1. Strategy Formulation vs. Implementation
Positioning forces before the action
Focus on effectiveness
Primarily intellectual
Requires good intuitive and analytical skills
Requires coordination among a few people
Strategy Implementation
Managing forces during the action
Focus on efficiency
Primarily operational
Requires special motivation and leadership skills
Requires coordination among many people
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2. Managing Conflict Approaches for managing and resolving conflict
Avoidance
Defusion
Confrontation
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3. Basic Forms of Structure
Functional Structure
Divisional Structure
Strategic Business Unit Structure (SBU)
Matrix Structure
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4. Functional Structure Copyright © 2011 Pearson Education, Inc.
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5. Can be organized in one of four ways:
Divisional Structure
Can be organized in one of four ways:
By geographic area
By product or service
By customer
By process
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6. Divisional Structure Copyright © 2011 Pearson Education, Inc.
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7. Restructuring is called Downsizing Rightsizing Delayering
Restructuring, Reengineering, and E-engineering
Restructuring is called
Downsizing
Rightsizing
Delayering
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8. Creating a Strategy-Supportive Culture
Formal statements of organizational philosophy
Design of physical spaces
Deliberate role modeling, teaching, and coaching
Explicit reward and status system
Stories, legends, myths, and parables
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9. Creating a Strategy-Supportive Culture
What leaders pay attention to
Leader reactions to critical incidents and crises
Organizational design and structure
Organizational systems and procedures
Criteria for recruitment, selection, promotion, leveling off, retirement, and “excommunication” of people
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10. Production/Operations Concerns
Production processes typically constitute more than 70% of a firm’s total assets
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