2. The Latest NENA Standards: An Overview
Jim Shepard, ENP

3. Quick Primer on Nomenclature
How to decipher a document’s title.
Example:
NENA-STA , Detailed Functional and Interface Standards for the NENA i3 Solution
Version Sequence # starting at .1 for the original
Origin: Usually either “NENA” or “NENA/APCO”
Type:
“ADM” = Administrative
“INF” = “Informational”
“REF” = “Reference”
“REQ” = “Requirements”
“STA” = “Standards”
Document Sequence # starting at 1
The year the NENA Board Approved
Title

4. Documents Published in the Past Year
09/18/2015: NENA-INF , NENA Information Document for Development of Site/Structure Address Point GIS Data for 9-1-1
11/12/2015: NENA-ADM , NENA Development Group Organizational Structure
11/12/2015: NENA-ADM , NENA Document Development & Approval Process
11/12/2015: NENA-INF , PSAP Disaster & Contingency Plans Model Recommendation
01/15/2016: NENA/APCO-REQ , NG9-1-1 PSAP Requirements Document
03/10/2016: NENA-REQ , NENA Next Generation Data Management Requirements
03/31/2016: NENA-STA , NENA Public Safety Communications & Railroad Interaction Standard Operating Procedures
09/10/2016: NENA-STA , Detailed Functional and Interface Standards for the NENA i3 Solution
09/10/2016: NENA-INF , Hazard and Vulnerability Analysis

5. NENA-INF-014.1-2015 Site/Structure Address Point GIS Data for 9-1-1
A guide for those developing site/structure address point data in a GIS for use in and NG Site/structure address points represent addresses assigned by the local addressing authority, which may not reflect the addresses used in commercial or United States Postal Service (USPS) databases. The intent is to provide guidelines for site/structure address point GIS data development to support the needs of public safety applications, including:
NG9-1-1 Location Validation
NG9-1-1 Call Routing
9-1-1 Map Display
Computer Aided Dispatch (CAD)
Vehicle Routing
Emergency Notification
Chairs:
Cheryl Benjamin
Richard Kelly

6. NENA-ADM-001.2-2015, NENA Development Group Organizational Structure
Describes the Organizational Structure of the NENA Development Group. This structure defines the role, function and relationship of the NENA Development Committees that address the complex operations and technology issues related to the provision and management of emergency communications services.
Chairs:
DSC Leadership
DSC Advisor

7. NENA-ADM-002.3-2015, NENA Document Development & Approval Process
Describes the process and procedures that apply to the NENA Development Group (NDG). These procedures have been developed to clearly define the method of developing consensus documents by the NDG to provide information, define requirements and develop NENA standards for the public safety industry.
Use of this document will ensure that all processes and procedures are adhered to in the managing of the Development Group process.
Procedures contained in this document will:
Ensure a uniform method for developing NENA documents
Ensure that processes are followed that allow for issue submission and tracking
Ensure that appropriate documentation and follow-up procedures are adhered to
Allow all Development Group members to thoroughly understand the Committee process
Allow all Development Group leaders and members to understand their roles and responsibilities
Allow for a standard development process similar to other Standards Development Organizations (SDO)
Allow for a smoother referral process to other Standards Development Organizations (SDO)
Chairs:
DSC Leadership
DSC Advisor

8. NENA-INF-017.2-2015, PSAP Disaster & Contingency Plans Model Recommendation
Serve as a reference to a contingency planning section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. Each agency is unique in its resources and operations and as such, this document should be modified and/or updated to meet the requirements and legal obligations of differing modes of operations.
This document includes best practices, guidelines and procedures on:
Staffing
IT Security
Redundant Systems
Situations requiring evacuation
Evacuation Procedures
Return to Normal Operations
Chairs:
Terri Costello RPL
Cheryl LeSage ENP

9. NENA/APCO-REQ-001.1.1-2016, NG9-1-1 PSAP Requirements Document
This technical requirements document introduces requirements for a NG9-1-1 Public Safety Answering Point (PSAP) that is capable of receiving IP-based signaling and media for delivery of emergency calls conformant to the latest version of the NENA i3 Architecture document. This document is issued as NENA/APCO recommended requirements for functions and interfaces between an i3 PSAP and NG9-1-1 Core Services, and among Functional Elements associated with the i3 PSAP. This document is primarily intended to drive the development of more standards that meet the technical requirements specified herein.
Chairs:
Michael Smith
Rick Blackwell

10. NENA-REQ-002.1-2016, NG9-1-1 Data Management Requirements
This document defines discrepancy report and the performance reports associated with processes within the Next Generation (NG9-1-1) system. The intent is to provide Authorities, vendors, Communication Service Providers (CSP), and other interested parties with guidelines for communicating issues or status of various elements within the system. The components of the document are Discrepancy Report Requirements and Performance Statistic Report Requirements.
Chairs:
Kathy Liljequist

11. NENA-STA-013.2-2016, Railroad Interaction Standard Operating Procedures
This document provides guidance and relevant information for operational interaction between public safety answering points (PSAPs), public safety communications, railroad call centers, railroad-sworn personnel in the field, and related railroad responders. This Standard is intended to aid Public Safety Answering Points (PSAP), railroad communication centers, and railroad personnel in the development and implementation of standard operating procedures for emergency communications protocols pertaining to railroad and railroad related emergencies.
Chairs:
Lisa Dodd, ENP
Marc Berryman, ENP

12. NENA-STA-010.2-2016, Detailed Functional & Interface Standards for the i3 Solution
This specification builds upon prior NENA publications including i3 requirements and architecture documents. While the requirements and architecture documents describe high level concepts, the present document describes only the detailed functional and external interfaces to those functional elements. This document provides a baseline to other NG9-1-1 related specifications. This document describes the "end state” that has been reached after a migration from legacy TDM circuit-switched telephony, and the legacy E9-1-1 system built to support it, to an all IP-based telephony system with a corresponding IP-based Emergency Services IP network.
Chairs:
Brian Rosen
Steve O’Conor, ENP

13. NENA-INF-019.2-2016, Hazard and Vulnerability Analysis
This document is provided to assist PSAPs with the development of Hazard and Vulnerability Analyses. These analyses are essentially audits that provide planning tools to prevent, prepare for, respond to and recover from incidents that have the potential to adversely affect the PSAPs ability to perform its critical functions. This document is intended as a guide for PSAP staff to review the hazards and their individual vulnerability to hazards, which may adversely impact the PSAPs ability to serve their communities. This document is not intended as a template, but as a guide to the process of hazard and vulnerability analysis.
Chairs:
Terri Costello RPL
Cheryl LeSage, ENP