2. Unified Communications Finding the right Mobile solution
Presenter:

3. Agenda
Mobile-IP Convergence
UC features available today
Single VS. Dual mode smartphones
UC Features available on Single Mode smart phones
Additional UC Features for Dual Mode phones
Important factors in choosing a mobile UC solution

4. Mobile-IP Convergence
Mobile solutions will route the call through the best available channel

5. UC features available today
Virtual numbers
Simultaneous ring
Presence
Single number
Single voice mail

6. Single VS. Dual mode smartphones
Dual Mode - A Smartphone that can use both the cellular and WiFi networks to obtain data and or voice.
Single Mode - A Smartphone that can only use the cellular network to obtain data and voice.
Misconception – Smartphones that are WiFi enabled can support SIP (e.g. Dual mode Blackberries do not support SIP)
Misconception – Single mode phones cannot be used for a complete UC experience

7. UC Features available on Single Mode smart phones
One phone number - outgoing calls routed automatically via UC platform to achieve a single CLI/ANI (keeping the mobile number private)
Least Cost Routing
White / Black list
Mid-Call command menu – During a call dynamic menus are available for a variety of PBX/Network functions
MobEx dialing – Dial extensions from mobile handset
Presence
Instant messaging
VCC – Voice Call Continuity

8. Additional UC Features for Dual Mode phones
The ability to use the WiFi channel to utilize features on previous slide
Utilize the WiFi network for Voice
Seamlessly transfer calls between WiFi and cellular networks

9. Important factors in choosing a mobile UC solution
Usability –
User friendly
Similar to the natural calling experience
Needing minimal user training
Agnostic –
Phone Models
Networks
Infrastructure
Time to Market – You want it NOW not in 6 to 12 months.
Simple deployment –
No need for valuable internal resources.
Easy for the user - Just download & talk!