1. ERASMUS 2008/2009 September – December
MÁLAGA
ERASMUS 2008/2009
September – December

2. BETA 5 Soluciones Informáticas S.L.
C/ Hermes n°7
29010 Málaga

3. Beta 5

4. Beta 5 Information and communication technologies Small organisation
Programming
Customer Services
Reparing computers
Installing / Upgrading operational systems and other software
Consulting / Solving problems by phone
Services of Internet
Web design
Aplication development
Technical assistance

5. Practise placement

6. Tasks and acquired skills
Installation of personal computers
Installing operating systems (Windows, Linux)
Installing and configuring programs
Assembly of new personal computers
Assembling new computers from separate hardware parts
Servicing and upgrades of personal computers
Resolving problems with malfunction software/hardware
Replacing / upgrading computer parts
Use of search portals
Searching for solutions to problems on Internet

7. Tasks and acquired skills
Administration tasks
Sort and organization of customer folders
Data recollection and procesing
Help in Warehouse mainteinance
Management of Technical Support worksheet
Use of the Internet on-line tools and electronic mail
Planning and scheduling time, organizing tasks
Identifying priorities
Communicating in Spanish and English with other work-group members

8. Beta 5