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BPO Service Global Industry Market

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Presentation on theme: "BPO Service Global Industry Market "— Presentation transcript:

1 BPO Service Global Industry Market Expected to Reach the Value Of $163,764 Million By 2021.

2 BPO Has Proved To Be The Fastest Growing Sector..! It has got a great success in its budding stage due to a lot of factors which ultimately proved as a boon in growth of any business which include cost effectiveness, off shore or near shore processing facilities, saving in manpower and also time difference. This strategy enables any business to divert finances and manpower for more opportunities and business development.

3 BPO Has Proved To Be A Potential Source Of Revenue Currently BPO is now globally spread and touched almost every field in the market. This is achieved by keeping the average handling time low ensuring cost effectiveness. BPO has its own importance in different domains- Customer Care Finances / Insurance Industry Human Resources Supply Chain Research Medico-legal Industry Back And Front Office Sales, Marketing And Other Services.

4 Country Having Very Big Advantage In BPO Industry Top 10 Countries for Outsourcing Business a very big advantage in BPO industry – 1.India 2.China 3.Malaysia 4.Thailand 5.Brazil 6.Indonesia 7.Bulgaria 8.Philippines 9.Chile 10. Japan

5 Variety of Services for Diverse Business Processes BPO industry offer services including- 1.Customer Support Call Center 2.B2B Lead Generation Call Center 3.Debit Collection Call Center 4.Email & Chat Support 5.Document Conversion 6.Data & Document Processing 7.Medico-Legal Summarization 8.CRM Support

6 Variety of Services for Diverse Business Processes BPO sector of ITCube Solutions Pvt Ltd is multidimensional and one of the leading BPOs with 500+ employees. We have B2B processes in various domains like - 1.Healthcare 2.Construction 3.Insurance 4.Call scoring 5.Contact center service

7 ITCube BPO Services Helps in Domain- 1. Healthcare Domain: a. Medical data summarization. b. Medical record indexing. c. Reorganization of medical records. 3. Insurance Domain: a. Sorting and analysing claim documents for TPAs. 2. Construction Domain: a. Gathering construction details. b. Documentation related to bidding of construction & more.

8 ITCube BPO Services Helps in Domain:- 4. Call Scoring: a. Call scoring for lead management b. Analytics for real estate industry 5. Contact Center Service 1. Direct terminations available in 34 countries 2. 24x7 Service Desk

9 Organizational Focus:- ITCube focuses on building a sustainable competitive advantage in IT & ITES management for mid-size companies. The firm supplements client’s resources by implementing an efficient globalization strategy that allows the client to realize operating efficiencies through improved software and/or streamlined measures. ITCube successfully brings a measure of performance reporting to multiple areas of the company that are often traditionally thought to be support functions. The level of accountability offered by such initiatives underscores the increased focus and operational effectiveness of a partnership with ITCube.

10 Contact Us:- ITCube Solution – BPO / KPO Email- info@itcubebpo.cominfo@itcubebpo.com Phone- +1 (614) 434-2376 10999 Reed Hartman Highway, Suite # 134, Cincinnati, Ohio - 45242, USA


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