1. Survival Guide to Help avoid being Conned!
Thomas & Son Garage
Survival Guide to Help avoid being Conned!
By Carrie Thomas

2. What is an social engineering?
Is a term that describes a non-technical kind of intrusion that relies heavily on human interaction and often involves tricking other people to break normal security procedures to give them personal or company information.

3. Social engineering facts
Millions of people get conned every year
Cons can cost companies millions of dollars
A social engineer can really be anybody
Not a lot of social engineers get caught

4. Social Engineer Characteristics to Look out for!
Smooth
Are usually really smooth talking since they do their homework and usually know a lot about your company. Sometime they will flirt to get the information they need.
Patient
They usually out a lot of time into their con because they like to know what to expect.
Dress for success
Tend to dress like what they want you to think they are. Like a business man for example

5. Phone call tips to avoid handing out company information
Just because the caller ID says it a call from our other shop does not mean the call is actual from the other shop.
Do not hand out Customer or Company Information over the phone without talking to your boss
If the call does not seem right tell your boss
To day there are ways for social engineers to make a caller Id say that you are calling from one place but really you are calling from another place.

6. Computer tips Change you password once a month at least
Make sure that you have the latest security on your computer
Should have the newer software installed on your computer
Do not open s that are from people you do not know
Watch out for heading in tittles with words like “congratulations” or “Free” in them
If you have to pay for something online do not use your debit card. Try to use a regular credit card.
Do not leave your web cam up when you are not using it because hacker can hack into it and turn it on whenever they want and you may not realize it.

7. What Thomas & Son are doing to prevent being conned.
We will be requiring our employees to change their password every month. They will not be a loud to use the same password twice.
The computer will have a log in password to get into all of our financial reports. That password will also be changed every month
All employees will be going to a training session on how to stop a social engineer.
Only the boss will be able to give our the customers and company information
Update our computer spyware and put the latest windows on our computer.

8. What to do if you feel like you are getting conned!
If you feel like you are getting conned do not give any information out!
Ask for their information and tell them you have to call them back because you have to do something real quick or put them on hold
Always verify with your boss that you are supposed to hand out that information.
If they are personally in the store just tell them you are not aloud to give out that information and only your boss can do it.
If they continue to push call the police

9. Our Business Policy
To keep the trust of our employees and customers we will not release any information with out the consent of our boss. Any employee that is caught giving out unauthorized information will be terminated!

10. References
ring_%28security%29
/textes/The_Art_of_Deception.pdf
artist.htm

11. Any Questions