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Governmental Procurement and the Fraud that Accompanies It

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1 Governmental Procurement and the Fraud that Accompanies It
Gregory F. Vokoun, MBA, CPA/CFF, CIA/CRMA, CFE, CGFM, CGAP, CGMA Statewide Geriatric Accountant (Professional Practice Administrator) General Accounting Office Arizona Department of Administration If the agenda and the film clip haven’t been sufficient evidence, this title slide settles the matter: this presentation is about Governmental Procurement If you’re a contractor or vendor you should probably leave now—though you might want to sit through the session and call your lobbyist after the presentation.

2 Standard “In planning the audit, auditors should consider risks due to fraud that could significantly affect their audit objectives and the results of their audit.” Yellow Book, Chapter 7 And now…a word from our sponsor. Procurement Fraud

3 Learning Objectives Gain familiarity with procurement process
Gain familiarity with fraud vulnerabilities in the procurement process Gain familiarity with fraud considerations in the procurement process Earn an hour of CPE Procurement Fraud

4 Procurement’s Centrality to Governmental Operations
Supplies Equipment Buildings School lunches Health insurance Heavy equipment Maintenance Transportation Roads Sewers Weapons Professional fees Street lights Communication After school care Printing Etc. Why talk about procurement fraud? Procurement plays a central role critical to all governmental operations. Procurement Fraud

5 Intentional deception
Fraud Intentional deception perpetrated to secure unlawful gain Black's Law Dictionary: "All multifarious means which human ingenuity can devise, and which are resorted to by one individual to get an advantage over another by false suggestions or suppression of the truth. It includes all surprise, trick, cunning, or dissembling, and any unfair way, which another is cheated." deceit, trickery, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage a fraud is an intentional deception made for personal gain A deception deliberately practiced in order to secure unfair or unlawful gain. Procurement Fraud

6 Fraud Triangle Procurement Fraud

7 Procurement’s Vulnerability
Because it is so central to operations, Procurement is involved in one way or another in the expenditure of a significant portion of a governmental entity’s funds. Because it is involved in the expenditure of funds, Procurement is the target of fraudulent endeavors. In other words, PROCUREMENT offers a great deal of OPPORTUNITY for FRAUD. Procurement Fraud

8 Fraud Circle Money? People? Fraud! Procurement Fraud

9 Procurement Fraud Perpetrators
Government employees or management Procurement personnel Purchasing personnel Receiving personnel Payment personnel Program personnel Contract administration personnel Accounting personnel Management personnel Audit personnel Etc. Contractor employees or management All God’s Children Procurement Fraud

10 Faith-based Contracting
“A procurement process whereby the government essentially hopes and prays that the contractor does not rip them off too badly.” Bruce Causseaux, USGAO Procurement Fraud

11 The Procurement Process The Essential Phases
Identify Need Establish Specifications Solicit & Evaluate Bids & Proposals Draft & Negotiate & Award Contract Monitor Performance There’s a lot more to procurement—Invitations for Bid vs. Requests for Proposals—Sole Source, Impractical to Compete—Small Business or Minority Owned Set Asides—Etc. Also, a bit of overlap and different sequences (e.g., part of the contract is drafted in the Ts&Cs and the RFP---part of it at the time of award---part of it as part of contract modifications that may occur. PERFORMANCE: Anything that happens after the contract is let: administration, billing, payment, construction, delivery, stocking, service, etc., etc., etc. Procurement Fraud

12 Organization and Terminology
By Phase Vulnerabilities Susceptibilities to attack Considerations Things kept in mind in making decisions or evaluating facts By phase—as good a way as any to organize this presentation—even better, a way to contextualize the elements of this presentation I talk about vulnerabilities and considerations rather than control weaknesses and audit procedures. Why? Because I want to emphasize the thought processes rather than mechanical procedures. Think about this for a moment— ACFE Report to the Nation and sources of fraud discovery: Tipsters, whistleblowers, stool pigeons, etc. Accident Alignment of the planets Coded messages from outer space (Jody Foster decoding the instructions for building the perfect audit program) Internal controls A couple of other things Finally auditors We are specially edjumakated, we have lots of letters after our names, but Climate Change and the Melting of the Polar Ice Caps is responsible for uncovering more fraud than we are. Why? We focus, at times, more on procedures, on audit programs, on ACL, on saying Benford’s Law, than we do on thinking about the audit, than thinking about fraud, than thinking about how a fraudster thinks about fraud. So, rather than using procedural terms, I want to use cerebral terms. Procurement Fraud

13 Founding Father’s Observation
“There is no kind of dishonesty into which otherwise good people more easily and frequently fall than that of defrauding the government.” Benjamin Franklin, Publisher and Inventor Procurement Fraud

14 Identify Need Vulnerabilities Considerations Procurement Fraud

15 Identify Need Vulnerabilities
Unneeded goods or services Excess goods or services Unmerited urgency Procurement Fraud

16 Identify Need Considerations
Why was this particular good or service purchased? Why was so much of a particular good purchased? Why is so much of this service needed? What does it do? Why does it cost so much? Was this really an emergency procurement? Is this really the only provider of a particular good or service? Procurement Fraud

