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CHA Attitude & Usage Study 2008 Annual Report 12 Months Ending 12/31/2008
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Agenda CHA A&U Study Methodology Executive Summary
Recommendations for CHA Members Detailed Findings What’s the State of the Industry Today? What Are the Key Trends? Taking a Closer Look the Top Five Craft Segments How Do Crafters Differ Attitudinally and Behaviorally? How Do Light, Moderate and Heavy Crafters Differ? How Do Beginner, Intermediate and Expert Crafters Differ? Is Shopping Behavior Changing? How Can You Drive Craft Spending in a Tougher Economy? Appendix
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CHA A&U Study Methodology
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CHA Attitude & Usage Study Methodology
Sample based study Screener 2x per year sent to 50,000 households to identify (25,000 twice a year) Crafting Households Geographic skews by 4 broad categories West Midwest Northeast South Mail panel survey Send to craft participants identified in the screener 500 completed interviews per month Tracks consumer attitudes and purchase behaviors in the US CHA conducts the yearly Attitude & Usage study of the US craft & hobby market. Quarterly updates available for free to CHA members. This research offers retailers and manufacturers important information to help for future planning and business growth: Emerging trends in the industry Shopping behaviors including internet purchasing Consumer attitudes and behaviors Presentation includes data for 12 months ending November 30, 2006.
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CHA Attitude & Usage Study Methodology
Study captures information for business planning: Approximations for past year and trend vs. year ago Industry sales overall by segment and shopping channel Household participation Cross-participation Shopping behavior, including internet purchasing Consumer attitudes and behaviors CHA conducts the yearly Attitude & Usage study of the US craft & hobby market. Quarterly updates available for free to CHA members. This research offers retailers and manufacturers important information to help for future planning and business growth: Emerging trends in the industry Shopping behaviors including internet purchasing Consumer attitudes and behaviors Presentation includes data for 12 months ending November 30, 2006.
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CHA Attitude & Usage Study Overview (Continued)
Data provided quarterly for 12 month time periods: About 500 completed interviews per month About 6,000 completed interviews per year Craft participation rates are captured bi-annually to effectively measure the current size of the industry. This is based on 25,000 responses CHA conducts the yearly Attitude & Usage study of the US craft & hobby market. Quarterly updates available for free to CHA members. This research offers retailers and manufacturers important information to help for future planning and business growth: Emerging trends in the industry Shopping behaviors including internet purchasing Consumer attitudes and behaviors Presentation includes data for 12 months ending November 30, 2006.
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4 broad categories Needle & Sewing Crafts Painting & Finishing Crafts
Floral Crafts General Crafts
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39 craft segments are monitored in four broad categories cont.
Needle & Sewing Crafts Cross-stitch/Embroidery Knitting Crocheting Needlepoint/Plastic Canvas Other Needlecrafts Apparel/Fashion Sewing Craft Sewing Home Décor Sewing Quilting Other Sewing Crafts Painting & Finishing Crafts Art & Drawing Decorative Painting Fashion Fabric Painting & Decorating Home Décor Painting/Accessories/Finishing Stenciling Other Painting & Finishing Crafts Floral Crafts Floral Arranging Wedding/Bridal Wreath-making/Floral Accessorizing Other Floral Crafts
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39 craft segments are monitored in four broad categories.
General Crafts Paper Cutting Scrapbooking /Memory Crafts Rubber Stamping Card Making Other Paper Crafts Beading/Bead Crafts Cake Decorating Candle Making Ceramics Doll Making Do-it-yourself Framing Glass Crafting Jewelry Making Leather Crafts Macramé Non Floral Wreaths Potpourri Making Woodworking Other General Crafts
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What the Research was Designed to Provide
The A&U successfully provides CHA with: An overview of crafting households: Demographics Behaviors Attitudes A means of determining and tracking household participation rates in the US by craft and hobby segment Shows trends over time Documentation of shopping patterns by retail channel Guidelines for sizing the market Relative size of individual categories and market as a whole On behalf of CHA, Ipsos conducted the CHA Attitude & Usage study in 2000, 2001 and The study resumed in 2005. The main objectives of the survey are to: Provide an estimate of the industry size (sales and participants) for the Craft & Hobby Industry and by segment. Estimate and track sales by distribution channel. Determine and track participation rates in the US by craft & hobby segment. Provide an in-depth analysis for crafters: Demographic; Attitudinal; Behavioral. Document the shopping patterns of the US Craft & Hobby Market (where participants get their ideas, outlets where supplies are purchased, how often they shop for the segment, products they purchase, price paid for each item).
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What the Research Was NOT Designed to Provide
The survey provides a wealth of data, but is not designed to: Be a substitute for scanner data Spending behavior is self-reported and is accurate only within a broad range Dollar volumes have a wide margin of error, especially for individual craft segments Changes reported over time can only be guidelines Distinguish between growth components Growth vs. YAG is driven by 1) real growth, 2) inflation or 3) product price increases On behalf of CHA, Ipsos conducted the CHA Attitude & Usage study in 2000, 2001 and The study resumed in 2005. The main objectives of the survey are to: Provide an estimate of the industry size (sales and participants) for the Craft & Hobby Industry and by segment. Estimate and track sales by distribution channel. Determine and track participation rates in the US by craft & hobby segment. Provide an in-depth analysis for crafters: Demographic; Attitudinal; Behavioral. Document the shopping patterns of the US Craft & Hobby Market (where participants get their ideas, outlets where supplies are purchased, how often they shop for the segment, products they purchase, price paid for each item).
