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Pool & Talent Management for Senior and Executive Civil Servants
France David Corbé-Chalon 15 May 2017 In-depth presentation
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Key Characteristics & Figures: Civil Service in France
A career-based system based on competitive recruitment 3 branches: State, Local and Hospital 5.4 million agents, including military, police, teachers, nurses 70 % are established civil servants 62 % are women Career system : Nomination into a grade of the civil service is for life – Nomination into a position/job is revocable Confirmation into a grade after nomination into a corps as trainee, following – most of the time – a training period in a public service school Possibility to move to a higher grade or even corps/category by way of examination or of choice of one’s hierarchy 3 hierarchical categories: A, B & C
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Senior and Executive Civil Servants: Key Figures, Pool & Positions
Key figures of all SCSs: Around agents i.e. 2.3 % of the civil service 40 % of women Average age : 48.1 y.o. Average remuneration : from euros (State) to euros (Local) SCSs are clustered into “corps” E.g.: State/ Audit Court/ Foreign Affairs Councilors; General Inspectors; Civil/ Finances/ Statistics Administrators; Environment/ Economics Engineers; etc. SCSs are deemed to be appointed to superior positions D1 Superior Positions at Government’s discretion e.g. secretary general, central administration director, prefect, ambassador D2 Superior management and expertise positions e.g. head of department, sub-director, high-level expert… But also Direction of State territorial administration All SCSs State SCSs Pool: SCSs (A+ corps) « Corps »: Many SCSs are nominated after ENA Target: State Superior positions = around positions total (moving progressively to that target) D1 Positions are nominated in Council of Ministers on a discretionary basis: no time limit, no need to belong to the civil service D2 Positions are « Functional positions »: Distinction between grade and position Functional positions are for a limited period of time and revokable Generally limited to 3 years: 1 year for the 1st appointment to each type of position, renewable for 2 years and then 3 years
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State SCSs Pool & Talent Management: Context & Background
New challenges for public administrations: Increasing pace, complexity, digitalization … Need for promotion of initiative and risk-taking Especially for SCSs, key actors of change management Need for: Stronger SCSs profiles : diverse, skilled, professional Support to SCSs in building their professional paths A more efficient & transversal HRM dedicated to SCSs New Pool & Talent Management policy since 2010, renovated in 2015, as part of HRM professionalization
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State SCSs Pool & Talent Management: Context & Background
Aims of the Pool & Talent Management policy Facilitate talent detection: help public administrations choosing strategical positions nominees through pools of high potentials De-compartmentalize pools: improve the openness of professional paths and the diversity of profiles with inter-ministerial experiences Professionalize nominations: make nominees the right persons at the right place so as to efficiently conduct change management Strengthen managerial culture and practices: help consolidate and develop culture & practices through specific training programs
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State SCSs Pool & Talent Management: Focusing on D1 and D2 Positions
As defined by the OECD (Govt at a Glance, 2013, annex D) : Top managers positions : D1 Managers: top public servants just below the ministrer or Secretary of State/ junior minister. They can be a member of the senior civil service and/or appointed by the government or head of government. They advise government on policy matters, oversee the interpretation and implementation of government policies and, in some countries, have executive powers. D1 managers may be entitled to attend some Cabinet.Council of ministers meetings, but they are not part of the Cabinet/Council of ministers. They provide overall direction and management to the ministry/Secretary of State or a particular administrative area. In countries with a system of autonomous agencies, decentralized powers, flatter organisations and empowered managers. The precise job title can differ accross countries. D2 Managers: just below D1 managers. They formulate and review the policies and plan, direct, co-ordinate and evaluate the overall activities of the ministry or special directorate/unit with the support of other managers. They may be part of the senior civil service. They provide guidance in the co-ordination and management of the programme of work and leadership to professional teams in different policy areas. They determine the objectives, strategies, and programmes for the particular administrative unit/department under their supervision. Middle managers positions (have managerial responsibilities for at least 3 staff) D3 Managers: just below D2 managers. They plan, direct and co-ordinate the general functioning of a specific directorate/administrative unit within the ministry with the support of other managers usually within the guidelines established by a board of directors or a governing body. They provide leadership and management to teams of professionals within their particular areas. These officials develop and manage the work programme and staff of units, divisions or policy areas. They establish and manage budgets, control expenditure and ensure the efficient use of resources. They monitor and evalute performance of the different professional teams. D4 Managers: just below D3 managers. They formulate and administer policiy advice, and strategic and financial planning. They establish and direct operational and administrative procedures, and provide advice to senior managers. They control selection, training and performance of staff; prepare budgets and oversee financial operations, control expenditure and ensure the efficient use of resources. They provide leadership to specific professional teams within a unit.
