Understanding a Credit Card

Understanding a Credit Card
“Take Charge of Your Finances” Advanced Level

What is Credit? Credit- when goods, services or money is received in exchange for a promise to pay a definite sum of money at a future date Credit is derived from the Latin word “credo” meaning “I believe” Why would a person want to use credit?

Obtaining Credit Lender determines whether to grant the borrower credit based on perceived creditworthiness Borrower requests to receive credit from a lender Borrower is in need of credit Lender- person or organization who has the resources to provide the borrower money Creditworthiness- an individual’s ability and willingness to pay the money back Borrower- person or organization that is receiving the money Why would a lender assess a borrower’s creditworthiness before granting credit?

Paying Back Credit Borrower is usually expected to pay interest in addition to the money borrowed If approved, the borrower will receive money from the lender Borrower pays money back Interest - the price of money Why would a lender charge a borrower interest?

Different Forms of Credit
How are these forms of credit different? VS. Closed-end Credit Open-end Credit

Closed-end vs. Open-end Credit
Closed-end credit Open-end (revolving) credit Definition Purpose of loan (what is purchased) Credit extended in advance A one-time loan May be used for a variety of purposes Specified in application

Closed-end vs. Open-end Credit
Closed-end credit Open-end credit Payments Loan Amount Examples Varies- can be paid in one payment or a series of equal or unequal payments Specified number of equal payments Agreed upon during the application process May be increased Mortgage, automobile, education loans Credit cards

What types of lending do financial institutions provide?
Close-ended Credit Mortgage 15 YR OR 30 YR Home Equity Loan Car Loan 3, 5 & 6 YR Student Loan Service Credit Cell, cable, internet Utilities Open Credit Line of Credit: a pre-established amount that can be borrowed on demand with no collateral from your bank. Bank Credit Card Visa, MasterCard, Discover Retail Credit Card Macy’s, American Eagle, Best Buy

What is a Credit Card? Buy Now, Pay Later Pre-approved credit which can be used for the purchase of goods and services now and payment of them later May continue to borrow as long as the credit limit (maximum dollar amount loaned) is not exceeded Credit limit varies based upon the cardholder’s perceived creditworthiness

Annual Percentage Rate (APR)
Credit Card Interest Interest is charged each month the balance is not paid in full Rate at which interest is charged is referred to as: Annual Percentage Rate (APR) The cost of credit expressed as a yearly interest rate

Minimum Payments Required to make at least a minimum payment each month Usually only a small percentage (2.5-5%) of the total balance due

~ Total amount of interest paid
Minimum Payments To prepare for her first semester of college, Miranda purchased a new computer for $1000 and textbooks for $500, spending a total of $1500 on her credit card charging 15% APR. How much would Miranda pay in interest if she makes the minimum payment? Payment Made ~ Time to pay off card ~ Total amount of interest paid ~ Total amount paid Full Payment Partial Payment Minimum Payment $1500 1 month $0 $1500 $135 1 year $125 $1625 $30 11 years $1413 $2913

Advantages & Disadvantages to Using Credit
Convenient payment tool Useful for emergencies Often required to hold a reservation Able to purchase “big ticket” items and spread out payments Protection against fraud Opportunity to establish a positive credit history Online shopping is safer than using a debit card Possibility of receiving bonuses Interest can be costly when a balance is revolved Additional penalty fees may apply Tempting to overspend Risk of identity theft Responsible for lost/stolen cards Applying for multiple accounts in a short period of time can lower your credit score

What is a Debit Card? Plastic card which looks like a credit card but is electronically connected to the cardholder’s bank account Money is immediately withdrawn from the cardholders checking account What is the difference between a credit card, a debit card, cash & check?

Payment Options Debit Cards are provided by a bank that allows a point-of-sale transaction to be deducted electronically from account. Credit Cards are issued by a lender to be used to buy products or services to be paid back to lender at a later time. Cash refers to money in the physical form of currency, such as bank notes and coins. Check refers to a printed form directing a bank to withdraw money from an account and pay it to another account.