17 Something to Think About
“There’s something civil servants have that the private sector doesn’t and that is the duty of loyalty to the greater good—the duty of loyalty to the collective best interest of all rather than the interest of a few. Companies have duties of loyalty to their shareholders, not to the country.” David Walker, former Comptroller General of the USA Procurement Fraud

18 Establish Specifications
Vulnerabilities Considerations Procurement Fraud

19 Establish Specifications Vulnerabilities
Unnecessarily restrictive specifications Vague / incomplete / defective specifications Unwarranted feature creep Specifications that don’t add value Inappropriate or missing performance / quality standards Excessive limitations Procurement Fraud

20 Establish Specifications Considerations
Contractor involved in writing specifications Specifications designed to fit but one contractor Contractor provided with advance information Requirement splitting Procurement Fraud

21 What a Surprise! “To us contractors, money is always a good thing.”
An executive of a Federal contractor A fellow with Sikorsky Helicopter. Procurement Fraud

22 Solicit & Evaluate Bids & Proposals
Vulnerabilities Considerations Procurement Fraud

23 Solicit & Evaluate Bids & Proposals Vulnerabilities
Bid rigging Contract unbalancing Bid rotation and sporadic bidding Kickbacks / “pay-to-play” schemes Token / complimentary / shadow bids Market allocation Procurement Fraud

24 Solicit & Evaluate Bids & Proposals Vulnerabilities (Continued)
Change order schemes S-/ W-/ M-/ L-/ D-/ BE misrepresentation Small Women Minority Local Disadvantaged Business Entities Procurement Fraud

25 Solicit & Evaluate Bids & Proposals Considerations
Falsification / misrepresentation of credentials / certifications / experience / financial performance / successes Excessive / repetitive use of one contractor in a competitive field Inadequate publication of solicitation Fraternization with contractors Recommendations / endorsements Procurement Fraud

26 Solicit & Evaluate Bids & Proposals Considerations (Continued)
Turns taken in submitting low bids Pattern in awards to vendors Winning contractor uses losers as subcontractors Competitors refrain from bidding Competitors submit unreasonably high bids Procurement Fraud

27 Solicit & Evaluate Bids & Proposals Considerations (Continued)
Eminently qualified contractors uncharacteristically refrain from bidding on contracts: aspects of project; certain locations; entire contracts Most competitors submit excessively high bids so the contract goes to the competitor with the merely somewhat high bid Procurement Fraud

28 Solicit & Evaluate Bids & Proposals Considerations (Continued)
False, out-of-date, misleading data used to support proposal S-/ W-/ M-/ L-/ D-/ BE certifications Bid patterns: too close, too high, round numbers, identical margins or percentages (either winners or losers) Procurement Fraud

29 Solicit & Evaluate Bids & Proposals Considerations (Continued)
Different contractors making identical errors in bids Different / losing contractors with same bids / identical line items Bid prices drop when new bidder enters market Similarities between multiple bidders: same addresses, phones, people Procurement Fraud

30 Solicit & Evaluate Bids & Proposals Considerations (Continued)
Persistent and unjustified high prices from all bidders compared in local market compared to other markets Joint venture bids by firms that usually bid independently Procurement Fraud

31 Solicit & Evaluate Bids & Proposals Considerations (Continued)
Storefronting between natural rivals Losers’ bids deemed non-responsive / non-compliant / incomplete Procurement Fraud

32 The Buck Stops Here “I have never yet found a contractor, who if not watched, would not leave the government holding the bag.” Harry S. Truman, former US President Procurement Fraud

33 Draft & Negotiate & Award Contract
Vulnerabilities Considerations Procurement Fraud

34 Draft & Negotiate & Award Contract Vulnerabilities
Disclosure of confidential information resulting in a competitive advantage Poorly documented source selection Failure to comply with procurement process Bias or favoritism during evaluation process or contract award Procurement Fraud

35 Draft & Negotiate & Award Contract Vulnerabilities (Continued)
Misrepresentation of firm’s capabilities / qualifications Awards to firms which are incapable or unqualified False vendors Undisclosed employee ownership or financial interest in vendor Procurement Fraud

36 Draft & Negotiate & Award Contract Considerations
Information possessed by one contractor but not by others Poorly written or poorly followed policies governing source selection Awards to contractors with poor histories of past performance Socialization Procurement Fraud

37 Draft & Negotiate & Award Contract Considerations (Continued)
Failure to disclose required information Disqualification of a qualified offeror without adequate or adequately documented justification Procurement Fraud

38 Draft & Negotiate & Award Contract Considerations (Continued)
Contractor gift(s) to employee(s) Post-award employment Unusual or unnecessary middlemen or brokers Unwarranted favoritism of a given contractor Matching addresses, etc., between contractors, contractors and employees, etc. Procurement Fraud

