1. CSC ATM Card & WFP E-Card (electronic voucher)
Bekaa Valley, Lebanon
5 November 2013

2. Explaining the 2 card system
Type of cash assistance
Purpose, amount, donor(s)
Identifying features: How to tell the cards apart
Where to use
How to use
When to use
What to do in case of problems

3. WFP E-Card

4. WFP E-Card Funded by: WFP Identifying features
Blue card
MasterCard logo
ProGres number
In case of problems, call the Hotlines:

5. WFP E-Card
What type of cash: Cash assistance for FOOD replacing the paper voucher
$27 per voucher (per person)
Where to use it: At participating merchants – points of sale
How to use it: Bring card + UNHCR certificate (proof of identity)
When to use it: Before the end of the month
Otherwise you will lose the money (like a paper voucher)

6. CSC ATM Card

7. Funded by: UNHCR (registered population)
CSC ATM Card
Funded by: UNHCR (registered population)
Identifying features
White card
No logos
Serial number
DRC01008
WV23000
A07800
In case of problems, call the Hotline:

8. CSC ATM Card
What type of cash: Unconditional cash assistance to assist families during the winter (replacing in-kind assistance)
220,000 LBP per family for winter
(DRC – North Bekaa only) 60,000 LBP per family for NFIs
Where to use it: Any cash machine (ATM)
The money can be spent on anything
How to use it: Bring card, enter PIN (memorize it), follow instructions on machine, receive cash
When to use it: Any time – unspent money will stay on the card

9. Main messages for refugees
Use the identifying features of the card to remember how to use each card:
Blue with ProGres number is for FOOD at merchants
White with other code is for CASH at ATM machines
Spend the money as soon as possible
Keep both cards in safe, dry spaces away from mobiles
You will never have to pay to receive cash assistance (no fees: not at ATMs, not at shops)
Call hotlines or approach an organization if you have any questions at all!