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Bayu Wijasena KESELAMATAN & KESEHATAN KERJA FKM UNDIP
COGNITIVE ERGONOMIC Bayu Wijasena KESELAMATAN & KESEHATAN KERJA FKM UNDIP
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Factors influencing risk acceptance
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Schematic of French, Rogers and Cobb’s theory of person-environment (PE) fit
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Transfer informasi dari lingkungan ke manusia/ pekerja
DISPLAY & CONTROL DISPLAY Peristiwa yang memberi informasi tentang keadaan yang sedang / sudah terjadi Transfer informasi dari lingkungan ke manusia/ pekerja Baik bila : cepat, tepat dan sensitif
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Desain Display Kecepatan, ketepatan & sensitivitas maksimal Kesalahan alat minimal Jarak diplay dan pemakai optimal Tipe Display Berdasar sifat Gambar : TV, gambar Simbol : speedoeter, thermometer
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Berdasar fungsi Kualitatif : membedakan kondisi on-off, buka tutup Kuantitatif : jarum, digital Berdasar tampilan Dial : petunjuk & skala Indikator : tanpa jarum Warning device
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The four “cardinal rules” for displays are:
Give information which is essential for adequate job performance. Information only as accurately as is required for the operator’s decisions and actions. Present information in the most direct, simple, understandable and usable form. Failure or malfunction of the display itself will be immediately obvious.
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Macam Display 1. Visual Display : kualitas, kuantitas maksimal; dikotomi; compatibility; coding Contoh : TV, speedometer 2. Auditory Display menarik, berbeda dengan yang lain Contoh : sirene, bel
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3. Tactual Display memanfaatkan getaran & impuls listrik Contoh : Braile, knob 4. Olfactory Display alat tanda bahaya/ peringatan menggunakan gas Prinsip umum : sederhana, tepat, efektif, menarik, mudah dimengerti, format pas
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LABEL & WARNING
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Table 29.13. Guidelines for labels
Orientation A label and the information printed on it shall be oriented horizontally so that it can be read quickly and easily. (Note that this applies if the operator is used to reading horizontally, as in Western countries.) Location A label shall be placed on or very near the item that it identifies. Standardization Placement of all labels shall be consistent throughout the equipment and system. Equipment functions A label shall primarily describe the function (“what does it do”) of the labelled item. Abbreviations Common abbreviations may be used. If a new abbreviation is necessary, its meaning should be obvious to the reader. The same abbreviation shall be used for all tenses and for the singular and plural forms of a word. Capital letters shall be used, periods normally omitted. Brevity The label inscription shall be as concise as possible without distorting the intended meaning or information. The texts shall be unambiguous, redundancy minimized. Familiarity Words shall be chosen, if possible, that are familiar to the operator. Visibility and legibility The operator shall be able to be read easily and accurately at the anticipated actual reading distances, at the anticipated worst illumination level, and within the anticipated vibration and motion environment. Important factors are: contrast between the lettering and its background; the height, width, strokewidth, spacing and style of letters; and the specular reflection of the background, cover or other components. Font and size Typography determines the legibility of written information; it refers to style, font, arrangement and appearance. Source: Modified from Kroemer, Kroemer and Kroemer-Elbert 1994 (reproduced by permission of Prentice-Hall; all rights reserved).
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Penggunaan warna merah kuning
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CONTROL Transmisi informasi pengendalian ke alat Tipe informasi a. tenaga kecil : diskret (push-button, switch); kontinyu (knob, joystick) b. tenaga besar : diskret (pengungkit); kontinyu : foot pedal
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Some examples of "detent" and "continuous" controls
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Petunjuk Control 1. Sesuaikan anatomi & fungsi anggota tubuh. Jari dan tangan : cepat & ketepatan. Lengan & kaki : kekuatan 2. Mudah dijangkau dan dipegang serta leluasa dioperasikan 3. Jarak antar kontrol perhatikan anatomi; jari-jari > 15 mm, tangan 50 mm 4. Push button, switch, knob : tenaga kecil 5. Pengungkit, hand wheel : tenaga besar
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Locate for the ease of operation Controls shall be oriented with respect to the operator. If the operator uses different postures (such as in driving and operating a backhoe), the controls and their associated displays shall move with the operator so that in each posture their arrangement and operation is the same for the operator. Primary controls first The most important controls shall have the most advantageous locations to make operation and reaching easy for the operator. Group related controls together Controls that are operated in sequence, that are related to a particular function, or that are operated together, shall be arranged in functional groups (together with their associated displays). Within each functional group, controls and displays shall be arranged according to operational importance and sequence. Arrange for sequential If operation of controls follows a given pattern, controls shall be arranged to facilitate that sequence. Common arrangements are left-to-right (preferred) or top-to-bottom, as in printed materials of the Western world. Be consistent The arrangement of functionally identical or similar controls shall be the same from panel to panel. Dead-operator control If the operator becomes incapacitated and either lets go of a control, or continues to hold on to it, a “deadman” control design shall be utilized which either turns the system to a non-critical operation state or shuts it down. Select codes appropriately There are numerous ways to help identify controls, to indicate the effects of the operation and to show their status. Major coding means are: -Location-Shape-Size-Mode of operation- Labels -Colours-Redundancy
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Faktor penting desain identifikasi bentuk ukuran lokasi warna labeling
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HUBUNGAN CONTROL & DISPLAY
Relative speeds of movement Stereotyped reactions National differences Prinsip Desain Control Panel 1. Control dekat dengan display 2. Labelisasi pada display & control 3. Control berturutan : susun kiri ke kanan 4. Jika tidak urut : warna, label, knob
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Schematic representation of an operations control panel
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Actuating devices in the control gears for movable and stationary operational subsystems
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Task Analysis Describes the task How and why it is undertaken what skills and equipment are needed What actions are required and their complexity The time necessary for the task Feedback mechanisms Helps identify likely errors and hazards associated with the task
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Aims of Task Analysis Understand the individual components of work
Understand the order and sequence of work Evaluate in isolation or interactively the separate functions of a job Evaluate the information or decision-making requirements of the work.
