1. Empowering the Customers @the Speed of Light..
Vrushali

2. Customers and Partners Training Lifecycle
Take free overview training for the product
Take the free skills assessment to judge your level of product knowledge
Get in touch with sales to know about the recommended trainings
Take the required trainings
Take the accreditation examinations
Take the certifications

3. How do I Explore the Offerings for Operations Management?
From the product filters, select TrueSight Operations Management
Select Learning Path
Select Trainings and Services
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4. TrueSight Operations Management Learning Path
5/7/2018
TrueSight Operations Management Learning Path

5. 5/7/2018
Types of Offerings
Visit
for detailed description of each type
Self-Paced (WBT)
Assisted Self-Paced
Instructor-Led
Licensed and Tailored Content
Custom Education Plans

6. Where to Find a Specific Training Details
Click for more details about the course
Click for schedule and the pricing

7. Offerings on the Latest Version – 10.5- of TSOM
Training Name
Modality
Availability
Audience
Topics Covered
BMC TrueSight Operations Management 10.x: Installation and Configuration - Fundamentals
2 Day ILT
NOW
Administrators, Operators
Provides a walkthrough of the installation of various components such as SSO, TrueSight Presentation Server, TrueSight Infrastructure Management Server, App Visibility Manager and Agents for collecting data
Describes the creation of installation packages containing PATROL Agent and Knowledge Modules
BMC TrueSight Operations Management 10.x: Analytics - Fundamentals
Describes the fundamental concepts associated with Probable Cause Analysis, Thresholds and analytics, and baselines
BMC TrueSight Operations Management 10.x: Walkthrough of Consoles - Fundamentals
1 Day ILT
Provides a walkthrough of the following consoles:
TrueSight Console
TrueSight Infrastructure Management Administration Console
TrueSight Infrastructure Management Operations Console

8. Offerings on the Latest Version – 10.5- of TSOM
Training Name
Modality
Availability
Audience
Topics Covered
TrueSight Operations Management 10.x: Event Management – Fundamentals
3 Day ILT
NOW
Administrators, Operators
Covers Event Management features of TrueSight Operations Management. Includes Cells Basics, Knowledge Base administration and event collectors. Also extensively covers event rules and policies.
TrueSight Operations Management 10.x: Service Modeling – Fundamentals
2 Day ILT
Covers Service Modeling features of TrueSight Infrastructure Management. Includes integration with CMDB, creation of service models, and integration with Remedy to study business service resolution (BSR).

9. Recommended Learning Path for TSOM
PREP: Selected chapters reduce duration to 5 days
BMC TrueSight Operations Management 10.x: Overview (Free)
WBT hrs
BMC TrueSight Operations Management 10.x: Installation and Configu-ration – Fundamentals (2 LPC)
ILT days
BMC TrueSight Operations Management 10.x: Walkthrough of Consoles - Fundamentals (1 LPC)
ILT day
BMC TrueSight Operations Management 10.x:
Analytics – Fundamentals (2 LPC)
ILT days
BMC TrueSight Operations Management 10.x:
Event Management – Fundamentals (3 LPC)
ILT days
BMC TrueSight Operations Management 10.x:
Service Modelling – Fundamentals (2.5 LPC)
ILT days
BMC TrueSight Operations Management 10.x:
Certification (2.7 LPC)
CRT days or
TrueSight Operations Management 10.1: Administering – Part 1 (4.5 LPC)
ASP days
TrueSight Operations Management 10.1: Administering – Part 2 (5 LPC)
ASP days
TrueSight Operations Management 10.5: What’s New (0.15 LPC)
WBT hr