1. The Truth about the Cloud
Doug Ash, Don Thomson (TaiRox), Robert Eppele (GoToMyERP), Jacques Decarie (Industrios)

2. Agenda Hype Definitions and deployment
Deployment Types and Hybrid Model – Jacques Decarie
Business and the Triangle of Death
Pricing models
The truth is in the Numbers – Don Thomson
Hosting – Robert Eppele
What makes the most sense and conclusions

3. Hype The CLOUD is the future.
If you are not on the CLOUD, you are dead.
¼ of all people were born on the cloud.
Get with it or get out.
New businesses only know the cloud
Cloud 10 – HUGE billboard at the Toronto Airport
*** CLOUD *** CLOUD *** CLOUD *** CLOUD ***

4. Definitions The Cloud SaaS – Software as a Service – monthly pricing
your data and programs are stored somewhere else. AKA Hosting
Your data is accessible from any internet device
Your computing power is managed (regulated) somewhere else
SaaS – Software as a Service – monthly pricing
The Cloud and SaaS are usually confused.

5. Delivery or Deployment
Browser based – like Sage CRM – often problems with different browsers. Sage 300 working on this.
RDP or TS or Citrix to remote server – Sage 300 does this – probably most stable.
Mobile App – like phone – very portable – very platform specific. For example EventBoard menus are visible in IOS but not in Android.
Watches / Car screens

6. Deployment Types and Services
Cloud Services
Managed Services
Public IaaS
Private IaaS
Private IaaS on Customer Premise
OS Health & Availability
Backups
Firewall, Load Balancer
Microsoft Licensing
Disaster Recovery
Security

7. Hybrid ERP Approach Altron Automation, Inc. March 27, 2017
Hybrid ERP – Integration to external systems is a core competency of ours
The production staff will use the functionality in our Production, Project Costing, Shop Floor Tracking modules providing a single solution for the team. With seamless integration to our Time Tracking capabilities production staff easily track their clock in/out times feeding the time tracking system the information to provide complete time tracking information including: overtime, double overtime, absences, service time, vacations, holidays, shift premiums.

8. Your Business
Software verses Services Income – can your business survive with little or no software income.
Recurring (monthly) vs One Time (upfront & small annual)
Consistent vs Feast & Famine
The transition is hard – triangle of death.

9. Triangle of death - good
One time revenues fall, while CLOUD revenues rise, the gap is the triangle of death.
Here the gap is small. $$
Time Current SaaS

10. Triangle of death - Deadly
Concerns: Business revenue and Sales person commissions $$
Time Current SaaS
The bigger the triangle, the worse it is.

11. SaaS pricing models
Everything monthly, commissions calculated monthly, paid quarterly.
Some upfront (services?), most monthly.
All services up front, rest monthly
The crossover is typically months. OR
Financing = purchase (software + Services) + 3x (annual) / 36

12. The Truth is in The Numbers

13. The Truth is in The Numbers

14. Case Study
Move 5 servers from the IBM Cloud to AWS

15. Wonders & Woes Listening to Stories Sign-up Performance
Turn On and Off … or not
Boot From Phone
Hardware Failure & Elastic IPs
One Click Switches Hardware
Our “Payments” Are Put On Hold
We Are Throttled for Lack of CPU Credits
Billing Mysteries

16. The Numbers: Move to the Cloud and
Pay more for better connectivity
2x as much
Pay less for redundancy
0.5x as much
Pay for performance boosts

17. Infrastructure – OnPrem VS Hosting Clouding largely shifts costs so that your investment becomes effective and gain flexibility by leveraging technology optimally. Don’t expect to eliminate all costs.
Required
Not Needed
Fastest Shift/
Less Likely Today

18. Should I take my SAGE300 Customers to the Cloud? “Possibly.”
Check the ATTITUDE of the Customer.
It’s not perfect. If you believe that this is perfect – this is not for you. There are many variables that exist. # Reason for Failure.
Does the Customer understand the Value of the move?
Cost of Transferring Responsibility
How to Compare Internally Managed vs Fully Managed
What Are my Components of Cost, Operations and Risk?

19. Completeness of Service
Should I take my SAGE300 Customers to the Cloud? “Possibly.” (continued).
Completeness of Service
Receive Better Communication, Feedback and Care.
The Client GETS Faster Response
Bigger Hug.
Cost Effectiveness
Consolidates Most IT Costs Into 1 Provider
Removes Certain Infrastructure Costs
Reduces Miscalculating Actual Need of Resources

20. Great Hosting Partner Characteristics
Glowing Sage Partner and Customer References
Focused on ERP Fully Managed Services (not just hosting)
Can extend your support hands because they know the products
Is Sage 300 Authorized Reseller or Consultant
Certified or Experienced with Third Party Solutions
Has Canadian Data Center/ Will Address Data Sovereignty
Advises on Continuity Planning to Remove Themselves in Emergency

21. What makes the most sense?
Mobile users can take the most advantage of the cloud.
SaaS pricing comes from cash flow instead of capital budget.
Large office maybe best with on-site – still need local network
As more devices become wireless the cloud makes more sense for consumers.
Internet must be ubiquitous (always there)

22. Conclusions The CLOUD is the trend, especially for consumers.
Some businesses want it, most just want SaaS pricing and some remote access – like for the owner.
Trend to anywhere, anytime access.
Cloud might be next for Sage 300 users.

23. Questions???

24. The Truth about the Cloud Thank You for attending.
Doug Ash, Don Thomson (TaiRox), Roberty Eppele (GoToMyERP), Jacques Decarie (Industrios)