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What the Research Was NOT Designed to Provide (Continued)
Nor is the survey designed to: Assign attitudes and shopping behavior by: Specific crafting segments (e.g., Quilting, Jewelry-Making, etc.) Individual demographic targets Information is collected at the household level only Most households participate in multiple types of crafts On behalf of CHA, Ipsos conducted the CHA Attitude & Usage study in 2000, 2001 and The study resumed in 2005. The main objectives of the survey are to: Provide an estimate of the industry size (sales and participants) for the Craft & Hobby Industry and by segment. Estimate and track sales by distribution channel. Determine and track participation rates in the US by craft & hobby segment. Provide an in-depth analysis for crafters: Demographic; Attitudinal; Behavioral. Document the shopping patterns of the US Craft & Hobby Market (where participants get their ideas, outlets where supplies are purchased, how often they shop for the segment, products they purchase, price paid for each item).
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Executive Summary
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Executive Summary What Is the State of the Industry?
Given the magnitude and scope of the economic situation at the end of 2008, it is not surprising that the craft and hobby industry felt some of the impact. Household participation rates remain at levels comparable to 2007, although sales have declined by 14%. While crafters are completing fewer projects, per project spending has held fairly steady overall with the exception of the General Crafts category (-11% vs. YAG). As is the case for the retail industry as a whole, some channels have fared better than others. Fabric and Craft Stores, Discount Stores and Dollar Stores have sustained sales versus 2007 as consumers are looking for ways to save money/make crafts for more practical purposes (e.g., apparel). While Craft Chain stores remain the market leader, sales in this channel have fallen -15% since last year. The Local Craft Store has suffered the brunt of the economic impact, and perhaps due to closures, is down by 57%. Higher gas prices in mid-2008 may have been a contributing factor to the substantial increase seen for Internet sales (+19% year-over-year).
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Executive Summary There are some craft segments that seem to be less affected by the recession than others. Scrapbooking remains the largest individual segment overall, although sales are somewhat softer. Two of the top five craft segments saw sales gains in 2008. Scrapbooking/Memory Crafts (-3%) Art & Drawing (-8%) Floral Arranging (+21%) Crocheting (+17%) Quilting (-2%) There is some overlap in participation between the top three craft segments, and these crafters seem to be seeking more variety in the crafts they participate in. However, Crocheters and Quilters tend to stick to other Needle & Sewing projects rather than trying new crafts in other craft categories. Cross-Stitch/Embroidery and Apparel/Fashion Sewing are popular with participants in all of the top five craft segments. Those who participate in the top three craft segments are also likely to participate in Card Making.
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Executive Summary What Are the Key Trends?
Despite the economy, there are growth opportunities within the industry. Craft segments with sales of $100 mm or more that showed the greatest sales growth are: Needlepoint/Plastic Canvas (+29%) Floral Arranging (+21%) Wreathmaking/Floral Accessorizing (+18%) Crocheting (+17%) Stenciling (+7%) When crafting households were asked what NEW crafts they expect to try in the upcoming year that they currently do not participate in, the segments generating the greatest interest were: Decorative Painting (3.9%) Scrapbooking/Memory Crafts (3.2%) Home Décor Sewing (2.9%) Needlepoint/Plastic Canvas (2.9%) Home Décor Painting/Accessorizing/ Finishing (2.9%)
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Executive Summary Some craft segments seem to be losing popularity, or have been impacted by the economic down turn. Those segments, with sales of $100 mm or greater that saw the greatest declines in 2008 were: Ceramics (–45%) DIY Framing (–41%) Candle Making (–38%) Rubber Stamping (–37%) Wedding/Bridal (–31%) How Do Crafting Households Differ Attitudinally and Behaviorally? This research has identified six unique household segments. Each differs in terms of behavior, demographics and attitudes toward crafting. The six segments are: Social Scrapbookers – 25% of crafters Home Decorators – 24% of crafters Stitch & Gifters – 18% of crafters Sew Prouds – 15% of crafters Enthusiasts – 10% of crafters Floral Enthusiasts – 8% of crafters
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Executive Summary Understanding the household segments is important when developing packaging, new products, communications and promotional strategies. Enthusiasts are the most important household segment, and if marketing efforts are directed towards them, it will likely encourage other crafters as well. However, it is important to bear in mind that projects need to be geared towards all experience levels as even Enthusiasts will be Beginners for some types of crafts. Enthusiasts (10% of crafters), participate in all types of crafts (11 craft segments on average), and account for a disproportionate amount of spending (20%). On the other hand, Stitch & Gifters (18% of crafters), participate in only 2 types of crafts on average - mainly in Cross-Stitching and Embroidery, and spend less than their size would suggest (9% of total spending). This group is better targeted via Enthusiasts. How Do Crafters Differ by the Number of Projects They Complete? Crafters can be divided into three broad groups based on the number of projects they complete on an annual basis: Light Crafters complete 1-5 projects per year (32% of crafters) Moderate Crafters complete 6-20 projects per year (42% of crafters) Heavy Crafters complete 21+ projects annually (26% of crafters)
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Executive Summary Regardless of how many projects a Crafter completes, there are several craft segments that have broad based appeal: Scrapbooking/Memory Crafts Art & Drawing Home Décor Painting/Accessorizing/Finishing Quilting Apparel/Fashion Sewing Floral Arranging There are, however, some variations among these groups. Woodworking, Cross-Stitch/Embroidery and Crocheting are more popular among Light and Moderate Crafters. Heavy Crafters are more apt to participate in Jewelry, Beading and Wedding/Bridal crafts.
