1. Operations Module
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2. Principles of Quality Operations
Operations Module
Precision Measurement
Principles of Quality Operations
Lean/JIT Operations
Safety
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3. Principles of Quality Operations
MPa. (K) the basic operations principles.
MPb. (K) the basic terms used in quality operations.
MPc. (K) the importance of properly gathering information for basic charts used to meet customers’ needs and continually improve processes.
MPd. (K) the different facets of Six Sigma and their relationship to continuous improvement.
MPe. (K) the basic quality standards used in operations to meet customers’ needs and continually improve processes.
MPf. (K) the approaches used in a manufacturing environment to meet customers’ needs and continually improve processes.
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4. MPa. (K) the basic operations principles.
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5. Operations Operation Model
Input 1)
Financial Resources 1)
Stockholders 2)
Profit 2)
Capital Resources 3)
Raw Resources 4)
Human Resources
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6. Throughput
Company and its
Processes
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7. Output 1) Product a) Quality b)Quantity c)Yield (Waste) 2) Market 3)
Profit a)
Financial
b)Stockholders c)
Reserve
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8. Operations Model Input Throughput Output 1) Product Company and its a)
Financial Resources 1)
Product 1)
Stockholders
Company and its a)
Quality 2)
Profit
Processes
b)Quantity
c)Yield (Waste) 2)
Capital Resources 2)
Market 3)
Raw Resources 3)
Profit 4)
Human Resources a)
Financial
b)Stockholders c)
Reserve
This model is a general description of the make-up of an
operations company (input), how a company operates
(throughput), and the goals of a company (output).
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9. Cherry Pie Plant Input Financial Resources Capital Resources
Raw Resources
Human Resources
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10. Cherry Pie Plant Output
Profit
Product
Quality
Quantity
Yield
Market
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11. Cherry Pie Plant Goal The best product at the best price
delivered to customers when they want it
made by trained workers with high morale
who work in a safe environment.
S, Q, D, C, M
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12. Throughput (Processes)
Cherry Pie Plant
Throughput (Processes)
Who?
What?
How?
When?
Better
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13. MPb. (K) the basic terms used in quality operations.
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14. meeting the customer’s requirements the first time and every time.
Quality
meeting the customer’s requirements the first time and every time.
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15. Customer
any person, group of people, or company, that purchases a product or receives a service.
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16. Continuous Improvement
the process of continuously finding ways to improve current standards that determine the quality of the product
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17. Standardization
the process of developing a plan so that a product is produced the exact same way each and every time
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18. Just-In-Time Operations
producing the minimum number of units in the smallest possible quantities at the latest possible time while eliminating the reasons for inventory
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19. Lean Operations only what is needed only when it is needed
only the quantity needed
only quality units
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20. MPc. (K) the importance of properly gathering information for basic charts used to continually improve processes and meet customers’ needs.
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21. MPd. (K) the different facets of Six Sigma and their relationship to continuous improvement.
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22. MPe. (K) the basic quality standards used in operations to meet customers’ needs and continually improve processes.
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23. MPf. (K) the approaches used in an operations environment to meet customers’ needs and continually improve processes.
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24. Principles of Quality Operations
MPa. (K) the basic operations principles.
MPb. (K) the basic terms used in quality operations.
MPc. (K) the importance of properly gathering information for basic charts used to meet customers’ needs and continually improve processes.
MPd. (K) the different facets of Six Sigma and their relationship to continuous improvement.
MPe. (K) the basic quality standards used in an operation to meet customers’ needs and continually improve processes.
MPf. (K) the approaches used in an operations environment to meet customers’ needs and continually improve processes.
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