Creditworthiness Credit card approval depends on borrower’s perceived creditworthiness How a person uses a credit card affects their creditworthiness Creditworthiness is determined by a credit report and/or credit score

Creditworthiness The five C’s of credit determine your creditworthiness to a lender Character- responsible behavior toward repayment Capacity- ability to pay based on income Capital - property you possess that is worth more than your debt Conditions-will economic conditions affect your ability to repay Collateral -property pledged to assure repayment of a loan

Credit Bureau Experian, Equifax, and Trans Union
Credit Bureaus gather, store and sell credit information to business subscribers that appear on one’s credit report Experian, Equifax, and Trans Union Store credit history – complete record of borrowing and repayment performance Issue’s credit reports about consumer’s credit history to their business subscribers upon request Collect information about everyone’s credit from these subscribers

Sample Credit Report Updated continuously
Information stays on record for 7 years, 10 years for bankruptcy Includes: Summary information Public Record information(lawsuits, judgments, divorce, marriage) Credit information Account detail Requests for credit history Personal Information

Credit scores range from 850-300
Credit History Credit Report A record of a consumer’s credit history that includes information about credit card use as well as the use of other types of credit Credit Score A number that summarizes an individual’s credit record and history; a numeric “grade” of a consumer’s financial reliability Credit scores range from

Positive Credit Use Proper credit card use Earn a high credit score
Helps develop positive credit history and credit report Proper credit card use Earn a high credit score A high credit score gives the opportunity to have lower interest rates on loans, the privilege to use different forms of credit, and an easier approval process for future credit

Positive Credit Use Examples of positive credit card behaviors:
Paying credit card balances in full every month Paying credit bills on time Applying for only credit cards that are needed Keeping track of all charges by keeping receipts and using a check register Checking the monthly credit card statement for errors

Negative Credit Use Improper credit card use Lower credit score
Develops negative credit history and credit report Improper credit card use Lower credit score Consumers with low credit scores have difficulty getting loans, difficulty renting apartments, pay higher interest rates, pay higher insurance rates, and have difficulty obtaining a job

Negative Credit Use Examples of negative credit card behaviors:
Making late credit card payments Paying only the minimum payment Exceeding the card’s credit limit (usually triggers a penalty fee) Charging items that can’t be paid off immediately Owning too many credit cards

NO Credit If an individual has not used credit, they will not have any information in their credit report Not having a credit report can cause an individual to be denied credit

Here’s the Situation Three of us are in the market for a new car. After shopping around we’ve all found the perfect one! The window sticker says $15,000 and we don’t have that kind of money. We will have to take out a loan. First thing the lender does is check our credit scores…

Let’s Compare Car Loan Name FICO score Interest rate Mo. payment
Print 3 slides with loan info from FICO score and loans PPT. Hand out cards and have students read aloud. Fill in table as you go.

Knowing your Limits When do you know your borrowing is too much?
Cannot make minimum payments on credit cards car payments(car repossessed) mortgage(foreclosure) 20/10 Rule Total borrowing should not exceed 20% of your yearly take-home pay, and monthly payments should not exceed 10% of your monthly take home pay. (Take-home= after taxes are deducted)

Coping with Debt Self-Help-develop and use a budget
Try Debt Relief Services Service will reduce, re-finance, re-organize, re-schedule or cancel debt for a fee Use Caution When Shopping for Debt Relief Services Debt Consolidation replaces several smaller loans with one large loan. Bankruptcy

Bankruptcy May offer a fresh start, allowed to keep some assets, on credit record for ten years Voluntary or involuntary Chapter 7- wipes out most debt in exchange for giving up most assets(except those deemed necessary for survival) Chapter 13- Allowed to keep property in exchange for use of their income to pay a portion of their debts over 3-5 years Herrfeldt, Bill. "Bankruptcy Laws in Missouri." EHow. Demand Media, 25 June Web. 13 Mar <

Causes of Bankruptcy Business Failure Emotional Spending
Failure to Budget and Plan Catastrophic Injury or Illness