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Focus #1: D1 Positions Pool & Talent Management
Promotion of a more professional and ambitious management of State D1 Managers since 2010 Guidelines following a three-fold objective: Build and manage the pool of future State D1 Managers Identify, train and support high potentials Define and identify desired profiles for upcoming appointments Elaboration of job descriptions & Standardization of the nomination process Follow-up and backing of careers New professional evaluation procedure Dedicated support through e.g. training programs PM Circular of 10 February 2010 on State executive managers: instructions to all ministers Follow-up and backing : Evaluation procedure : more objective, allowing for peer-to-peer comparison Dedicated support : training program,s professional networks, individual advice tools
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Focus #1: D1 Positions Pool & Talent Management
Dedicated administrative organization Central role of the Secretary-General to the Government Creation and reinforcement of the “Executive Managers Mission“ Primary responsibility for detecting and training future D1 Managers Positioned as Deputy Secretary General to the Government Renewed relationship with other actors : Directorate-General for Public Administration and Civil Service Ecole Nationale d’Administration – ENA Secretary-General for Public Administration Modernization – SGMAP Network of Secretary-Generals of Ministries and Ministerial HR Directors SGG: In charge of inter-ministerial coordination and preparing the Council of Ministers Executive Managers Mission: created in 2012 (before, there was only a cell) renovated in 2015 to become more professional and selective
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Focus #1: D1 Positions Pool & Talent Management
Tools backing this comprehensive policy 1st step: Detection Annual Senior Management Review Pool Management Assessment procedure 2nd step: Training Inter-ministerial Cycle for State Management 3rd step: Nomination process Hearing committees Standardization of proposals to the Council of Ministers
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Focus #1: D1 Positions Pool & Talent Management
Detection: Annual senior management review Review conducted by each ministry Common Referential of Managerial Skills: a harmonized process Current members of the inter-ministerial pool get specific attention Supported by broader HR tools Ministerial Managerial Plans: Strategic orientations & Action Plan Linked to inter-ministerial priorities Dealing with attractiveness, identification and retention of high potentials and talents = motivating professional paths Several other instruments: review of all managers, professional networks, helping guides and training Senior management review: Referential built by the Executive Managers Mission Ministerial Managerial plans: Link to inter-ministerial priorities: PM Circular of 10 June 2015 on Managers Management in the State civil service 2017 Interministerial HR Strategy Address recruitment, ongoing training, evaluation, career counsel, mobility support, forward planning, managerial culture promotion (new managerial practices key to conduct of change), work-life quality & feminization of SCSs positions Other instruments: prevention and remediation of difficulties encountered by managers
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Situation skills Action skills Relation skills
Strategic Vision Openness Innovation Action skills 4. Steer 5. Adapt 6. Conduct change Relation skills 7. Listen 8. Communicate 9. Develop skills 10. Emotional control Referential: a result of close work between EMM and ministries
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Focus #1: D1 Positions Pool & Talent Management
Detection: Assessment procedure Filter between ministries and the inter-ministerial pool Make the selection procedure more objective Give a clear and shared vision of potentials How it works: Assessment conducted by an external partner On the basis of the Referential of Managerial Skills Completed by interviews led by the Executive Managers Mission Confidential restitution of the assessment afterwards Purpose of the assessment procedure: Allows for a better understanding of the potential to manage regarding the motivations of candidates proposed by ministries Give members of the pool real career perspectives and adequate support regarding offered positions Strenghtens the upstream selection made by ministries Methodology based on a number of diversified sequences: Personality test Roleplay Individual interview Autoevaluation Restitution of strengths and points to develop Results: less than 10% of the proposed candidated were refused after the assessment in 2016
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Focus #1: D1 Positions Pool & Talent Management
