2. C.A.S.E. Presentation to FAA Leadership Washington, DC
February 27, 2012

3. Coordinating Agency for Supplier Evaluation
An Overview of C.A.S.E.
Coordinating Agency for Supplier Evaluation

4. What is C.A.S.E.?
C.A.S.E.:
Is a Non-Profit organization operated for the benefit of the Corporation’s members through shared oversight burden
Improves oversight through standardization of training, auditor qualification and biennial re-qualification to validate competency
Provides a mechanism for distributing non-prejudicial* vendor/supplier and parts distributor surveillance information to members
This information is provided to the C.A.S.E. Data Center by the members themselves
Through issuance of Ops. Spec. D090, the FAA recognizes the C.A.S.E. program as an acceptable means of complying with the surveillance requirements of 14 CFR (a) and (a)
* See slide later in the presentation.

5. Members’ Unique Requirements
The 1-A standard has never been intended to meet all the requirements of all sustaining members CASS
Participation in C.A.S.E. is only one element of an Air Carrier’s CASS
It is continuously updated to ensure that the items that are common to all members are addressed and that adequate consideration is given to any items that individual members wish added to the standard
The standard is supplemented by an Appendix which outlines the specific Carrier needs that are required to be addressed during an audit
It has always been the responsibility of the members themselves to address items that fall outside of this process
The standard is further supplemented with sections addressing EASA and Transport Canada considerations as brought forth by members located in those regions

6. Safety, Quality, and Compliance.
Purpose of C.A.S.E.
The primary purpose of the Air Carrier Section of C.A.S.E. is to provide air carriers with a vehicle to exchange non-prejudicial audit information and to share the burden of vendor/supplier and parts distributor surveillance responsibilities while never compromising
Safety, Quality, and Compliance.

7. C.A.S.E. History
1960s
Individual Aerospace/Marine Contractors were performing evaluations of their own vendors/suppliers and, in many instances duplicating efforts
1963
Aerospace/Marine Contractors, with concurrence from their vendors/ suppliers, decide to share evaluation data, eliminating redundancy
C.A.S.E. is formed
1980s
Federal Express Corporation joined the organization as the first Air Carrier Member, subsequently forming the Air Carrier Section in 1984
1991
C.A.S.E. incorporated under the laws of the State of California as a non-profit, mutual benefit corporation

8. Membership
Limited to certificated Air Carriers and certificated Repair Stations operating in accordance with the aviation regulations of their certificating government
Member Responsibilities:
Maintain vendor/supplier and parts distributor surveillance program, related manual coverage, and related documentation in a manner compatible with FAA/NAA (as applicable) and C.A.S.E. requirements
Actively participate in the work of the organization by attending meetings regularly
Support the maintenance of and enhancements to existing Standards to ensure currency with relevant Regulations and Air Carrier requirements.
Act as stewards of the organization in support of a continued, robust program holding discipline and integrity at it’s core

9. Membership Three levels of membership: Sustaining Associate
Voting members who control the operation of their respective section
Entitled to one vote on each matter submitted to the membership for vote
Must have at least one Level III Auditor or Level IV Evaluator
Associate
Non-Voting members
Have the right to attend section meetings
Have met requirements for entry level membership and passed an audit by the Membership & Promotions committee
Entry-level
Have met the requirements for entry level membership

10. C.A.S.E. Current Membership
Air Carrier Section
56 Sustaining
11 Associate
5 Entry Level
Repair Station Section
9 Sustaining
31 Associate
0 Entry Level
Membership includes both U.S. and non-U.S. based Members, i.e.
Lufthansa, Copa, Korean, Air Canada, and MTU (among others)
FAA (or foreign Regulator) representation is welcomed at any C.A.S.E. event

11. Structure of C.A.S.E. Board of Directors

12. Structure of C.A.S.E. Sections

13. Air Carrier Section Organization

14. Documents Governing The Organization
C.A.S.E. Bylaws
Establishes overall C.A.S.E. operating rules
Were developed in conjunction with legal counsel
Apply to all Sections
Section Policy and Procedures Manual (P&P)
Establishes Policies and Procedures applicable to the respective Section
Contains many similarities while allowing for variations based on applicability to each Section
Revised biannually as voted upon by Sustaining Members of their respective Section
Standards and Supporting Checklists
1-A Standard – Applicable for use in evaluating 14 CFR 145 Repair Stations. Based on 14 CFR 121, 135, and ACS requirements
2-A Standard – Applicable for use in evaluating providers of Aviation Fuel – Storage and Into-plane
3-A Standard – Applicable for use in the unregulated Surplus/Parts Distributors environment by Air Carrier Sustaining Members

15. Audit Personnel
Requirements for Auditor authorization are contained in each Section’s Policy and Procedures
Audit personnel are required to:
Adhere to the Code of Ethics
Maintain personal integrity and objectivity
Maintain independence – No Conflict of Interest
Demonstrate auditing competency to the respective Standard on a biennial basis

16. Auditor Authorization Program
Managed by Audit and Compliance committee
Purpose is to verify that members’ auditors are qualified to conduct satisfactory audits
Consists of four Levels:
Level I – Company Auditor Trainee
Level II – Qualified Company Auditor
Level III – C.A.S.E. Authorized Auditor
Level IV – C.A.S.E. Authorized Evaluator

17. Auditor Authorization Program
Training sessions are available on a biannual basis (twice each year)
NOTE: FAA personnel are welcome to attend and participate in training sessions and are exempt from registration fees
Level III and IV qualified individuals are required to successfully complete training once every four training sessions
Training is intended for experienced Auditors only – not those new to the discipline
Auditors receive standardized training in the applicable C.A.S.E. Standard(s) and Section policies
Auditor candidates must substantiate compliance to the requirements of the ACS P&P via an application, which is reviewed and approved through the Audit and Compliance committee
Once approved, Auditors must pass a check-ride evaluation conducted by a C.A.S.E. Level IV Evaluator – demonstrating their ability to conduct an audit adequate to meet membership requirements
Qualified Auditors are subject to biennial recurrent check-rides to ensure continued competence

18. C.A.S.E. ACS Register Purpose: C.A.S.E. Data Center:
To provide a current list of vendors/suppliers and parts distributors that have been evaluated and accepted by a C.A.S.E. authorized auditor as meeting an applicable standard
Listing in the Register only indicates an audit has been performed, that the facility has sufficient quality programs in place to support acceptable levels of compliance with Regulatory, ACS, and customer requirements
C.A.S.E. Data Center:
An electronic data collection and dissemination tool
Contains the vendor pool which is a listing of all vendors/suppliers and parts distributors submitted by the membership
Contains the ACS Register
Conduit for submitting member and vendor information
Maintains the C.A.S.E. website
FAA specifies that only ACS sustaining members may use the Register to satisfy their surveillance requirements

19. Non-Prejudicial Information
Anti-trust laws prohibit C.A.S.E. from :
Providing information within its organization which may bias a member against a vendor/supplier or parts distributor.
Providing a business advantage for one vendor/supplier or parts distributor over another
Sharing specific audit findings, however, C.A.S.E. requests auditees to voluntarily provide audit results to those sustaining ACS members who use their services. A listing of those members is provided during the audit and is also used by the auditors to determine which member’s specific requirements (R.O. instructions, technical data, specific carrier-unique Engineering Documents etc.) to look for during the audit

20. Sample of Air Carrier C.A.S.E. Register

21. Thank you for your time and consideration
Questions?
Thank you for your time and consideration