1. in the Workplace Workshop
Promoting Learning
in the Workplace Workshop
Workshop Leader:
Liz Pride

2. What is Reflective Practice?
It is the deliberate cognitive process of applying critical review to our experiences with the aim of making sense of what happened, valuing our strengths, identifying our weaknesses, assessing the outcome and identifying and developing different, more effective ways of acting in the future.

3. So what? - What does it mean? Now what? - What needs to happen next?
The Art of Reflection
What? – What happened?
So what? - What does it mean?
Now what? - What needs to happen next?
Rolfe et al (2001)

5. The Art of Reflection

6. The Value of Reflective Practice as a Learning Method in the Workplace
Informs and increases Best Practice
Requires no resources
Has no cost (other than a modest amount of time)
Is habit-forming
Informs the culture of an organisation
The learning is “systemic” – is “created and owned” by the individual – it is not externally imposed
Can be used for any event or experience, negative or positive
Can become a regular organisation practice for use in Supervision with Learning Journals/Logs and the EARL model of feedback

7. The Difficulties of Reflective Practice as a Learning Method in the Workplace
The ability to reflect does not come easily to everyone- it is a discipline that has to be acquired.
Reflection requires attention, conscious effort and critical thinking.
It is almost impossible to reflect effectively when under time pressure of very stressed.

8. The EARL Model
Example.
Tell me about (issue/task/achievement/problem)
What did you do?
How does this demonstrate......(Value/behaviour/attitude)
Assessment
Why did you choose to deal with the situation in that way?
Why was it important to you to do this?
How did it make you feel? What were your thoughts at this time?
Result
What was the outcome?
What was the impact of what you did on other people?
How did you know that you had done the right/wrong thing?
Learning
What did you learn about yourself from doing this?
Has this experience helped you to do anything differently?
Is there anything looking back you could have done differently?

9. Please think of an event – something that you did – good or bad that you can share.
In your pairs please interview/ coach each other through the reflective model of EARL using the prompt sheet.
Coaches: please refrain from making comments or statements, but encourage the reflectors to plumb the depth of their experience by asking probing (not leading!) questions.

10. Liz Pride liz.pride@oacp.org.uk
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