1. Kenya’s Single Registry: An Electronic Solution for Social Accountability
Winnie Mwasiaji
Socialprotection.org webinar, 29th March 2016

2. Overview of presentation
What is Kenya’s Single Registry?
Why was the Kenyan Single Registry developed?
Background and timeline: how has this work taken shape?
How does Kenya’s Single Registry work?
Who benefits from the Single Registry and how?
What are the Challenges and Limitations?
Considerations for the Future…

3. What is Kenya’s Single Registry?
SP single point of reference telling us:
who is receiving assistance;
what type of assistance;
where the assistance is received;
when the assistance is transferred.
Assist in SP sector
Planning, coordination and monitoring
Improved and more effective implementation
Currently populated with information on 882,678 beneficiary households out of a population of 40 million. (2% of the population)

4. What is Kenya’s Single Registry? “Single Registry Main Page”

5. Why was Single Registry established?
Medium term plan (MTP) of Kenya’s vision 2030 enlists development of an integrated Single Registry for Social Protection
The National Social Protection Policy envisions development of comprehensive social protection system in the country that:
consolidates the current range of fragmented schemes;
increases the ability of social protection initiatives to scale-up

6. Background and timeline: How has it evolved?
Phase 4
M&E
Social Security
Social Insurance
NIMES
NSSF
NHIF
Civil Registration
WFP
IPRS
WFP-CTM MIS
Phase 1c (2015)
Single Registry
HSNP
CT - OVC
OPCT/PwSD
HSNP MIS
CT-OVC MIS
DSD MIS
Phase 1b (2013)
Phase 1a (2011)
Full Social Protector Sector Integration
Integration to civil registration systems
Development of Single Registry
Functional Sector MIS
Phase 2 ( )
2011: Some programmes did not have electronic MISs, non of the programme database could speak to each other
2012: Guidelines for setting up programme MISs established & Geographical Master List (based on census 2009) established
2013: Government run cash transfer programme MISs harmonised
2014: CT-OVC and HSNP link to Single Registry
2015: Automatic link established between Single Registry and Integrated Population Registration Service (IPRS)

7. How does the Institutional Aspect of the Single Registry work?
Data collection/updating is done by individual SP programmes. These currently are managed by:
Department of Department of Social Development;
OPCT and PWSD-CT
Department of Children Services;
CT-OVC
National Drought Management Agency;
HSNP
World Food Programme
Asset Creation Programmes
Data consolidation, warehousing,
reporting and sharing is undertaken
by SP Secretariat

8. How does the Single Registry work?
Staffing (Technical Team)
MIS working group: Leads in providing technical oversight to Single Registry development
Consultancy firm: Development Pathways contracted by World Food Programme to build the Single Registry;
SP Programme staff: It has key staff as follows:
One MIS Coordinator and assistant at Department of Social Development;
One MIS Coordinator and two assistant at Department of Children Services
Three MIS Officers at National Drought Management Authority
SP Secretariat has three key staff: one MIS Coordinator and two MIS assistants
Maybe talk about the intention to build government capacity with technical support

9. How does the Single Registry work?
Staffing (Operational Team)
Institution
Registration
Enrolment
Payment
Case Management
DCS 2
DSD
NDMA 1
DCS – Department of Children Services
DSD – Department of Social Development
NDMA – National Drought Management Authority

10. What are the linkages to the Single Registry?
Single Registry is linked to IPRS (department in Ministry of Interior and Coordination of National Government that maintains 30 million plus National Population Register) using automated software mechanism (web services)
SP Secretariat has drafted data sharing protocols that define:
Procedures for application for use of Single Registry data
Procedures for assessing application
Procedures for approval, sharing and disposal of data
Talk of the importance of the linkages ….duplication, verification, ability to monitor scope and coverage in comparison to need

11. How does the registry respond to stakeholder issues?
Prevention error/fraud. Information in the Registry is run against data on 30 million National Population Register, enabling programme managers to be sure that beneficiaries’ details are accurate/verified (fast and easy!)
Programme Efficiency and Effectiveness. Cross-check whether beneficiaries enrolled in a programme are on the payroll, and whether the number of beneficiaries scheduled to be paid equals those actually paid
Monitoring Programme Implementation. Single Registry supports programme monitoring, and has a specific report that allows monitoring of the selected indicators across programmes.

12. How does the registry respond to stakeholder issues?
Planning Expansion of Social Protection Programmes. The expansion plan of the National Safety Net Program has been integrated with the Single Registry so that users can cross-reference attainment against objective for any programme.
Basis for Emergency Response. HSNP sub-registry contains bank account details for households in four poorest counties (Turkana, Wajir, Mandera and Marsabit) enabling response in case of drought.

13. How does the registry respond to stakeholder issues
How does the registry respond to stakeholder issues? Sample Summary Dashboards

14. How does the registry respond to stakeholder issues
How does the registry respond to stakeholder issues? Sample Disbursement Dashboards

15. How does the registry respond to stakeholder issues
How does the registry respond to stakeholder issues? Sample Trend Analysis Charts

16. How does the registry respond to stakeholder issues
How does the registry respond to stakeholder issues? Sample Summary Reports

17. Challenges and limitations
Conceptualisation. At first, it was difficult to technically conceptualise how social assistance programmes could be coordinated. Now the model is clear and logical, but it took a lot of assessment and thinking to get there.
Coordination. The Secretariat had to undertake a massive task to actually coordinate individual programmes to invest time and resources in an MIS. Now each social assistance programme owns its own MIS and is a core part of the Single Registry. It works for all the actors involved.
Resources. In order to save time and money in the future, an upfront investment is needed. Over the years, various development partners have stepped in to support the Government in making this happen.

18. Considerations for the Future?
Extend Single Registry platform to broader Social Protection components of Social Security and Social Health Insurance
Link to National Social Security Fund (policy planning and reporting);
Link to National hospital Insurance Fund – automatic enrolment of cash transfer beneficiaries on NHIF scheme?
Make Single Registry Child Sensitive (strong analytics)
Design child-sensitive reports and turn it into a mining and analytical tool
Use for policy planning and case management
Deepen the use of Single Registry Data
Target other government entities e.g. other ministries and counties (communication);

19. Considerations for the Future?
Expand the use of the Electronic Registration System (ERS);
Scope use of ERS across other SP functions e.g. ERS could be hosted at SP Secretariat Servers but used beyond SP targeting function (Monitoring, evaluation, surveys etc.);
Scope sustainable maintenance of Single Registry and Programme MISs once donors pull out
Develop a detailed support mechanism;
Build capacity plans borrowing from other successful ICT project implementations in government and private sector e.g. WFP, IFMIS, IPRS and other established government systems;