :-Q Expresses confusion:S or
:-S Expresses incoherence or loss of words
or shock or screaming
:O or :-O Indicates surprise, yelling or realization of an error ("uh oh!")

29. BBFN Acronyms Abbreviations used for common phrases.
Recipient needs to know the acronym’s meaning
AAMOF: As a Matter of Fact
BFN: Bye for Now
BTW: By the Way
BYKT: But You Knew That
CU: See you
DIY: Do it Yourself
HF: Have Fun
LOL: Laughing Out Loud
<G>Grinning
<J>Joking
<L>Laughing
<S>Smiling
<Y>Yawning

30. The End!

31. Sources
social-communities-primer/