1. BMC Integration Service Overview and Architecture
Product Management
October 2017

2. Integration Service Goals1.
Facilitate customers journey to the cloud 2.
Connect, empower and enable the next generation of digital Applications integration 3.
Prove BMC has a credible multi cloud integration offering
Reliable, available and easy to consume integration connectors.
Partners build connectors grow customer base and expand our addressable market
Customers leverage Remedy investment by creating hybrid cloud solutions
Differentiated cloud-based applications that are powered by Integration Service

3. BMC Integration Studio
Integration Studio is a modern, SaaS-based Integration Platform as a Service (iPaaS), focused on agile Digital Enterprise Management use cases, that enables fast and powerful application connections for citizen integrators, while providing enterprise-class governance, control and visibility

4. BMC Integration Studio…
Easily connect applications and systems.
Features event-oriented integration (Trigger → Action)
Enables efficient data transformation between applications
Supports any-to-any integrations
Each connector increases integration options exponentially
Can connect applications across clouds and datacenters
Fills an integration need in BMC’s portfolio
Provides quick time-to-value
Supports ad hoc, non-technical use
Fills gap of missing requested integrations
BMC-to-BMC, BMC-to/from-3rd Party

5. Who + Examples Citizen Integrators Technically Skilled Developers
When an incident is created in Remedy create an incident in Remedyforce
When a build breaks in Jenkins open an issue in Jira
When a task is created in Salesforce create a todo item in Basecamp
Citizen Integrators
Knowledge workers / End users
Personal productivity gains
Fast time to value
Technically Skilled
Integration generalists
Services organizations
IT administration / operations
Developers
Integration offload
Product extensions
When a Google doc is updated run a Control-M workflow
When a hardware sensor triggers an event my team
When an alert occurs in TrueSight Pulse create an incident in Remedy on Demand

6. © Copyright 2017 BMC Software, Inc.
Targeted Users
Integration Generalist
IT personnel that with limited technical knowledge and little integration experience
Integration Specialist
IT personnel in which time to value for integrations is imperative
End Users
Users looking to improve personal productivity
© Copyright 2017 BMC Software, Inc.

7. © Copyright 2017 BMC Software, Inc.
Most common use cases
In-Out of ITSM
Typically Ticket brokering
Most requests are for Remedy
Others as well Remedyforce, ServiceNow, HP Service Center, etc.
In-Out Notification systems
Chatter, Slack, , SMS, etc.
DevOps
GitHub, Jira, Jenkins, etc.
© Copyright 2017 BMC Software, Inc.

8. Product Features $ Self-service, Multi-tenant, Hybrid, iPaaS
Consumer-grade UX Connects applications & services Governed by central IT Embedded business value analytics Marketplace ( Not in release ) Built for Cloud, enables Hybrid $

9. © Copyright 2017 BMC Software, Inc.
Value to Customers
Super fast time to value
Measured in minutes
Very approachable
Can be used by non-techies
Supports Hybrid
SaaS-based solution but can connect to on-premise
Targets Enterprise
© Copyright 2017 BMC Software, Inc.

10. Architecture Integration Service running on AWS Cloud Cloud App Cloud
Enterprise Data Center
Onprem
App
Integration Controller
Onprem
App

11. Logical Architecture Creator Flow Ops Analytics See,Try,Buy Governance
Flow Controller
Monitoring
Data
Messaging
Messaging
Logging
Flow Engine
Connector Controller
Connector
Connector Controller
Connector

12. Connectors Available
Remedy Service Management Remedyforce TrueSight Operations TrueSight Pulse TrueSight Intelligence Salesforce Gmail
Jira
Basecamp
Rally
Generic
Nagios
PerfTest
Jenkins
Slack
Chatter
GitHub
SDK availability will enable rapid connector development for BMC, partners, and customers

13. Connector Designer Enable fast development of Connectors
Integration Studio, Innovation Studio
Manages Connector development life-cycle
Provides user interface for defining Connectors
Generates Connector source code
Builds, packages, and deploys Connectors
Future – integrated testing framework

14. Developed Connectors Generates project files and connector source code
Generated code is Javascript and Java
Simple connectors can be created without writing any code
Project files with stubbed out methods calls are generated for more complex connectors
Includes Connector framework
Provides Network communication, security, logging, monitoring, start/stop, etc.
Packaged as delivered as Docker containers

15. Additional info : The product is GA under Innovation Suite as LA
SKU name :
For more info on Integration service
Marketing Schedule Name
LP/LA
UoM
USD Global Base Price / month
BMC Integration Service – 100,000 integration tasks LA
Per integration tasks
$1,000
© Copyright 2017 BMC Software, Inc.

16. Thank You