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Executive Summary Not surprisingly given the number of projects they complete, Heavy Crafters are the biggest spenders, and account for 62% of industry sales. When Heavy Crafters cut back, it has a significant impact. Spending was down by 19% among this group in 2008 compared to 5-6% declines among Light and Moderate Crafters. It is possible that Heavy Crafters had sufficient supplies/stock on hand to cut back somewhat on purchasing. Still, given Heavy Crafters enthusiasm, encouraging them to try new types of crafts may motivate new spending.
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Executive Summary How Do Crafters Differ by their Level of Expertise?
The majority (64%) of crafters consider themselves to be “intermediate” in terms of expertise, while another 20% say they are “beginners”. This has important implications for marketing and product development. Craft projects/products need to be designed for varying levels of expertise, and should be appropriately marked on packages and in store displays. With few exceptions, there can be no “one size” fits all. There are four craft segments that are popular among crafters at all skill levels: Scrapbooking/Memory Crafts Art & Drawing Crocheting Floral Arranging
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Executive Summary As might be expected, there are variations by degree of expertise in the types of crafts consumers engage in. Home Décor Painting/Accessorizing/Finishing and Quilting are among the top ten crafts for Beginners and Intermediates. Beginners are drawn to categories such as Doll Making, Home Décor Sewing, Needlepoint/Plastic Canvas and Fashion Fabric Painting and Decorating. Card Making, Apparel/Fashion Sewing, Beading/Bead Crafts are in the top ten for Intermediate Crafters. Woodworking is popular among both Expert and Intermediate Crafters. Expert Crafters are participating in Wedding/Bridal, Decorative Painting, Jewelry Making and Knitting.
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Executive Summary In the current economy, Beginners and Intermediate Crafters are most apt to be cutting spending. On the other hand, Experts continue to spend as usual. Spending was down by 17-22% among Beginners and Intermediates compared to a 1% decline for Experts. The challenge in 2009 will be to provide enough intriguing products/projects to draw Beginners and Intermediates into new categories, or offer easier to complete/shorter projects to encourage trial in segments that are now dominated by Experts.
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Recommendations for CHA Members
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Action Steps/Opportunities
Remain sensitive to price due to the economic climate but don’t focus solely on price; remind shoppers about the joys of crafting Unadvertised sales are also a key influence on purchasing decisions Don’t limit consumers to brick & mortar hours – Online sales are continuing to increase People are busy, stores are closing - making around-the-clock online shopping available can help sustain sales. Strive for online success with: Fun websites with plenty of inspiration ideas Fast and affordable shipping Shopping lists, “Items you will need to complete this project” for one-click shopping Reward your best customers Heavy Crafters account for a largely disproportionate share of sales Consider “Frequent Crafter” reward programs to support, and possibly grow, this segment Grow craft segments by leveraging store layouts to best reflect the cross-participation that exists Cross-Stitch Embroidery, while not a leading craft, has a high degree of cross participation among the five leading crafts, and is the number two craft among Experts.
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Steps CHA Members Can Take Now
Use effective messaging that reflects the crafters needs A factor analysis revealed eight primary reasons for crafting. To sustain sales it is important to reinforce these quality-of-life messages: Sense of Accomplishment Relaxation Memory Keeping Health Economy/Value Recommended by Friends/Family Enables Spending Time with Others Interaction with Children Emphasize gifting and seasonal crafting 53% of all crafting HH’s report that they make handcrafted items for gift giving. Generate new entries to the industry by promoting craft sets/packages as great gifts for friends and family
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Steps CHA Members Can Take Now
Remind consumers that crafting is fun! A great way to spend time with kids/family/friends to share a common activity or interest and build relationships Life is stressful – crafting provides a way to relax Crafting is a great creative outlet
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Detailed Findings
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What’s the State of the Industry Today?