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Figure The criteria and sub-criteria of the taxonomy of micro-worlds proposed by Brehmer (1990)
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Types of Task Information Requirements
Description Identification of subtasks A listing of the activities involved with a task. Grouping of subtasks An organized, often hierarchical listing of the activities involved in a task. Commonalities and interrelationships between subtasks An indication of the extent to which subtasks have features in common and are linked to each other. Importance or priorities of subtasks Assessment of the criticality of subtasks. Frequency of subtasks Information on the relative frequency of occurrence of subtasks under different conditions. Sequencing of subtasks Information on the order of occurrence of subtasks under different conditions. Decisions made in the execution of subtasks Part of the sequencing may be based on a decision needed to choose the branch of activity and thus a given set of subtasks. 'Trigger' conditions for subtask execution Execution of a subtask may depend upon the occurrence of a particular event or a decision made in during a previous task or subtask. Objectives or goals of each subtask A key feature of an analysis is the recording of the objectives of each subtask. Performance criteria for each subtask Recording of objectives may include statements about performance criteria. Information required by each subtask The items of information needed and their sources. Information generated by each subtask Information that the user inputs into the system. Knowledge employed in making decisions Information that the user utilizes in decision making. Knowledge of system employed in performing subtasks Understanding that the user has of how the system functions.
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Potential Data Collection Methods
Description Observation Observe and record information about the worker performing job. May first observe the worker and subsequently ask the worker to provide verbal explanation while walking through the steps. Interview Ask the operator questions about job. Questions can be open-ended to learn more about the job. May conduct while worker is performing job or may do away from job site. Worker must know that the information collected will remain confidential and anonymous. Focus group Discussion with a group of typically 8 to 12 people, away from work site. A moderator is used to focus the discussion on a series of topics or issues. Useful for collecting exploratory or preliminary information that can be used to determine the questions needed for a subsequent structured survey or interview. Existing documentation Review any existing operating manuals, training manuals, safety reports, and previous analyses. Checklist Use a structured checklist to identify particular components or issues associated with the job. Available for a range of ergonomic issues, including workplace concerns, human-machine interfaces, environmental concerns. Questionnaire Use to collect systematically individual's views of a system or task. Questions should be structured, although can be open-ended. Videotape Tape the worker performing the job or specific tasks. Provides record of the job and ability to repeatedly study the tasks.
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Accident summary as recorded by patient interview
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Figure 29.2. Cognitive analysis of the task: general anaesthesia
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Suggested Task Analysis Techniques for Equipment Design
Description Hierarchical Task Analysis A broad approach to task analysis used to represent relationship between tasks and subtasks. Documents system requirements and order in which tasks must take place. Useful to determine how the work should be organized to meet the systems goals. Applications range from taking a global look at a system to looking at specific details of a system, such as interface design. Interface Surveys A group of methods used for task and interface design to identify specific human factors problems or deficiencies, such as labeling of controls and displays. These methods require an analyst to systematically conduct an evaluation of the operator-machine interface and record specific features. Examples of these methods include control/display analysis, labeling surveys, and coding consistency surveys. Link analysis Used to identify relationships between components of a system. Provides a means to represent the nature, frequency, and/or importance of links between components within a system. Operations sequence diagrams Used to illustrate relations between personnel, equipment, and time. Identifies operations in the order in which they are carried out using standard symbols. Flowchart represents information flow and behavior rather than the observable process. Timeline analysis Set of principles rather than a precisely defined technique. Used to map operator's tasks along time to take into account task frequency, duration, and interactions with other tasks and personnel.
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Name of organisation completing the work:
Job name: Task: Job number: Principal contractor: Job location: Date the JSA was prepared: Number of pages in this JSA: This JSA has been reviewed by: This JSA has been discussed with: Principal Contractor or Representative (signature) Employee/subcontractor (signature) Position Date Item Work activity Hazard Risk control Persons responsible Completion Number Break the job down into steps What could harm someone? What can be done to make Who will make sure it Date and signoff the job safe? happens?
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Structure of accidents
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The WEF model
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