On credit report for 10 years In chapter 7, not all debt is forgiven
Disadvantages On credit report for 10 years In chapter 7, not all debt is forgiven Back taxes Child support & alimony Student loans Many properties must be liquidated Advantages Debts are erased Exempted assets are retained Certain incomes are unaffected The cost is small

Credit Card Offers Called the Schumer Box
Credit card issuers are required to disclose the terms and fees of credit cards in an easy to read box format Called the Schumer Box Must direct to the Federal Reserve website ( to obtain more information about credit cards

Annual Percentage Rate (APR) for Purchases
Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill Credit cards may charge many different types of interest rates Annual Percentage Rate (APR) for Purchases Interest rate paid for purchases Multiple interest rates may be listed - final interest rate may depend on creditworthiness of applicant

Fixed vs. Variable-rate APR Interest Rates and Interest Charges
Fixed-rate APR- cannot change during the period of time outlined in a credit card agreement Variable-rate APR- may change depending on other factors (such as economic conditions) Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill What is the APR for Purchases for this credit card offer? 14.99% Is this a variable-rate APR or a fixed-rate APR? Variable-rate APR

Interest Rates and Interest Charges
Introductory Rate Introductory rate- APR that may be charged after a credit card is opened Will have a different APR (usually higher) after the introductory period ends Not all credit cards have an introductory rate Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill What is the introductory rate for this credit card offer? The introductory rate depends on the creditworthiness of the applicant, but it will be 12.99%, 13.99%, or 14.99%

APR for Balance Transfers & Cash Advances
Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill APR for Balance Transfers & Cash Advances Balance transfer - act of transferring debt from one credit card to another Cash advance includes withdrawing cash from an ATM using a credit card Balance transfer and cash advance fees may also apply (even if the APR is 0%)

Penalty APR and When it Applies Discloses the penalty APR and the penalty terms that trigger it to take effect Penalty APR - interest rate charged on new transactions if the penalty terms in the contract are triggered Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill What is the Penalty APR for this credit card offer? 28.99%

Interest Rates and Interest Charges Minimum Interest Charge
Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill How To Avoid Paying Interest on Purchases Explains how you can avoid interest charges by paying credit card bills in full every month Minimum Interest Charge Typically range from $0.50 to $2 per month

Interest Rates and Interest Charges Set-up and Maintenance Fees
Credit cards may charge many different types of fees Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill Set-up and Maintenance Fees Any set-up and maintenance fees for the card Annual fee- a yearly fee that may be charged for having a credit card What is the annual fee for this credit card? $20

Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill Transaction Fees Discloses any transaction fees for the card Balance transfer fees Cash advance fees May be charged in addition to APR

Penalty Fees Discloses the penalty fees for the card (in addition to Penalty APR) Late-payment- charged when a cardholder does not make the minimum monthly payment by the due date Over-the-limit-charged if the account balance goes over the set credit limit Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill

How we calculate your balance
Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill How we calculate your balance Credit card companies can use one of several methods to calculate the outstanding balance on a credit card What method is used to calculate the balance on this card? Average daily balance (including new purchases)