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Market Size = $27,297 Million (±11%)
The craft and hobby industry has not been immune to the current economic crisis. A 14% decline in retail sales has taken place overall. U.S. Retail Sales (Million $) - Among Total U.S. Households - $3,333 Million -6% vs. $3,538 Million YAG $10,267 Million -21% vs. $13,027 Million YAG $6,432 Million -12% vs. $7,285 Million YAG Concentrate on the general craft category – call-out Scrapbooking $7,266 Million -9% vs. $7,949 Million YAG Market Size = $27,297 Million (±11%) -14% vs. $31,799 Million YAG Projected Base: 111 Million Total US Households Spending behavior is self-reported by consumers, and is accurate only within certain ranges. Data based on 12 months ending December 31, 2008
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- % of Total U.S. Households -
While most participation rates remain virtually unchanged since 2007, General Crafts had the most notable drop-off. Incidence of Crafting - % of Total U.S. Households - Point Change vs. YAG: -0.8 pts -5 pts -1.2 pts -1.5 pts -1.2 pts Participation rates are based on screening data. Screening is conducted among the Ipsos Insight Mail Panel to identify crafters. On an annual basis, the screener is sent to 50,000 households (25,000 twice a year in May and Nov). Projected Base: 111 Million Total US Households
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Average Annual Craft Spending - By Crafting Category -
Annual HH spending declines were seen across all crafting categories, except Floral Crafts. Average Annual Craft Spending - By Crafting Category - % Change vs. YAG: -14% -11% -6% -8% ±0% Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Average Per Project Spending - By Crafting Category -
Spending on the average project held steady from 2007, with exception of General Crafts, which dropped 11%. Average Per Project Spending - By Crafting Category - % Change vs. YAG: -1% -11% +4% +3% +2% Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Average Number of Projects - By Crafting Category -
While crafters spent nearly as much time on crafting (per week) as they did the previous year, they completed fewer craft projects, especially in the Needle and Sewing and Painting and Finishing categories. Average Number of Projects - By Crafting Category - Average Hours Spent Per Week 2007 2008 5.4 5.0 % Change vs. YAG: -13% +1% -9% -10% -1% Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Dollar Sales ($Million) % Change in total spending vs. YAG
Scrapbooking continues to generate the largest sales volume, but like many other segments, has declined year over year. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Scrapbooking/Memory Crafts $2,505 -3% 2 Art & Drawing $1,795 -8% 3 Other Painting & Finishing* $1,613 -13% 4 Floral Arranging $1,509 +21% 5 Crocheting $1,207 +17% Top 5 Crafts – Dollar Sales Talk about Scrapbooking and Card Making category – tie it back to Kids crafting * Painting & Finishing Crafts other than Art & Drawing, Decorative Painting, Fashion Fabric Painting & Decorating, Home Décor Painting/Accessories/Finishing, Stenciling Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Incidence of Crafting By Region 12 Months Ending 12/31/08
Incidence of craft participation is similar regardless of region. However, craft spending is highest in the South. Incidence of Crafting By Region 12 Months Ending 12/31/08 Midwest Incidence of Crafting HH’s: 59% General Crafts: 36% Needle & Sewing Crafts: 32% Painting & Finishing Crafts: 31% Floral Crafts: 17% Craft Spending: $6,906 Million Northeast Incidence of Crafting HH’s: 55% General Crafts: 32% Needle & Sewing Crafts: 28% Painting & Finishing Crafts: 29% Floral Crafts: 15% Craft Spending: $4,550 Million West Incidence of Crafting HH’s: 58% General Crafts: 37% Needle & Sewing Crafts: 32% Painting & Finishing Crafts: 30% Floral Crafts: 15% Craft Spending: $5,885 Million South Incidence of Crafting HH’s: 54% General Crafts: 33% Needle & Sewing Crafts: 27% Painting & Finishing Crafts 28% Floral Crafts: 17% Craft Spending: $9,956 Million Source: CHA Attitude & Usage Study Projected Base: 63 Million Total US Crafting Households
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What are the Key Trends?
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Greatest % Segment Sales Growth vs. Year Ago
Some segments experienced notable growth, particularly the Needlepoint/Plastic Canvas segment. Greatest % Segment Sales Growth vs. Year Ago - Among Total U.S. Households - Dollar Sales (Mill) Segments > $100MM $487 $1,509 $695 $1,207 $258 Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Many segments showed declines vs. year ago
Greatest % Segment Sales Decline vs. Year Ago - Among Total U.S. Households - Dollar Sales (Mill) Segments > $100MM $153 $367 $219 $475 $825 $854 Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Even in the current economy, new growth opportunities are emerging.
When crafting households were asked what NEW crafts they expect they will try in the upcoming year that they currently do not participate in, the segments generating the greatest interest were: Decorative Painting (3.9%) Scrapbooking/Memory Crafts (3.2%) Home Décor Sewing (2.9%) Needlepoint/Plastic Canvas (2.9%) Home Décor Painting/Accessorizing/ Finishing (2.9%)
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Taking a Closer Look at the Top Five Craft Segments
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Dollar Sales ($Million)
Scrapbooking/Memory Crafts, Art & Drawing, Floral Arranging, Crocheting and Quilting were the top five crafts in 2008. Dollar Sales and US HH Participation Dollar Sales ($Million) % US HH Participation 1 Scrapbooking/Memory Crafts $2,505 16% 2 Art & Drawing $1,795 11% 3 Floral Arranging $1,509 9% 4 Crocheting $1,207 14% 5 Quilting $1,176 8% Talk about Scrapbooking and Card Making category – tie it back to Kids crafting Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Scrapbooking/Memory Crafts
Crafting households participate in multiple craft segments. Cross-Stitch embroidery and Apparel/Fashion Sewing are common when looking at those crafts with the highest degrees of cross-participation. Cross-Participation Scrapbooking/Memory Crafts Art & Drawing Floral Arranging Crocheting Quilting Cross-Stitch Embroidery 27% 26% 31% 38% 46% Apparel/Fashion Sewing 23% 29% 28% 44% Card Making 37% 18% 24% Scrapbooking/Memory XX 36% 34% 21% Craft Sewing 22% 42% Rubber Stamping 25% 17% 15% 10% Decorative Painting 13% Wreathmaking/ Floral Acc. 12% 9% Knitting 40% 16% 14% Home Décor Sewing * Crafts shaded in grey appear in the top five for cross-participation crafts
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Summary of Shopping Behavior - Top Five Craft Segments -
The shopping behavior seen for crafters overall is also seen for the Top Five Crafts. Craft Chain and Discount Stores are the leading outlets. Quilters also frequent Fabric & Craft Stores. Summary of Shopping Behavior - Top Five Craft Segments - Channel Scrapbooking/Memory Crafts Art & Drawing Floral Arranging Crocheting Quilting Craft Chain Store 44% 42% 46% 37% 28% Discount Store 32% 38% 33% 41% 39% Fabric & Craft Stores 13% 10% 15% 17% 31% Average Minutes Spent in Store 30 31 33 29 Average Shop Visits Per Year 13 12 14 Talk about Scrapbooking and Card Making category – tie it back to Kids crafting Regardless of the Top Five Craft Segments, crafters visit retailers approximately once a month and spend about ½ hour in the store per visit. Data based on 12 months ending December 31, 2008
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How Do Crafters Differ Attitudinally and Behaviorally?
