1. HUD System Performance Measures What are they? What do they mean to me?
Emergency Shelter & Housing Assistance Program (ESHAP)
January 11 & 12, 2017
Bangor Savings Bank, 5 Senator Way, Augusta, Maine 04330
Donna Kelley, LCSW
Kennebec Behavior Health

2. What is System Level Performance
Coc’s are charged with designing a local “system” to assist those experiencing homelessness
The Mckinney-Vento Act as amended by the Hearth Act broadened the federal performance paradign
System Performance creates acountability for how well the COC we have serves people and maximizes resources

3. Purpose of System Performance Measures
Ensure collective and common understanding of the systems intent and goals. Reduce Homelessness.
Focus on measuring system impact of programs vs individual program impact. How it all works together to achieve the goal.
Help COC and community monitor progress systemically toward the goals of ending and preventing homelessness.
Help HUD monitor progress on Federal goals and how their funds are used.
Identify areas of improvement, high performance and or need.
Meet Hearth Act requirements.

4. How it will be used
HUD will use performance data to set national targets. For the system generally not subpopulations.
COC’s should be using HUD targets to inform bench marks for local targets.
Local targets should consider:
Type and need of homeless populations
COC priorities
Other system needs or circumstances (rural)

5. Who’s role is this?
Systems performance measures are a product of the collective efforts of all within the system.
Services providers providing the services
Service providers entering data of the clients and services in the system.
HMIS leads maintaining and analyzing data entered into the system
COC leadership develop plans, strategies, goals to improve measures going forward and set priorities to effect change.

6. What does this mean to me?
Service providers need to understand how the programs and services work together toward the overall efforts.
Service providers need to understand the impacts of their data in the over effort and process.
Services providers need to ensure timely and accurate data entry for the quality measures to be useful and accurately depict the system.
Help inform HMIS and COC’s of project operations, special populations and needs.

7. What are the Performance Measures?
There are Seven System Performance Measures.
Most measures utilize universal data elements entered into the HMIS system.
There are Eight types of projects that have information contribute to System Performance Measrues.
HMIS and PIT data is used.

8. The Seven Measures Length of time Homeless
Extent to which those who exit homelessness to PH return to Homelessness ( recidivism)
Number of persons Homeless
Employment and income growth for homeless persons is COC funded programs
Number of persons who become homeless for the first time.
Homeless prevention and hosing placement of persons defined by category 3 of the HUD homeless definition in COC funded projects
Successful Placement from Street Our teach and successful placement in or retention of PH.

9. Who Contributes? Emergency shelters Transitional Housing
Permanent Supported Housing ( DX required)
Street Out Reach
Safe Havens
Permanent Housing
Permanent Housing with Services
PH - Rapid Rehousing

10. What impacts Systems Performance?
Ensuring all bed are covered and reported
Ensuring the project type is accurate for the info being reported
Who is counted
Reporting period
Client universe
Data Quality
Timely
Accurate
Complete
Identifying and addressing conflicting data.

11. How might system performance effect projects?
COC’s and HUD may change benchmarks
HUD and COC may change priorities
Funding for some types of projects might be dependent on the larger performance of the system vs just their project performance.
Poor performing projects will impact the system overall
Funding may be determined by system and or project performance.

12. Resources HUD system performance measures page on HUD exchange
Includes introductory guides and webinars
McKinney-Vento Act.
Hearth Act
ESG Interim rule
COC interim rule