Loss of Introductory APR
If the card has an introductory rate, this area will list how the lower introductory rate can be lost Interest Rates and Interest Charges Annual Percentage Rate (APR) for Purchases 12.99%, 13.99% or 14.99%, introductory APR for one year, based on your creditworthiness. After that, your APR will be 14.99%. This is a variable-rate APR that will vary with the market based on the Prime Rate. APR for Balance Transfers 15.99% This APR will vary with the market based on the Prime Rate APR for Cash Advances 21.99% Penalty APR and When it Applies 28.99% This APR may be applied to your account if you: Make a late payment; Go over your credit limit; Make a payment that is returned; or Do any of the above on another account that you have with us. How long will the Penalty APR apply? If your APR’s are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due. How to Avoid Paying Interest on Purchases Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50. For Credit Card Tips from the Federal Reserve Board To learn more about factors to consider when applying for or using a credit card, visit the website of the Federal Reserve Board at Fees Set-up and Maintenance Fees NOTICE: Some of these set-up and maintenance fees will be assessed before you begin using your card and will reduce the amount of credit you initially have available. For example, if you are assigned the minimum credit limit of $250, initial available credit will be only about $209. Annual Fee: $20 Account Set-up Fee: $20 (one-time fee) Participation Fee: $12 annually ($1 per month) Additional Card Fee: $5 annually (if applicable) Transaction Fees Balance Transfer: Either $5 or 3% of the amount of each transfer, whichever is greater (maximum fee: $100) Cash Advance: Either $5 or 3% of the amount of each cash advance, whichever is greater Foreign Transaction: 2% of each transaction in U.S. dollars Penalty Fees Late Payment: $29 if balance is less than or equal to $1000 OR $35 if balance is more than $1000 Over-the-limit: $29 Returned Payment: $35 * How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases).” * Loss of Introductory APR- We may end your introductory APR and apply the Penalty APR if you become more than 60 days late in paying your bill How can the introductory APR be lost on this card? If the cardholder is more than 60 days late in paying the bill What APR will the cardholder be charged if the introductory rate is lost? The Penalty APR of 28.99%

Credit Card Chaos Activity Directions:
Two credit card terms will be provided Identify which term is true on your credit card offer Move to the correct side of the room indicated by the arrow on the slide

Fixed-rate APR for Purchases Variable-rate APR for Purchases
Credit Card Chaos Does your credit card offer have a: Fixed-rate APR for Purchases Variable-rate APR for Purchases OR

OR Credit Card Chaos Does your credit card offer have a:
APR for Purchases greater than or equal to 15% APR for Purchases less than 15% OR

Does your credit card offer have an Introductory Rate?
Credit Card Chaos Does your credit card offer have an Introductory Rate? No Introductory Rate Introductory Rate OR

Minimum Interest Charge No Minimum Interest Charge
Credit Card Chaos Does your credit card offer have a Minimum Interest Charge? Minimum Interest Charge No Minimum Interest Charge OR

Does your credit card offer have an Annual Fee?
Credit Card Chaos Does your credit card offer have an Annual Fee? Annual Fee No Annual Fee OR

Does your credit card offer have a Late Payment Fee?
Credit Card Chaos Does your credit card offer have a Late Payment Fee? Late Payment Fee No Late Payment Fee OR

No Balance Transfer Fee
Credit Card Chaos Does your credit card offer have a Balance Transfer Fee? Balance Transfer Fee No Balance Transfer Fee OR

Credit Card Benefits Make sure to know all terms and conditions
Cash Rebates Warranties for items purchased Frequent Flyer Miles Travel accident insurance Other benefits? Make sure to know all terms and conditions May charge fees or higher interest rates

How do I obtain a credit card?
Comparison shop for a credit card Compare credit card offers and determine which card to apply for Complete a credit application A form requesting information about a person’s ability to repay Lenders conduct a credit investigation A comparison of information on credit application to information on a credit report Approval? Applicant may or may not be approved (depends on creditworthiness) Credit card companies send pre-approved credit card applications in the mail when the individual has passed their initial credit check

What is a Credit Card Statement?
Outline important information about the card 2009 CARD Act required credit card companies to include specific information about a card account in the statement Andrew’s Credit Card Statement Please help Andrew interpret his credit card statement.

Summary of Account Activity
Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 Summary of Account Activity Overview of credit card 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 8 How much did Andrew charge in new purchases during this credit card billing cycle? 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 10 $529.57

Minimum payment amount Date payment is due
Payment Information Total new balance Minimum payment amount Date payment is due Payment due dates must be consistent month to month Monthly statements must be sent at least 21 days before payment is due Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 8 What is Andrew’s minimum payment due for this billing cycle? 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 $53.00 10

Late Payment Warning Minimum Payment Warning
What will happen if a payment is late- usually additional fees and a higher interest rate Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 6 Minimum Payment Warning Estimate of how long it can take to pay off balance if only the minimum payment is made 5 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 8 How long will it take Andrew to pay off the balance of his credit card if he only pays the minimum payment? 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 10 10 years

