1. Advanced Configuration
37 days
Mon May 23
Workflow Planning
Tue Jul 12
5 days
Jun 2 - Jun 8
Change Management
1 day
Jun 16
Incident Management
16 days
Jun 21 - Jul 12
Problem Management
1 day
Jun 29
Release Management
35 days
Mon 5/16/16
Installation
Sun 7/3/16
14 days
May 17 - Jun 4
Install Ticketing Solution
5 days
Jun 8 - Jun 14
Install Messaging Server
1 day
Jun 30
Configure Database
35 days
Jul 1 - Aug 18
Set-Up
6 days
Jul 4 - Jul 11
Add Workers
1 day
Jul 17 - Jul 18
Define Queues
7 days
Jul 25 - Aug 2
Automate Workflows
1 day
Aug 8
Define Messaging Policies
27 days
Wed Aug 10
Advanced Configuration
Thu Sep 15
1 day
Aug 17
Port Documentation KB
1 day
Aug 17
Define Reports
1 day
Aug 24
Configure Worker Security
0 days
Aug 27
Configure Priority
0 days
Sep 3
Configure Ticket Types
1 day
Sep 14
Configure Queues
2016
2016
May
Jun
Jul
Aug
Sep
2016
Jul 15
Today
Aug 19
Sep 16
Sign-off Planning
Sign-off Set-up
Sign-off Config
May 1
Kick-Off
Jul 8
Sign-off Install