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- % of Crafting Households -
Six main household segments within the overall industry have been identified. Household Segments - % of Crafting Households - Ipsos used a two-step clustering methodology which incorporates attitudinal, behavioral and socio-demographic measures to develop Household Segments. Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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- % of Crafting Households -
Social Scrapbookers are the single largest household segment, followed by Home Decorators. Household Segments - % of Crafting Households - Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Household Segment Size and Share of Spend
Enthusiasts account for a disproportionate amount of spending. Stitch and Gifters spend less than would be expected based on segment size. Household Segment Size and Share of Spend CDI 140 202 123 44 52 121 Size Share of Spend Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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10% of Crafting Households
Enthusiasts are heavy crafters who participate in all types of crafts and complete more than 30 craft projects a year. They shop more often than the average crafter. Enthusiasts 10% of Crafting Households Participate in all types of crafts (11 categories on average) Mostly in: Scrapbooking/Memory Crafts (60%); Card Making (52%); Craft Sewing (44%); Home Décor Sewing (41%); Cross-stitch/Embroidery (43%); Art & Drawing (43%); Floral Arranging (49%); Cake Decorating (33%); Other Painting & Finishing (31%); Decorative Painting (36%); Other General Crafts (35%); Rubber Stamping (34%); Wreathmaking/Floral Accessorizing (32%); Other Sewing Crafts (30%); Other Paper Crafts (27%); Home Décor Painting/Accessorizing/ Finishing (28%); Paper Cutting (28%) Spend more than average, shop more often and spend more time in stores. Spend more than 7.2 hours per week on crafts and complete 32 projects per year. Purpose of crafts: Home décor, holiday décor, personal use. Shop more than expected in: Art stores, fabric and craft stores, craft fairs. Influenced by discount coupons and classes and free instructions. Attitudes towards crafting: I craft with my kids I am a creative person My children do crafts at home for fun I like to learn new crafts I saw a TV show/read an article that sparked my interest for crafting Demographics 42% age 35-54 Households with children under 18 (52%) Married Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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8% of Crafting Households
Floral Enthusiasts tend to participate in floral arranging and wreathmaking, often as a way to save money. They mainly create and design their crafts for Home or holiday décor. Floral Enthusiasts 8% of Crafting Households Participate in Floral crafts (namely Floral Arranging 66% and Wreath making / Floral Accessorizing 44%). Spend approximately 5 hours per week on crafts and complete 12 projects per year. Purpose of crafts: Personal Use, Home décor, holiday décor. Shop more than expected in: craft chain stores (their main retail channel). Are impulse buyers. Are influenced by advertising, store instructions, and unadvertised sales. Attitudes towards crafting: The time I spend crafting is worth the money I save Doing crafts and hobbies is a good way to save money Completing a craft/hobby gives me a feeling of accomplishment Not really attracted by the “social” aspect of crafting (special time with others) Demographics Income above average No children under 18 in the HH (78%) Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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15% of Crafting Households
Sew Prouds take pride in the crafts they participate in. Most are older than the average crafter and do not have children at home. These households are most likely to try to sell their crafts. Sew Prouds 15% of Crafting Households Quilting (40%) ; Cross-stitch/Embroidery (38%); Craft Sewing (37%); Home Décor Sewing (35%). Spend approximately 6.6 hours per week on crafts (Second group in terms of hours spent per week on crafts) and complete 11 projects per year. Purpose of crafts: Gifts or sell. Shop more than expected in Fabric and craft stores and much less in Craft chain stores. Prefer stores where they find knowledgeable salespeople. Not an impulse buyer. Influenced by sales circular in the mail. Attitudes towards crafting Completing a craft/hobby gives me a feeling of accomplishment / I feel proud of the crafts I make I find working on crafts and hobbies invigorating I forget about my daily problems when I work on a craft or hobby / Working on a craft or hobby helps me relax Doing crafts and hobbies is a good way to save money / The time I spend crafting is worth the money I save Demographics Income below average Older than average (53% are over 55) No children under 18 (79%) Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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18% of Crafting Households