Notice of Changes to Your Interest Rates
Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 Notice of Changes to Your Interest Rates If the Penalty APR is triggered, cardholder must be notified that their rates will be increasing 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 Has Andrew triggered the Penalty APR? 8 Yes, he will pay 28.99% on all transactions made after 4/9/12. 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 10

Important Changes to Your Account Terms
Must be notified of any significant changes at least 45 days before the changes take effect Any changes can only apply to new charges Account can be closed before the changes go into effect Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 8 Other than implementation of the Penalty APR, will there be any other changes to Andrew’s account terms? 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 Yes, his APR for Purchases is increasing to 16.99%. 10

Transactions Fees and Interest Charged
Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Transactions List of all transactions since the last statement Should be reviewed for errors Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… 3 1 4 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. Fees and Interest Charged Fees and interest charges must be listed separately 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 8 Did Andrew pay a late fee? 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Yes, he paid $35.00 for a late fee. Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 10

Year-to-Date Totals Interest Charge Calculation
Total amount paid in fees and interest charges for the current year Andrew’s Credit Card Statement Summary of Account Activity Previous Balance 535.07 Payments Purchases Balance Transfers Cash Advances Past Due Amount +0.00 Fees Charged +69.45 Interest Charged +10.89 New Balance $1,784.53 Credit Limit $2,000.00 Available credit $215.47 Statement closing date 3/22/2012 Days in billing cycle 30 2 Payment Information New Balance $ Minimum Payment Due $53.00 Payment Due Date 4/20/12 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a $35 fee and your APR’s may be increased up to the Penalty rate of 28.99% Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example… Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 3 1 4 If you make no additional charges using this card and each month you pay… You will pay off the balance shown on this statement in about… And you will end up paying an estimated total of… Only the minimum payment 10 years $3,284 $62 3 years $2,232 What is the total amount of interest Andrew has paid in the year 2012? 5 6 Notice of Changes to Your Interest Rates You have triggered the Penalty APR of 28.99%. This change will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, the Penalty APR will apply to these transactions. We may keep the APR at this level indefinitely. Transactions made before 4/9/12: Current rates will continue to apply to these transactions. If you become more than 60 days late on your account, the Penalty APR will apply to hose transactions as well. Important Changes to Your Account Terms The following is a summary of changes that are being made to your account terms. For more detailed information, please refer to the booklet enclosed with this statement. These changes will impact your account as follows: Transactions made on or after 4/9/12: As of 5/10/12, APR for Purchases will increase to 16.99%. Transactions made before 4/9/12: Current APRs will continue to apply to these transactions. $18.27 7 Transactions Reference Number Trans Date Post Date Description of Transaction or Credit Amount XXXX1 2/22 2/23 Store #1 $529.57 XXXX2 2/25 2/26 Payment $ XXXX3 Cash Advance $318.00 XXXX4 3/15 3/17 Balance Transfer $785.00 Fees XXXX5 Late Fee $35.00 XXXX6 2/27 Balance Transfer Fee $23.55 XXXX7 2/28 Cash Advance Fee $10.90 Total Fees for this Period $69.45 Interest Charged Interest Charge on Purchases $6.31 Interest Charge on Cash Advances $4.58 Total Interest for this Period $10.89 Interest Charge Calculation Summary of the different types of transactions 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 8 9 2012 Totals Year-to-Date Total fees charged in 2012 $90.14 Total interest charged in 2012 $18.27 Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 Why is it important to understand how to read a credit card statement? Interest Charge Calculation Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate Interest Charge Purchases 14.99% $512.14 $6.31 Cash Advances 21.99% $253.50 $4.58 Balance Transfers 0.00% $637.50 $0.00 10

Cardholder Protections & Rights
Truth in Lending Act Protects from unauthorized credit card charges If the actual credit card was used If only the card number was used Cardholder liability is limited to $50.00 Cardholder has no liability MUST write a letter within 60 days of the bill containing the error

2009 CARD Act Provides various protections for cardholders If you are under 21 Obtain a co-signer Show proof of sufficient income to make payments Must be 21 years or older to receive a credit card A co-signer is equally responsible for the loan

