1. Information Management Systems The technological tools to support care and service providers Conference on clients with decreasing independence May 10, 2017

2. Sequence Information management systems mapping
Home and Community Care e-SDRT
IT Solution - Integrated Services Network for the Adults (RSIPA)
Multi-clientele Assessment Tool (MCAT)
Questions

6. Electronic Service Delivery Reporting Template (e-SDRT)

7. e-SDRT - Contexte
Under Health Canada’s First Nations and Inuit Home and Community Care Program (FNIHCCP), communities and Tribal Councils are currently required to fulfill mandatory reporting requirements.
They are collecting and uploading client service delivery information to the electronic service delivery reporting template (e-SDRT) internal databases.
In use for over 10 years, these legacy databases have become unstable and is unsustainable.
That is why, Health Canada’s headquarter is looking to a replacement solution for data collection.

8. e-SDRT - Objectives Replace e-SDRT with I-CLSC for the Quebec region;
Facilitate compliance with reporting requirements;
Facilitate service provision planning;
Facilitate continuity of services with the province;
Facilitate coordination of services offered to clients.

9. e-SDRT – The indicators
The current reporting requirements and indicators (data to provide) were defined at the time of program inception in 1999 and have never been under review.
Prior to implementation of the next reporting system, a review of the program reporting requirements is proposed.

10. e-SDRT – I-CLSC
In Quebec, the selected option to replace the e-SDRT is I-CLSC
I-CLSC FN
Clinical component
Review of the required indicators: FN Consultation
Confirmation of Health Canada's Headquarters Requirements
Technology component
Data entry handbook for the Home and Community Care
Develop and test the accountability report model

11. Deployment of the Integrated Service Network for the Adult Persons (ISNAP) IT solution

12. IT Solution - Integrated Services Network for the Adult Persons (ISNAP)
DESCRIPTION
This solution provides the stakeholders with a variety of computerized tools, such as the Multiclientele Assessment Tool (MCAT), to support the clinical assessment process of the adult person.
This helps to improve the services provided to clients with decreasing independence by the availability and the timely access of quality and up-to-date information on the clients.
It facilitates the communication and the concertation among the stakeholders involved in the client’s care and services provision.
Finally, reports from which to extract management data for supporting the comprehensive planning of services for the adult clients.

13. ISNAP Context
Needs expressed by FN stakeholders and health and social services directors
Computerized tool;
Providing a continuum of services;
Providing a common language regarding clients with decreasing independence;
Focusing on clinical data of individuals;
Accountability tool.

14. ISNAP In pictures
Screen sharing for the presentation of the ISNAP by : Olfa Trabelsi Pilote de système RSIPA Direction générale des technologies de l'information Ministère de la santé et des services sociaux

15. ISNAP The benefits Higher quality of the comprehensive assessment
Computerized tool and more visual
Less writing (drop-down list)
Assessment more uniform among stakeholders
More precise as evidence-based and less based on impressions
No questions can be « forgotten »…

16. ISNAP The benefits
Clients are more involved and better knowledge of him/her
Allows the active participation o the client : he/she prioritize his/her needs
Catches more the vulnerability, the frailty but also the strengths and the resources of the client

17. Prerequisites for deployment
ISNAP Next steps
Prerequisites for deployment
Data Hosting Agreement with the MSSS
Technical component
Implementation of the infrastructure
Specifications for workstations

18. ISNAP Next steps Deployment Stages Pre-deployment Deployment
Translation of RSIPA and its user guide
Change management
Training strategy
Communication strategy and plan
Support structure (assistance)
Deployment strategy
Pilot sites
Deployment
Post deployment (trial period)

19. ISNAP FNQLHSSC project team
Programs Agent - Services to Persons with Decreasing Independence;
Information management systems project manager;
Computer technician;
Health sector and information resources managers.

20. QUESTIONS Carl Simard Information Resources Manager
, ext 2201