Stitch and Gifters are overrepresented among lower income crafters, tend to be older, and seldom have children at home. This segment avoids the social aspects of crafting. Stitch and Gifters 18% of Crafting Households Participate on average in only 2 types of crafts - mainly in Cross-stitching and Embroidery 44% Purpose of crafts: Gifts. Spend less than average and spend less time in stores. But spend more than 60 hours on average per project. Shop more than expected in Discount stores (Wal-Mart) catalogs, and Department stores. Attracted by convenience and the availability of other services. Not an impulse buyer. Always have a specific purchase in mind when shopping. Not influenced by advertising. Attitudes towards crafting I like to work on my craft/hobby by myself Not at all attracted by the “social” aspect of crafting (special time with others) Crafts make excellent gifts I feel proud of the crafts I make Working on a craft or hobby helps me relax / Working on a craft or hobby relieves stress Demographics Segment overrepresented among lower income (below $35K). Older than average (50% are over 55) Widowed No children under 18 (74%) Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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24% of Crafting Households
Home Decorators mainly participate in home improvement crafts such as painting and woodworking. Home Decorators are mainly men at age with lower incomes. Home Decorators 24% of Crafting Households Participate in Painting & Finishing crafts (27%); Art & Drawing (27%); Decorative Painting (15%); Woodworking (14%); Other General Crafts (14%); Home Décor Painting/Accessorizing/ Finishing (14%) Purpose of crafts: Home decor, personal use. Spend about 8 hours per project, spend 3 hours per week. Less satisfied than average with the time they spend crafting. Shop more than expected in Hardware Stores/Home Centers and Art stores. Attitudes towards crafting It is easier to buy a product than to make it myself My doctor recommends I do crafts/hobbies for my health Less involved, less likely to continue participating in crafts. Demographics 48% age 35-54 Lower income Male No children <18 (66%) Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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25% of Crafting Households
Social Scrapbookers use their crafts to preserve memories and as a way to socialize. They are the youngest segment, often with children <6 at home, and an above average income. Social Scrapbookers 25% of Crafting Households Participate in Scrapbooking / Memory Crafts 73 % & Card Making 42% Purpose of crafts: personal use. Spend less time than average on crafting (5 hours per week). Complete 13 projects per year. Shop more than expected in craft chain stores. Also favor in home parties. Impulse buyers. Influenced by discount coupons, new products, packaging, and product located at checkout counter. Attitudes towards crafting Like the social aspect of crafting : The main reason why I do crafts or hobbies is to spend special time with others… Craft with kids. Working on crafts or hobbies can be very time consuming. I am interested in preserving my family history and memories / I enjoy organizing my old pictures and mementos Do not craft to save money or be creative. Demographics Income above average Youngest segment (42% are younger than 35) Woman head of household employed full time Higher level of education Young children (under 6) Married Data based on 12 months ending Dec 31st, 2008 Projected Base: 63 Million Total US Crafting Households
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How Do Light, Moderate and Heavy Crafters Differ?
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Heavy Crafters, who account for 26% of all crafters, spend far more than their segment size would suggest. Crafter Type Levels CDI 236 81 14 Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Top Ten Crafts - By Type of Crafter - Light Crafters Moderate Crafters
Regardless of crafter type, Scrapbooking is the largest category. Crocheting is more popular among Moderate and Light Crafters, while Jewelry, Wedding/Bridal and Beading are more common among Heavy Crafters. Top Ten Crafts - By Type of Crafter - Light Crafters Scrapbooking/Memory Crocheting Art & Drawing Woodworking Home Décor Painting/Acc/Finishing Cross-Stitch Embroidery Home Décor Sewing Floral Arranging Quilting Apparel/Fashion Sewing Moderate Crafters Scrapbooking/Memory Art & Drawing Crocheting Floral Arranging Quilting Home Décor Painting/Acc/Finishing Woodworking Apparel/Fashion Sewing Cross-Stitch Embroidery Decorative Painting Heavy Crafters Scrapbooking/Memory Art & Drawing Floral Arranging Card Making Home Décor Painting/Acc/Finishing Apparel/Fashion Sewing Quilting Jewelry Making Wedding/Bridal Beading/Bead Crafts Total $1,220 mill Total $9,100 mill Total $16,976 mill Crafts in black grew from previous year. Crafts in red declined from previous year.
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Household Segment Size
Attitudinally and behaviorally, Light Crafters are most likely to fall in the Home Decorator segment. Heavy Crafters are Enthusiasts and Social Scrapbookers. Household Segment Size - By Type of Crafter - Social Scrapbookers Home Decorators Stitch & Gifters Sew Prouds Floral Enthusiasts Enthusiasts (1-5 Projects) (6-20 Projects) (21+ Projects) Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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How Do Beginner, Intermediate and Expert Crafters Differ?
