1. Integrity and Ethics
Ishwari P. Ghimire
NASC

2. Learning Objectives
By the end of the topic participants will be able to:
Explain the concept of integrity and ethics;
Explain the characteristics of ethical and unethical behaviour;
Analyse the consequences of unethical behaviour of civil servants, on the quality of public services;

3. Learning Objectives
Design strategies to promote integrity in public services;
Explain integrity building;
Adapt knowledge, skills and competency for integrity building.

4. Content Integrity and Ethics Creating Strategies to Promote Integrity
Public or Organizational Integrity
Integrity Building
Trust and Trustworthiness
Factors Affecting Integrity and Ethical Behaviour
Foundation: Integrity and Ethics
Conclusions
Integrity Promoting Framework
Ethical vs Unethical behaviour
Consequences of Unethical Behaviour

5. Integrity and Ethics (Society’s values, moral, principles)IG
GESI
Accountability
Responsiveness
Integrity and Ethics (Society’s values, moral, principles)

6. Integrity
Integrity is a concept of consistency of actions, values, methods, measures, principles, expectations, and outcomes.
Integrity is knowing right things to do and doing the right things.
Integrity is not an absolute notion that you either have or totally lack.

7. Integrity What does integrity mean to the individual civil servant?
Commitment to work
Competency and ethical character
Transparency, trust and trustworthiness

8. Ethics
A set of moral principles and standards of “right” behavior and conduct.
Right or wrong, good or bad in actions that affects others.

9. Integrity and Ethics
Government bodies and administrators act in ways that inspire public trust. It entails competency, transparency, honesty, commitment, ethical standards of public service.
Ethics refers to well founded standards of right and wrong that prescribe what ought to do, usually in terms of rights, obligations, benefits to society, fairness, or specific virtues.
Higher ethical standard and practices is critical in administering work to gain public trust.

10. Cont… Ethics are more external where as integrity is internal
Ethics is not a choice where as where as integrity is a personal choice
Ethics can be imposed on individuals but integrity can not be imposed on.,,

11. Ethics and Integrity Ethics as a manner of avoiding any dilemma
Integrity more personal and it is a quality of an individual to be honest and fair. It is personal choice , self motivated towards the action, just because it is the right thing to do.
Ethics are more outwardly stated
Integrity is something much more individualistic
Ethics can be defined as rules and regulations for eg. Counselors ethics, Doctor ethics, Lawyers ethics.

12. Public or Organisational Integrity (Integrity Action)
Public or organisation integrity is that set of characteristics that justify trustworthiness and generate trust among stakeholders.

13. Trust and Trustworthiness
Integrity

14. Foundation: Integrity and Ethics
Socialization and cultural environment
Education
Thoughts
Exposure and learning
Law and policies
Religion
….?
5 min

15. Integrity Promoting Framework
Values and standards
Commitment
Communication
Continuous and consistent actions

16. Why an ethical work environment is important
Promotes goodwill and respect within and outside the firm
Acts as a psychological constraint against unethical, and criminal behavior
Acts as a form of internally derived social control
Impacts viability and profitability

17. Ethical and Unethical behaviour ; Video Case
Video: No More Business As Usual

18. Ethical vs unethical behaviour
Group work: Video Case
Watch the video case and discuss:
Your group’s opinion regarding ethical and unethical behaviour in the video?
Did you find any ethical behaviour? Why/how?
Did you find any unethical behaviour? Why/how?
Make notes and be prepared to share findings.
Time 15 mins for discussion continued with presentation

19. Ethical Behaviour Un-ethical Behaviour
Honesty
Accountability
Doing a job well
Humility (humble, decency, servitude-placing other peoples need before one's own)
Proper conduct
Reliability
Dedication
Character
Fairness
Lying
Cheating / Stealing
Does not abide by the rules of morality
Bribes / Corruption
Deliberate deception
Violation of conscience
Failure to honor commitments
Unlawful conduct
Disregard of organisation policy
Mis-use of resources
Illegal acts

20. Key Learning Points
An ethical behaviour applies to proper conduct. Unethical behaviour is not to abide by the rules of morality.
Being ethical means maintaining integrity all the time and take risks for a good cause
Ethics is more than compliance with rules, regulations etc.
Ethics is subjective and contextual

21. Consequences of Unethical Behaviour
What are the consequences of unethical behaviour of civil servants?
Legal consequences
Morale decline and negative image
Trust deficit towards public institutions
Economic and social cost increases
Violation of rule of law
Corruption increases
WPE suffer most

22. Think about creating strategies to promote integrity

23. Integrity action plan Organizational context Problem identification
Causes of problems
Supportive factors
Reform initiatives
Time factors

24. Creating Strategies to Promote Integrity
Group work: Designing strategy
Work in groups
Discuss and work to:
Design strategies to promote integrity and ethical behaviour amongst civil servants to improve the public services.
Prepare notes and be prepared to share the findings.

25. Key Learning Points
Capacity enhancement of public institutions—physical, resource base, human resource, role clarity etc.
Compliance to rule of law: strong regulative and legal enforcement mechanisms,
Promotion of ethical culture: norms, values and standards are set,
Development of good personal behaviour— attitudinal (intention) change

26. Key Learning Points Promoting transparency, Reward and punishment,
Protection of whistleblower,
Minimizing the role of intermediaries,
Effective monitoring and evaluation system
Adequate infrastructure

27. Integrity Building
Integrity is about the creation of viable alternatives to corruption and ethical failures.
It is not simply an antidote or the opposite.

28. Case: District Education Officer - Panchthar
Work in groups
Draw a picture on flip chart to show how he was able to organize.

29. Integrity Building: 3 Elements
Identify and name an integrity problem
Knowledge of the legislation, codes, standards, related to the problem
Identify the solution

30. Things We Need! Organisation: Commitment
Clear set of values and standards
Communication of values and standards
Continuous and consistent actions
Moreover,
Assess your ethical position
Acknowledge that “it starts with me!”
Build ethical thinking into daily activities
Establish a legend; let it be disseminated
Be wiling to pay the price

31. Integrity vs. Ethics Ethics Integrity Following the rules
A set of standardized rules for conducting yourself morally
The agreed upon standards of what is desirable and undesirable; of right and wrong conduct
An external system of rules and laws
Doing the right thing, regardless of the rules.
A personal code of conduct that goes above the letter of good conduct and encompasses the spirit of good conduct
A state or condition of being whole, complete unbroken, unimpaired, sound, in perfect condition
An internal system of principles which guides our behavior