Detection: Pool Management Pool dedicated to appointments to about 200 D1 positions Pool management renovated in 2015: Accrued transparency Improved selection process Reduced volume of members to 500 Gender equality goals Limited duration of membership personalized career advice Objective : that only 25 % of positions at Government’s discretion be filled by nominations from outside the pool Appointments: made by the Council of Ministers: not bound by the pool procedure Pool members profiles are available to nomination autorities (dedicated information system SICD) 2015 reform: Accrued transparency: Members informed of their selection Members willing to be selected Improved selection process: Members having fair chances to reach top management positions Volume of members reduced from 650 to 500 Each year a little less than 100 members (after 4 or 5 years) are invited to leave the pool + those who step off receive personalized advice As of december 2016, the pool comprised 500 members, among which 35% women
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Focus #1: D1 Positions Pool & Talent Management
Training: Inter-ministerial Cycle for State Management Designed to help members of the pool develop their managerial abilities and leadership skills in the short term Mandatory for all new pool members How it works: 7 days over 8 months Including a detailed management skills assessment 5 modules: a mix of collective & individual training/coaching Aside, tailor-made training actions common with actual D1 Managers: e.g. public speaking, mediatraining, leadership, tough negotiation, coaching and peer-to-peer exchanges Specific program designed for women ICSM (CIME): Elaborated on the basis of a inter-ministerial working group to determine the needs of top managers and to conceive a specific training program Launched in 2012 and conducted, since then, by ENA under supervision of SGG & DGAFP Duration of ICSM: 1 or 2 days each month 1 opening day and 1 closing day with the group as a whole 5 days of modules where participants are divided into small groups Themes of the 5 modules: 1. Becoming a director 2. Managing efficiency and chage 3. Innovation and digital 4. Communicating and convincing 5. Motivating, leading and developping one’s teams High level of satisfaction of the Cycle: around 90% of the participants to the 3 first sessions ( ) Training programmes: Program designed for women: address issues of self-confidence and visibility
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Focus #1: D1 Positions Pool & Talent Management
Nomination process: Hearing Committees Professionalize the nomination process, improve its transparency and inter-ministerial pooling Procedure applies to all candidates proposed to D1 positions by the Prime Minister and the responsible Minister Whether or not pool members Exception for some defence and security positions How it works: Composition reflecting openness Non-binding, advisory opinion communicated to the Minister Purpose: Allow for more diversity in the detection of profiles Shed a better light on profiles to help nominating authorities in their choice Scope: Secretary-General of Ministry Director of Central Administration Commissionner Delegates … nominated by the Council of Ministries … and having authority of a Central Administration Directorate or equivalent Composition: Chaired by the Secretary-General to the Government 4 other members, among which: 1 from the recruiting ministry 1 from outside that ministry 1 qualified in the specific fields of the job 1 qualified in HR Results: From july to december 2016, 31 hearing committees held Ministers always nominated the candidate ranked #1 by the committees
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Focus #1: D1 Positions Pool & Talent Management
Nomination process: Standardization of proposals to the Council of Ministers Rule: Freedom of decision in D1 nominations But the standardization process initiated in 2013 seeks: Gender equality & diversity among nominations Anticipated movements by quarterly notifications Enlightened choice among proposed candidates For each D1 position, Ministers are bound to make 3 proposals: At least 1 woman and 1 pool member Duly motivated and ranked by preference PM Circular of 3 May 2013 & 11 April 2014 Gender equality: comply with the 40% target fixed for balanced appointments in 2017 Diversity: rely on the rich and multiple profiles available in the State civil service, according to training – qualifications – experience Use of the pool to this end Proposals by Ministers: rely on individual appreciation of merit and profile adequation to the offered position
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Focus #1: D1 Positions Pool & Talent Management
General Stocktaking Improved upstream ministerial selection: Demonstrated by the good results of the assessment procedure Enhanced management of the inter-ministerial pool: Advisory opinions of hearing committees followed Growing proportion of pool members & women among nominees Reduced proportion of non-pool members among nominees Assessment : only 10% of the candidates proposed by the ministries were refused at the end of the inter-ministerial selection process Hearing committees : From july to december 2016, 31 hearing committees held Ministers always nominated the candidate ranked #1 by the committees Raising proportion of pool members among the nominees : 2012: 18% nominees among pool members ; 24% women 2015: 23% nominees among pool members ; 31% women Non-pool members nominees : from 40 % in 2012 to 24 % in 2015
