1. Welcome to MT 140 Unit 5 - Leading
Cynthia Cherry

2. Unit 5 Key Concepts
Leading is one of the four primary functions of management
Effective leaders are talented in combining strategy and interpersonal skills to formulate plans and implement strategies that create positive results.
There are key similarities and differences between leading and managing.
Managers can employ practical, effective techniques for increasing people’s effort and performance.

3. What is leadership?
Who do you think of when you think of good leaders?

4. What is leadership?
A leader is one who influences others to attain goals.
Management, Bateman/Snell
A person who rules or guides or inspires others
Princeton.edu
“One does not “manage” people.
The task is to lead people.
And the goal is to make productive the specific strengths and knowledge of each individual.”
Peter Drucker, The Essential Drucker

5. What Do You Want From Your Leaders?

6. We want… A vision for the organization
Support for personal development
Clearing obstacles to high-level performance
Respectful, fair, and ethical treatment
Helping to grow and become better contributors
So if this is what we want from our leaders, how do we become better leaders? What traits do we need to possess so we can become leaders?

7. What traits should leaders possess?

8. Leadership Traits Drive Motivation Integrity Self-confident
Knowledgeable

9. Motivation
Forces that energize, direct, and sustain a person’s efforts
Achieve performance goals
What motivates you?
What motivates your employees?
In the Essential Drucker, Peter Drucker states that we need to treat employees like volunteers. When we look at employees as volunteers we realize that volunteers need a challenge. They need to know the organization’s mission and to believe in it. They need continual training and they need to see results. Remember that these are paid employees but they could go to a different organization. So you need to satisfy their desire to do well.
He goes on to say when motivating we must think of our jobs as marketing managers. We don’t begin with the question What do we want? We look at “What does the other party want?” What are its values?”

10. Leading and Managing

11. Leading and Managing Leading Setting the direction for the firm
Inspiring people to attain the vision
Keep people focused on moving the organization toward its ideal future, motivating people to overcome any obstacles
Managing
Deal with ongoing day-to-day complexities
Requires planning and budgeting routines
Requires structuring the organization, staffing it with capable people, and monitoring activities

12. Leadership
Supervisory Leadership: provides guidance, support and corrective feedback for day-to-day activities
Strategic Leadership: gives purpose and meaning to organizations by anticipating and envisioning a viable future for the organization and working with others to initiate changes that create such a future

13. Five Sources of Power Legitimate power Reward power Coercive power
Referent power
Expert power

14. Developing Leadership Skills
Assessment – development needs
Challenge – stretch out of comfort zone
Support – training and feedback
“To lead tomorrow, learn today.”
John C. Maxwell, Leadership 101
How many of you feel you don’t have the opportunity to work on your leadership skills?
Take risks and don’t be afraid of making mistakes.
Look for places to practice your skills.
Use the positive role models in your organization.
Seek out formal courses and education (like you are!)
Need to conduct a leadership assessment, find out your strengths, leadership effectiveness
Want to challenge yourself. Work outside of your comfort zone.
Look for support from your boss and co-workers.

15. Are you a good follower?
“Executives are given subordinates; they have to earn followers.”
Management, Bateman/Snell
Remember that even as a leader you will still be a follower, unless you are the top boss. Being good at following also helps you become a good leader. How?
Good followers learn to think on their own while still following the mission of the organization.
Good followers are enthusiastic and committed to the organization.
Good followers focus on mastering skills that are useful for the organization.
So you can see how becoming a good follower would also develop you as a leader

16. Colin Powell, The Powell Principles
“A good leader surrounds himself with people who complement his skills. Only an honest and fair assessment of your abilities will allow this to happen.”
Colin Powell, The Powell Principles
“The leader sets an example. The other people in the organization take their cue from the leader-not from what the leader says, but from what the leader does.”
Leadership is the art of getting someone else to do something you want done because he wants to do it.
Dwight D. Eisenhower
A few thoughts on leadership.
Here are a couple of quotes that I wanted to share. If you aren’t familiar with Gen Colin Powell, he retired from the military as the senior commander of the armed forces. He later became the Secretary of State under George Bush.

17. Charismatic vs. Transformational Leaders
Your readings discuss charismatic versus transformational leaders.
Let’s start by describing each type.
What is a charismatic leader?
What is a transformational leader?

18. Charismatic Leaders A Charismatic Leader Inspires followers
Is dominant, self confident
Is convinced of the morality of his/her beliefs
Arouses a sense of excitement and adventure
Usually an eloquent speaker
Can you think of individuals who, in your opinion, fit this description of a charismatic leader?

19. Transformational Leaders
A transformational leader:
motivates (moves) people beyond excitement, beyond their personal interest, to act for the good of the group.
not only generates excitement, but also revitalize organizations.
gives followers individualized attention.
is intellectually stimulating.
helps organizations and individuals explore Strengths, Weaknesses, Opportunities and Threats (SWOT)
ultimately motivates people into action

20. Charismatic vs. Transformational
Is it possible for one person to be both a transformational and charismatic leader?
Which type of leader are you or do you envision yourself becoming?

22. Assignments
Discussion Board Assignment: Dalman and Lei have decided to meet a venture capital group in New York to discuss the possibility of internal expansion of Sandwich Blitz, Inc., and to find out if acceptable financing can be arranged. Dalman has always been the one who could voice the Sandwich Blitz vision. He has usually been the visible “voice” for the company while Lei has usually worked behind the scenes to handle financial matters. They are both worried in this situation. Dalman is afraid that he lacks the financial background to satisfy these financiers. Lei is afraid that she might not have the marketing skills needed to convince this group of the unique capabilities of Sandwich Blitz.
Refer to your unit readings, about leading and managing. In your judgment, what is Sandwich Blitz more in need of in this situation: a manager or a leader? What is the difference between the two? How would you resolve this dilemma if you were Dalman or Lei?

23. Exam
Business is going relatively well at Sandwich Blitz, Inc. However, Dalman and Lei have noticed that an increasing number of employees and store managers are arriving late to work. They are wondering what they should do.
Referring to the readings section on Power and Leadership, respond to the quiz questions related to the scenario.
You will be able to enter the quiz only once. There is a 2-hour time limit.

24. Quiz
Don’t forget that you can take the Quiz as often as you need to prior to the Tuesday midnight deadline until you get the score that you desire.

25. Thank You for Attending!
This concludes our seminar for Unit 5. I appreciate your taking the time out to join me and to invest in the concepts about leadership and leading.