1. The Ward Group

2. Ward Group Services

3. Ward Group Services Provision
Delivery of best in class credit management process – provision of credit staff for short or long term projects when required
Training
Pre Legal Debt Collection Service (fully staffed call centre with phone dialler)
Legal Services – Debt Collection & Insolvency
Review and re-draft of current credit risk management policies and process
Review and re-draft of Credit Policy documentation , Terms & Conditions

4. Considerations Receivables are you most valued Asset
Cashflow stabilization improvements
Late Paying Debtors are harming your business
Risk, Compliance and Contractual Issues limit your business opportunity

5. Getting it right from the start
Policy and Contract
New Customer On-Boarding Credit Management Services
Out Sourced Invoicing and Credit Management
Pre-Legal Collection Service
Legal Collection, Mediation & Litigation
Most potential issues with Customers can be negated from the start of the relationship by ensuring all contracts and policy’s are robust

6. Who is your customer
Policy and Contract
New Customer On-Boarding Credit Management Services
Out Sourced Invoicing and Credit Management
Pre-Legal Collection Service
Legal Collection, Mediation & Litigation
Is your customer who they say they are? Could the customer cause you reputational or financial concern

7. Time managed
Policy and Contract
New Customer On-Boarding Credit Management Services
Out Sourced Invoicing and Credit Management
Pre-Legal Collection Service
Legal Collection, Mediation & Litigation
Supporting current resource to manage customers in a timely and effective manner on accounts 90+days and older.
Lack of collection and customer management can lead to ongoing Bad Debt situations

8. Collection Strategy
Policy and Contract
New Customer On-Boarding Credit Management Services
Out Sourced Invoicing and Credit Management
Pre-Legal Collection Service
Legal Collection, Mediation & Litigation
Activating a collection strategy before its too late. Managing the customer relationship and supporting a potential reduction in financial loss for GOA

9. Before its to late
Policy and Contract
New Customer On-Boarding Credit Management Services
Out Sourced Invoicing and Credit Management
Pre-Legal Collection Service
Legal Collection, Mediation & Litigation
Delay’s in collection can lead to significant write off.

10. Technology Remote Access System (RAS):
Our Clients have remote access through our web-based remote access system (RAS) to their cases and reports on a 24/7 basis and from their office.
This enables you to review your cases when you want to and to draw down reports at your convenience. It also allows you to provide new instructions on existing cases or instructions on new cases.

11. Fill in our contact form and a member of our team will be in contact as soon as possible. Please quote reference ISMEQ4 when making contact to receive your exclusive ISME discounts.

12. Contact Details
Paula Carney-Hoffler Credit Mgt.Cert,DipLaw Client Credit Risk & Compliance Manager Hugh J Ward & Co Solicitors 9 Seville Place Dublin 1