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Crafting Ability (Self-Assessment)
The majority of crafters consider themselves to be intermediate in terms of expertise. Expert crafters spend disproportionately more than other groups Crafting Ability (Self-Assessment) CDI 150 98 65 Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Intermediate Crafters Expert Crafters
While the Top Ten Crafts vary from one level of expertise to the next, several crafts are found to be common across all - Art & Drawing, Crocheting and Scrapbooking/Memory Crafts (although experts favor more challenging crafts and may need to be encouraged to return to Scrapbooking). Top Ten Crafts - By Expertise Level - Beginner Crafters Art & Drawing Scrapbooking/Memory Crocheting Home Décor Painting/Acc/Finishing Floral Arranging Doll Making Home Décor Sewing Quilting Needlepoint/Plastic Canvas Fashion Fabric Paint/Decor Intermediate Crafters Scrapbooking/Memory Art & Drawing Quilting Card Making Floral Arranging Apparel/Fashion Sewing Home Décor Painting/Acc/Finishing Crocheting Beading/Bead Crafts Woodworking Expert Crafters Floral Arranging Cross-Stitch Embroidery Art & Drawing Wedding/Bridal Decorative Painting Jewelry Making Crocheting Woodworking Knitting Scrapbooking/Memory Total $3,499 mill Total $17,151 mill Total $6,646 mill Crafts in red declined from previous year. Crafts in black grew from previous year
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Household Segment Size
Attitudinally and behaviorally, Beginning Crafters are most likely to fall in the Home Decorator segment. While crafters with higher degrees of expertise are equally represented across all segments. Household Segment Size - By Expertise Level - Social Scrapbookers Home Decorators Stitch & Gifters Sew Prouds Floral Enthusiasts Enthusiasts Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Is Shopping Behavior Changing?
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The channels where crafters are making their purchases are evolving.
Three channels accounted for 60% of Craft sales in 2008, with Craft Chain Stores showing the greatest decline of this group Craft Chain Stores -15% (25% of total sales) Discount Store -4% (22% of total sales) Fabric and Craft Stores -1% (13% of total sales) Internet sales continue to grow: Internet +19% (7% of total sales) Other craft retailers are experiencing more severe declines in sales. Store closures are contributing to the losses for Local Craft Stores. Softening of the Home Décor Painting segment seems to have impacted the Variety Hardware Stores: Craft Fair/Flea Markets -59% (1% of total sales) Local Craft Stores -57% (3% of total sales) Variety Hardware Stores -49% (5% of total sales) *Note: The questionnaire was revised in Jan 2008 to more clearly define channels and may account for some of the differences seen here.
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Craft Chain stores, Discount stores, & Fabric and Craft stores account for 60% of crafters’ spending
Store Channels – Dollar Sales and Market Shares CHANNELS Total Dollars (Mill) % Change vs. YAG Share of Market Pt Change % Craft Chain Store $6,805 -15% 25% -0.2% Discount Store $5,888 -4% 22% +2.3% Fabric and Craft Store $3,565 -1% 13% +1.7% Internet $1,792 +19% 7% +1.8% Catalogs $1,388 -8% 5% +0.4% Variety Hardware Store $1,263 -49% -3.2% Local Craft Store $847 -57% 3% -3.1% In-Home Parties $813 -20% Art store $806 -14% ±0.0% Dollar Stores $684 +0.3% Department Store $393 -31% 1% -0.3% Drug Store/Supermarket $229 -29% Craft Fair/Flea Market $207 -59% -0.8% Housewares/Home Goods Store $188 -6% +0.1% TV Shopping $137 +85% Office Supply Stores -60% -0.6% Club Stores $81 -61% *0% -0.4% Other $2,073 +23% 8% Total $27,297 -14& 100% -3.4% * = Less than 0.5%
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How Can You Drive Craft Spending in a Tougher Economy?
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As consumers continue to tighten their belts, it’s very important to remind them why they craft in the first place. A factor analysis reveals eight primary reasons for crafting: Sense of Accomplishment Relaxation Memory Keeping Health Economy/Value Recommended by Friends or Family Enables Spending Time with Others Interaction with Children OPPORTUNITY reinforce these quality-of-life messages in communication vehicles and in-store at point of sale
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Emotional drivers are strong influencers of craft sales for all levels of expertise.
Irrespective of ability levels, crafters strongly agree on the following statements: Completing a craft gives me a feeling of accomplishment I like to work with my hands However, Expert level crafters are especially likely to believe that: I forget about my daily problems when I work on a craft or hobby Doing crafts or hobbies makes me feel better I am a creative person I prefer to craft alone
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Reinforce consumers emotional ties to crafting to increase spending.
Emphasize “family fun” and “creativity” The greatest drivers of craft spending are children crafting and crafting is a creative outlet Consumers are cutting back on entertaining and are spending more time at home Appeal to the family orientation and inherent desire people have to be creative Crafting is fun and an affordable alternative to a day/night on the town
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Reinforce consumers emotional ties to crafting to increase spending.
Inspire crafters with the emotional as well as functional aspects of crafting. Emotional - Accomplishment; Relaxation; Spending time with others or children Functional - Saving money; Preserving memories; Health/well-being (especially relieves stress)
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Source of Project Ideas
Prominently displaying a variety of Crafting books and magazines can help generate consumer interest/ideas and sales. Consider displays both by the checkout and in aisles. Especially Intermediate and Expert Crafters Source of Project Ideas Especially Beginning and Expert Crafters Especially Intermediate and Expert Crafters Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Gifting represents a huge opportunity that may be largely untapped.
Usage Of Completed Craft Projects % of Crafting HH Especially Intermediate, Expert and Heavy Crafters Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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I Give Crafts As Gifts Because….
The ability to personalize and create unique gifts is a key behavior driver. I Give Crafts As Gifts Because…. Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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84% of households craft because of a holiday or special occasion
Occasions for Which Crafts are Made Data based on 12 months ending December 31, 2008 Projected Base: 63 Million Total US Crafting Households
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Crafting classes/parties can be an important way to encourage spending.