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Focus #1: D1 Positions Pool & Talent Management
Lessons learnt Policy reviewed by Parliament in June 2016: Notable progress in diversity, professionalization and gender equality Proposed measures to improve the process: Enhance selectivity and transparency by improving upstream ministerial selection Expand the use of the pool by the Council of Ministers Develop the training offer of the Inter-ministerial Cycle for State Management Parliament: Information report of the Evaluation and Control Mission of the National Assembly Gender equality: specifically adressed in my next presentation Proposed measures: Improving upstream ministerial selection: develop an open and public call for applications to reduce uncertainties in the selection phase Expand the use of the pool: from 3 to 5 proposals to the CM including at least 2 members of each gender and 3 from the pool (instead of 1 today)
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Focus #2: D2 Positions Pool & Talent Management
Extending the pool policy to D2 positions Multiple issues: Greater diversity of positions: Management positions: head of department, sub-director Expertise positions: high-level expert, project director Larger number of potential pool members for 800 positions Need for a stronger development of reviews of managers Choice of a progressive extension - First phase: Heads of Department (HoDs) Heads of Department: Generally just below a Director of Central Administration or a Secretary-General of a ministry Responsible for the management of a department in a central administration or other equivalent administration Sometimes HoDs exist in State public entities (établissements publics) Review of managers: Poll and Talent Management policy is progressively moving on to all management positions so as to bring more diversity to all pools General Reviews of Managers include young « A category » managers who have not reached SCS status yet but who need to get a dedicated support for professional development
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Focus #2: D2 Positions Pool & Talent Management
Pool policy for HoDs Follows the same goals as for D1 positions: Professionalize and open the recruitment process Identify and train high potentials Enlighten the choice made by nominating authorities Nomination of HoDs: Around 60 positions annually Nomination by PM and the responsible Minister after consulting the Minister for Civil Service Central role of the Directorate-General for Public Administration and Civil Service (DGAFP) Open recruitment goal: Inter-ministerial diversity Gender equality
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Focus #2: D2 Positions Pool & Talent Management
Tools backing the policy dedicated to HoDs As for D1 positions, this policy relies on: Senior management review & ministerial managerial plans Dedicated training Nomination after audition by hearing committees Training: Inter-ministerial management seminar for newly nominated HoDs and sub-directors Hearing committees deliver an advisory opinion to the Minister: Flexible composition upon needs Not applicable in case of renewal Training tools for pool members Inter-ministerial management seminar for newly nominated HoDs and sub-directors: Part of the pool policy for HoDs since the pool comprises sub-directors 2 days and soon 2 and ½ days of inter-ministerial seminar, linked to the specific training offer of the ministries Focus on positioning and management of teams, projects and change Based on: Interventions of specialized consultants Feedback from experienced D1 and D2 positions holders Peer-to-peer workshops Other tools: standardized evaluation process, mission letters … Nomination process Candidates to HoD positions: Application sent to the Secretary-General of the recruiting ministry (responsible for receiving the unselected candidates) The SG verifies eligibility and may proceed to a selection SG sends selected CVs to DGAFP Composition of hearing committees: Chaired by the Secretary General of the ministry 3 other members: The Director under the authority which the HoD will work 1 designated by PM and Minister for Civil Service, justifying either HoD level or D2 level with HR qualifications 1 from outside the ministry Upon decision of the Minister, a 4th member from the recruiting ministry Opinion of the committee: no ranking by preference Annual evaluation of the procedure: will soon be presented to trade unions
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Questions ?
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Thank You David Corbé-Chalon
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