2009 CARD Act- protection from increasing interest rates Cannot increase rates for the first 12 months after an account is open unless: Card has a variable interest rate Cardholder is more than 60 days late in paying their bill Card has an introductory rate (the introductory rate must be in place for at least 6 months and then the rate can increase) Interest rates on existing balances generally can’t be raised unless a cardholder is 60 days or more past due

2009 CARD Act- protection from over-the-limit fees Cardholders have to “opt-in” to allowing transactions that take them over their credit limit If set-up and maintenance fees are charged before the card is used These non-penalty fees cannot exceed 25% of the initial credit limit For example, if a card has a credit limit of $1,000 the total fees for the first year (not including penalty fees) cannot exceed $250

Cardholder Protection & Rights
Fair Credit Billing Act Protects from broken, undelivered, unsatisfied purchases made with credit cards Allows the consumer to not pay for a product or service for which the consumer has a complaint Any amount of money above the $50.00 fee that consumers are responsible for will be issued back

Why should I be concerned about credit fraud and identity theft?
Credit Card Fraud Statistics Data Percent of Americans who have been victims of credit card fraud 1 in 10 Percent of Americans who have been victims of debit or ATM card fraud 7 % Median amount reported on credit card fraud $399 Percent of all financial fraud related to credit cards 40 % Percentage of Each Type of Credit Card Fraud Counterfeit Credit Cards 37 % Lost of Stolen 23 % No-Card Fraud (i.e. giving card information to a non-legit telemarketer) 10 % Stolen cards during mailing fraud Identity-Theft Fraud 4 % Initial Point of Contact for Fraud 48 % Internet Website 12 % Fraud Complaints by Age 20 – 29 19 % 30 – 39 22 % "Credit Card Fraud Statistics." Statistic Brain RSS. N.p., n.d. Web. 12 Mar <

Credit Card Safety Tips
Do not leave cards lying around, and report lost/stolen cards promptly Close unwanted accounts by writing and phone then cut up the card Sign card with a signature and “Please see I.D.” Do not give out account numbers unless making a purchase Shred all pre-approved credit card offers, applications, or solicitations Keep a list of all cards, account numbers, and phone lists separate from cards

Preventing Identity Theft
Wallets and Purses Only carry what is necessary- do NOT carry social security cards, passports, or birth certificates Do not hang purses from a chair in a public place Use purses that close securely

Credit and Debit Cards Close unwanted accounts in writing and by phone and cut up the card Memorize the PIN number and do not use easily accessible numbers (date of birth, address, etc.) Sign back of cards with signature &“Please see ID” Do not give out account numbers unless making a transaction that is initiated by the consumer rather than responding to telephone or solicitations Check statements regularly for any errors or signs of fraudulent use

Credit Card Offers Shred credit card offers and applications. *a cross-cut shredder is safest because it is more difficult to reassemble Cut up or shred pre-approved credit card offers that are not used “Opt-out” of pre-screened credit offers for five years at

Mail Shred all credit card offers, bills, statements, and anything else that contains personal information Deposit outgoing mail in secure post office collection boxes Contact the post office and request a vacation hold when unable to pick up mail Do not leave mail in an unsecured mailbox overnight or for a long period of time

Keep your username and password protected Use a password that is a combination of words, numbers, and symbols and cannot be easily found (do not use names, birthdays, addresses, etc.) Verify the source of an asking for personal information by calling the company to confirm the is from them

Telephone Verify the source of any phone call asking for personal information by calling the company to confirm the phone call is from them and not a potential identity thief using their name. Use the phone number listed on your account statement or in the telephone book.

Summary A credit card is pre-approved credit which can be used for the purchase of goods and services now and payment of them later To avoid paying interest on a credit card, pay the balance in full every month A credit card can have a positive or a negative impact on an individual’s credit history

Summary Credit card companies are required to disclose the terms and fees of a credit card in the Schumer’s box Credit card statements outline important information about a credit card and should be checked carefully for errors Consumers have many protections and rights in regards to credit card use

Understanding a Credit Card

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Understanding a Credit Card

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