1. Proposal of SERVICE & FARE CHANGES
Ver. 8/24/17
Proposal of SERVICE & FARE CHANGES
DATE
LOCATION

2. OVERVIEW OF THE PROPOSAL
Eliminate low ridership routes and services
Increase fixed route fares in Norwalk
Increase door-to-door fares in Norwalk
Enhance Norwalk Commuter Shuttles to / from the South Norwalk Railroad Station

3. WHEN WILL THE CHANGES GO INTO EFFECT?
On or after January 1, 2018

4. WHY ALL THE CHANGES?
There is a potential for The State of Connecticut to reduce funding to public transit, including Norwalk Transit District’s fixed route services.

5. WHY ALL THE CHANGES?
To serve as a responsible steward of tax- payer money and offer public transit services within a balanced operational budget.

6. FINANCIAL IMPACT
Service reductions reduce the cost of driver labor, mechanic labor, employee benefits, fuel, materials, supplies, and tires.

7. FINANCIAL IMPACT $330K less in annual spending through reductions
$165K savings will be realized this fiscal year if changes are in place by Jan 1.
$215K in added annual spending through enhancements

8. FARES

9. What WOULD Change About the CITY BUS Fare?
Fare increase of $0.25 per single ride
Effective

10. What WOULD REMAIN THE SAME?
Those 65 years or older, persons with a disability, or persons with a Medicare card are eligible for reduced fare.

11. 90 min ride - Senior/Disabled $0.85 $1.00 (+.15)
Cash Fare
Current
Proposed
90 min ride - Full Fare
$1.75
$2.00 (+.25)
90 min ride - Senior/Disabled
$0.85
$1.00 (+.15)

12. New Passes
Full Fare
Reduced Fare
90 Minute Pass
$ (+0.25) $
All Day Pass
$ (+0.50) $
7-Day Unlimited Pass
$ (+2.50) $
31-Day Unlimited Pass
$ (+7.50) $
Tokens
10 Pack Tokens
n/a
20 Pack Tokens
$ (+5.00)
40 Pack Tokens
$80.00 (+10.00)

13. What WOULD Change About DOOR to DOOR Fares?
Fare increases in Jan 2018 (already approved) and Jan 2019
Elimination of discount on ten-ride passes effective Jan 2019
NORWALK ADA and EFFECTIVE
DOOR-TO-DOOR JAN 1, 2018
CURRENT
APPROVED
PROPOSED
DIFFERENCE
Single Ride
$3.50
$3.50 (+0.00)
$4.00 (+.50)
+$0.50
Book of 10 – DISCOUNT OF 1 RIDE
$31.50
$35.00 (+4.50)
$36.00 (+5.50)
+$1.00
NORWALK ADA and EFFECTIVE
DOOR-TO-DOOR JAN 1, 2019
PROPOSED
DIFFERENCE
Single Ride
$4.00
+$0.00
Book of 10 – NO DISCOUNTS
$35.00
$40.00
+$4.00

14. When will the Fare Change Go into EFFECT?
As of Jan 1, 2018 all books of 10 passes will discounted one ride.
Recommend purchasing current passes on as-needed basis.
Passes will be non-refundable.

15. SERVICE CHANGES

16. COASTAL Link (Regional Service)
Change of service from 20 minute headways to 30 minute headways continuously all day
Schedules available for public review on the Norwalk Transit Website

17. WEEKDAY SERVICE

18. Route 8 Modifications Oct – may -. reduction
Route 8 Modifications Oct – may - *reduction* no service mon - sat route 11 is alternate June – sept - *modified* beach service Mon - sun

19. Route 9 – Reduction of service
MORNING SCHEDULE AFTERNOON SCHEDULE
Reduce headways from 20 minute service to 40 minute service

20. Route 12 Modifications
Removal of Highland Ave (south of Roton Middle School) / Wilson Ave / Rowayton Av / McKinley Ave
Bus will travel Highland Avenue from Soundview Ave to Roton Middle School, turn around, and proceed back up Highland Ave to Soundview Ave

21. 7 LINK – Reduction of service
Jointly operated by NTD and HARTransit
Proposal to suspend all NTD-operated trips

22. Added circulator service
*** NEW – PHASE 1 ***
Service every 15 minutes between West Avenue / North Main St / North Water St / Washington St / SNRR during commuting hours (6:00am – 9:30 am & 4:00 pm – 8:00 pm)
Monday to Friday service

23. Added circulator service
*** NEW – PHASE 2 ***
Service every 15 minutes between Norwalk Hospital / Wall Street / Belden Avenue / West Avenue / SNRR during commuting hours (6:00am – 9:30 am & 4:00 pm – 8:00 pm)
Monday to Friday service

24. SATURDAY SERVICE

25. Route 11 Modifications
Removal of Gregory Boulevard to Ludlow Monument (5th Street and Gregory Boulevard)
Bus will exit off Van Zant Street and continue around East Norwalk Cemetery to East Avenue

26. SUNDAY SERVICE *no changes

27. PUBLIC COMMENT
Members of the public may comment on the proposed changes.
Please keep comments to three minutes.
Sign up on the speakers list.