1. Theory and Practice Theory and Practice Government Bureaucracy Part 2:
From Weber‘s „ideal“ to late modern Government Bureaucracy
Government Bureaucracy
Theory and Practice
Case Study:
The Representation Office
of the State of Schleswig-Holstein
Berlin, Germany

2. CASE STUDY Application of the Triangle of Analysis I. I. STRUCTURE
FORM
ORGANIZATION
I. STRUCTURE
SET UP, HUMAN RESOURCES
II. MISSION STATEMENT
OVERALL PRINCIPLES
III. WORK ROUTINE
ORGANIZATIONAL FRAMEWORK
II.
III.
INTENTION
ETHICS
PRACTICE
CULTURE

3. CASE STUDY STRUCTURE ORGANIGRAM
Landesvertretung
Representative of the State of Federal Government (‚Ambassador‘)
Chief of the Office (CAO)
Heads of Policy Sections (CPS)
Coordination of Bundesrat (2nd Chamber of Parliament)
Event Unit
General Administration and Service
REPRESENTATION
OFFICE
From Weber‘s „ideal“ to late modern Government Bureaucracy:
Permanent Office
Traditional Framework (Spider)
Professional educated staff
B U T :
Human Resources Management following the ideas of New Public Management (NPM)
Minimum of Rules, Maximum of Flexibility
Long Life Learning
Digitalization of work and files
Principles of Good Governance

4. CASE STUDY STRUCTURE WORK ROUTINE HUMAN RESOURCES
Landesvertretung
Representative of the State of Federal Government (‚Ambassador‘)
Chief of the Office (CAO)
Heads of Policy Sections (CPS)
Coordination of Bundesrat (2nd Chamber of Parliament)
Event Unit
General Administration and Service
REPRESENTATION
OFFICE
From Weber‘s „ideal“ to late modern Government Bureaucracy:
Political Civil Servant
Administrative skills
Ability to apply
a given framework
Supervised Work
Fixed Standards
Excellent, practice oriented qualification
Mastering routine work
Education before Assignment
Limited Literacy
Highest Rank Non Political Civil Servant
Analytic & Management skills
Ability to set an individual framework and to handle complexity in network structures
Self contained Work, Feedback on demand
Flexible work conditions, „fluid Spaces“
Excellent, practice oriented qualification
Quick adaptation, work under pressure
Long Life Learning, Information Management
Digital Literacy
Principles of Good Governance
Qualification:
2 PhD (Law, Management)
5 University Degree
(M,B: Law, Politics, Culture,
Engineering)
4 Administration (UaSc)
Other
IT Diploma (CIO)
Chef
Service Management
Janitor
Maintenance
Lower Rank Civil Servant or Employee

5. CASE STUDY MISSION STATEMENT LEGAL BASIS, PRINCIPLES
Landesvertretung
Representative of the State of Federal Government (‚Ambassador‘)
Chief of the Office (CAO)
Heads of Policy Sections (CPS)
Coordination of Bundesrat (2nd Chamber of Parliament)
Event Unit
General Administration and Service
REPRESENTATION
OFFICE
From Weber‘s „ideal“ to late modern Government Bureaucracy:
Parliament
State Government
Supervising Officers
Officers
State Constitution
Supervision
Accountability
Consistency
P L U S:
New Understanding of Professionalism
Individual Responsibility, Ethical Framework
Principles of Good Governance
State Civil Service Law
Supervision
Accountability
State Government Rules and Regulations
Directives
Consistency!

6. CASE STUDY MISSION STATEMENT MISSION STATEMENT LEGAL BASIS, PRINCIPLES
KEY RESPONSIBILITIES
Landesvertretung
Representative of the State of Federal Government (‚Ambassador‘)
Chief of the Office (CAO)
Heads of Policy Sections (CPS)
Coordination of Bundesrat (2nd Chamber of Parliament)
Event Unit
General Administration and Service LV
Contribution to the function of the Bundesrat
Monitoring of the work of the Bundestag
Platform for communication between federal and state level of government
Show window of the State in the federal capital
REPRESENTATION
OFFICE
From Weber‘s „ideal“ to late modern Government Bureaucracy:
Parliament
State Government
Supervising Officers
Officers
State Constitution
From fragmented Offices to consistent One Stop Services and flexible Networks
From Closed System towards Open Governance
Communication, Communication, ...
Principles of Good Governance
State Civil Service Law
Supervision
Accountability
State Government Rules and Regulations
Directives
Consistency!

7. CITIZENS (POLITICAL) GROUPS REPRESENTATION OFFICE ECONOMY
BUNDESRAT
(2nd Chamber of Parliament)
Comitees
Admin
BUNDESLÄNDER
(Other State Gvmts)
Legisl
Policy
Events
BUNDESTAG
(1st Chamber of Parliament)
MPs
Comitees
Admin
EMBASSIES
FEDERAL GOVERNMENT‘ … Ch
MJCP
MESc MI FM ME
ASSOCIATIONS
(POLITICAL)
GROUPS
REPRESENTATION
OFFICE
CITIZENS
GENERAL PUBLIC
ECONOMY
(PRIVATE SECTOR)
CITIZENS OF SH
(SOCIAL)
MEDIA
GOVERNMENT OF SCHLESWIG-HOLSTEIN …
StCh
MJCE
MET
MIF FM
METI
MEDIA

8. NON-PUBLIC ORGANIZATIONS
The Political Sphere (according to Habermas)
Late Modern Government Bureaucracy reflects
Habermas‘ Concept of the Political Sphere…
PUBLIC ORGANIZATIONS
LAWS
POWER
(POLITICAL)
GROUPS
GOVERNMENT
(PUBLIC SECTOR)
CITIZENS
ECONOMY
(PRIVATE SECTOR)
(SOCIAL)
MEDIA
NORMS
LANGUAGE
NON-PUBLIC ORGANIZATIONS

9. … and the Concept of Good Governance
Guiding principles...*)
...as a means to ensure modern and efficient governance
...based on an up to date understanding of government/administration
...that aim at an overall management of development of society
...under an inclusive approach (including all forces of the civil society,
such as associations, religious and social communities, environmental
and other interest groups / NGOs)
...to further develop the principle of the activating state. *)

10. ... leading to Open Government
As an advanced form of modern bureaucracy...
→ within a system of legal and rational rule:
permanent administrative offices
working according to set rules
equipped with professional, educated staff
applying a Human Resources Concept: education, training, promotion, payment
following an organizational framework: division of labor, hierarchy, supervisory control, records
= modern and efficient administration
*) Weber (1921/22): Economy and Society. Free download at
... leading to Open Government