1. HRMOB 300 Managing for Organizational Effectiveness
Professor Xiao-Ping Chen
Session 1
Course Introduction

2. Today’s Class
Course overview
Course mechanics
Group formation

3. Course information Course materials posted on the web syllabus
class notes for each session
will be available for downloading the morning of the corresponding class
other important course announcements
courses.washington.edu/hrmob300

4. Readings
Robbins
Reserved readings, cases and books in Foster library and online
Additional readings and cases will be handed out in class

5. Requirements 5 quizzes (100 points) Individual reflections (50 points)
4 journal entries (20 points)
1 summary: 5 pages (30 points)
5 self-assessment exercises (50 points)
Group case analysis (100 points)
written report: 10 pages (40 points)
group presentation: minutes (60 points)
Participation (20 points)

6. Contacting the professor
office hours: 12:30-1:30 on Tuesdays and Thursdays, or by appointment
M215
s welcome

7. Course overview….

8. Critical issues What do successful managers do?
Clue: “just do planning, organizing, controlling and directing” is not enough.
Why our behavior in decision-making is less rational than we’d like to think
How to design and lead teams and avoid team disaster
Clue: sometimes teams are not necessary
How cross-cultural differences affect management

9. More critical issues How to communicate and negotiate effectively
active listening
integrative bargaining
How to manage human capital
training
performance appraisal
rewards
*How to deal with change

10. Course overview Part 1: Introduction
what is organizational behavior
international dimensions of OB
Part 2: Individual behavior in organization
personality and emotion
motivation
decision making

11. Course overview Part 3: Groups Part 4: Organization teams
communication
leadership
conflict and negotiations
Part 4: Organization
organization structure
human resource management
organizational change

12. Assignment for next time
Read Robbins chapter 1
Read “what effective general managers really do”
Organize your groups
choose a case for your group project

13. Next session A cross-cultural simulation
Choose any of the following questions for journal entry:
Is it possible to talk about another culture without using evaluative terms?
Does prolonged contact with another group increase understanding and appreciation between various groups?
Suppose one were assigned the responsibility of preparing people to go to another culture or work with members of a subculture, what would be the specific objectives of such a program and how would you recommend that it be accomplished?