Those who attend class/parties spend more than twice as much as those who do not! Classes should be offered for crafters of all levels – most crafters consider their skills to be “intermediate”. Few Beginners attend but this can be a way to encourage new participants. Classes Home Parties Incidence of Attending Incidence of Attending Do Not Attend Attend Do Not Attend Host Guest $300 $624 $327 $566 $608 Average spending per year Average spending per year Data based on 12 months ending December 31, 2008
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Appendix
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Accessing the Reports Reports are free online to CHA Members
All of the reports are available under the RESEARCH tab on Company Member ID numbers and passwords are needed to gain access If you need your Company Member ID number or have any questions about the research, contact Keri Cunningham, Marketing Manager at or at
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Dollar Sales ($Million) % Change in total spending vs. YAG
Overall, sales among Light Crafters declined 6% since Scrapbooking, Crocheting and Art & Drawing all grew in 2008 among this group. Home Décor Sewing grew more than any other leading craft. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Scrapbooking/Memory Crafts $167 +4% 2 Crocheting $83 +13% 3 Art & Drawing +67% 4 Woodworking $81 -37% 5 Home Décor Painting/Accessorizing/ Finishing $68 -35% 6 Cross-stitch/Embroidery +9% 7 Home Décor Sewing $52 +125% 8 Floral Arranging $45 9 Quilting $44 -23% 10 Apparel/Fashion Sewing $38 +23% TOTAL $1,220 -6% Top 10 Crafts Among Light Crafters
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Dollar Sales ($Million) % Change in total spending vs. YAG
Overall, sales were down 5% among Moderate Crafters. However, Scrapbooking, Art & Drawing and Crocheting were growth areas for this group. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Scrapbooking/Memory Crafts $890 +19% 2 Art & Drawing $683 +40% 3 Crocheting $545 +14% 4 Floral Arranging $502 -3% 5 Quilting $473 -10% 6 Home Décor Painting/Accessorizing/ Finishing $387 -46% 7 Woodworking $381 -28% 8 Apparel/Fashion Sewing $356 -22% 9 Cross-stitch/Embroidery $355 10 Decorative Painting $300 +45% TOTAL $9,100 -5% Top 10 Crafts Among Moderate Crafters
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Dollar Sales ($Million) % Change in total spending vs. YAG
Sales declines were highest for Heavy Crafters, at 19%. Scrapbooking, Art & Drawing and Floral Arranging made up the top three leading crafts, yet only Floral Arranging experienced any growth from the previous year. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Scrapbooking/Memory Crafts $1448 -14% 2 Art & Drawing $1030 -27% 3 Floral Arranging $962 +40% 4 Card Making $825 -24% 5 Home Décor Painting/Accessorizing/ Finishing $675 -5% 6 Apparel/Fashion Sewing $662 +13% 7 Quilting $659 +7% 8 Jewelry Making $623 -39% 9 Wedding/Bridal $618 -38% 10 Beading/Bead Crafts $616 -30% TOTAL $16,976 -19% Top 10 Crafts Among Heavy Crafters
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Dollar Sales ($Million) % Change in total spending vs. YAG
Sales declines were highest among Beginners, down 22%. However, Beginners seem to be venturing into new categories, especially Doll Making and Crocheting. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Art & Drawing $402 -34% 2 Scrapbooking/Memory Crafts $326 +3% 3 Crocheting $197 +115% 4 Home Décor Painting/Accessorizing/ Finishing $171 -31% 5 Floral Arranging $157 -12% 6 Doll Making $132 +794% 7 Home Décor Sewing $130 +63% 8 Quilting $104 +47% 9 Needlepoint/Plastic Canvas $93 +78% 10 Fashion Fabric Painting & Decorating $90 -54% TOTAL $3,499 -22% Top 10 Crafts Among Beginning Crafters
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Dollar Sales ($Million) % Change in total spending vs. YAG
Overall, sales were down 17% among Intermediate Crafters. Scrapbooking/Memory Crafts, Art & Drawing and Quilting led category sales, showing either growth or sustained volume versus 2007. Dollar Sales ($Million) % Change in total spending vs. YAG 1 Scrapbooking/Memory Crafts $1,910 +11% 2 Art & Drawing $990 ±0% 3 Quilting $928 +15% 4 Card Making $806 +12% 5 Floral Arranging $782 -7% 6 Apparel/Fashion Sewing $779 -8% 7 Home Décor Painting/Accessorizing/ Finishing $742 -39% 8 Crocheting $714 9 Beading/Bead Crafts $659 -14% 10 Woodworking $645 -2% TOTAL $17,151 -17% Top 10 Crafts Among Intermediate Crafters
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Dollar Sales ($Million) % Change in total spending vs. YAG
Sales held steady overall among Expert Crafters. The top five leading crafts all experienced substantial growth over Of note, this group seems to be moving out of scrapbooking Dollar Sales ($Million) % Change in total spending vs. YAG 1 Floral Arranging $570 +151% 2 Cross-stitch/Embroidery $433 +75% 3 Art & Drawing $404 +13% 4 Wedding/Bridal $360 +34% 5 Decorative Painting $314 +192% 6 Jewelry Making $313 -2% 7 Crocheting $296 -3% 8 Woodworking $280 -47% 9 Knitting $271 ±0% 10 Scrapbooking/Memory Crafts $269 -51% TOTAL $6,646 -1% Top 10 Crafts Among Expert Crafters
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