39 A Pie Chart The requisite graphic Procurement Fraud

40 Monitor Performance Vulnerabilities Considerations Procurement Fraud

41 Monitor Performance Vulnerabilities
False claims False pricing data False time records Progress payment fraud Product substitution Ghost employees What is performance? Anything that comes after the contract is let. That means delivery, construction, administration, billing, payment, etc., etc. Procurement Fraud

42 Monitor Performance Vulnerabilities
Contract swapping Undisclosed employee ownership or financial interest in contractor or subcontractors Procurement Fraud

43 Monitor Performance Considerations
Inadequate / undeservedly favorable evaluation of contractor’s performance Altered inspection reports Missing / altered serial numbers / model numbers / labels Requests for payments inconsistent with prior cost data Procurement Fraud

44 Monitor Performance Considerations (Continued)
Frequent invoice / voucher errors Poor cost documentation Counterfeit labeling Claims for unallowable costs Little physical progress on contract though significant costs have been billed Procurement Fraud

45 Monitor Performance Considerations (Continued)
Material mischarging: price Material mischarging: quantity Material mischarging: quality Labor mischarging: time Labor mischarging: rate Systemic mischarging: extension Procurement Fraud

46 Monitor Performance Considerations (Continued)
Double counting costs as both direct and indirect Professional fees: large sums charged for “services rendered” with few details Significant number of field failures Unauthorized changes Altered / missing / late test reports Procurement Fraud

47 Monitor Performance Considerations (Continued)
Unexpected / premature part failures Restricted access to storage / production facilities Restricted access to records Delayed access to records No segregation between contracting, purchasing, receiving, storing, issuing, inspection, etc. Procurement Fraud

48 Monitor Performance Considerations (Continued)
Continued acceptance of high priced goods or services Continued acceptance of substandard goods or services Failure to file financial disclosure forms Change in employee lifestyle Employee declines promotions Procurement Fraud

49 Monitor Performance Considerations (Continued)
Socialization between employee and contractor / vendor Vendor / contractor and employee address / phone match Post office boxes Change orders: numerous / costly Contractor inability to perform Procurement Fraud

50 Monitor Performance Considerations (Continued)
Payments made that are unsupported by invoices Multiple purchases under bid limits Misdirection Protests Failure to take advantage of existing contracts Procurement Fraud

51 Monitor Performance Considerations (Continued)
Off-contract purchases Emergency procurements Sole source procurements Impractical to compete procurements Latent defects Double billing Improper indirect cost pool components Small/Women/Minority/Local/Disadvantaged Procurement Fraud

52 Monitor Performance Considerations (Continued)
Altered, missing documents Irregularities between standard stationary and other document logos Unusually high volume purchased from one vendor Vendor resists inspection Expect originals but get photocopies Procurement Fraud

53 Monitor Performance Considerations (Continued)
High rate of rejections Required certifications not signed Vendor, not buyer, selects samples for testing No warranties provided Gratuities Failure to claim discounts Procurement Fraud

54 Monitor Performance Considerations (Continued)
Labor Match between budget & actual too good Alteration to timecards Timecards filled out by management Inconsistencies between timecards & bills Job misclassification Reallocation of charges Procurement Fraud

55 Monitor Performance Considerations (Continued)
S-/ W-/ M-/ L-/ D-/ BEs Employees shuttle back and forth between BEs Payments to be made to other than BE BE owner not involved after award Interlocking ownership between BE and non-BE BE always uses same non-BE as subcontractor BE owner without appropriate background Small/Women/Minority/Local/Disadvantaged Procurement Fraud

56 Universal Elements / Causes
Bribery Kickbacks Conflict of Interest MONEY MAKES THE WORLD GO AROUND Procurement Fraud

57 Universal Indicators of Fraud
Unaccountably lavish lifestyles Excessive socialization between employees and contractors Favoritism Post-service employment Avoidance of standard procedures / audit / oversight Procurement Fraud

58 Universal Indicators of Fraud (Continued)
Unwarranted praise Excessive urgency Avoidance of oversight Employees shifting between contractors Repetitive use of subcontractors Interlocking ownership or management Procurement Fraud

59 Universal Enablers Apathy / Disinterest
Lack of Knowledge / Understanding Sergeant Schultzing Procurement Fraud

60 Universal Remedies Knowledge and Understanding Vigilance
Predictable Punishment Ethics Procurement Fraud

61 Procurement Fraud Who Benefits?
“One of the side benefits of the contracting officers being so overwhelmed was that the existing contracts were extended rather than put up for new competitive bidding.” A Federal Contractor Procurement Fraud

62 Procurement Fraud Who Pays?
“Ultimately, corruption schemes cause governments to overpay for services (since the lowest bidder would likely have been selected had corruption not taken place), thus benefiting the perpetrator at the expense of taxpayers.” Procurement Fraud

63 It Can’t Happen Here Procurement Fraud
A bit dated, but some things never really change. IT CAN’T HAPPEN HERE by Sinclair Lewis Procurement Fraud


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