1. NGSS Town Hall Meeting April 27, 2017 2:00 p.m. – 4:00 p.m.

2. Agenda • What’s Changed? Updated Project Timeline for NGSS
How will we help you get ready?
• New Catalog Information
User Experience Information
Where do I get more information?
NGSS Town Hall Meeting
April 27,

3. Financial Aid Reset What’s changed?
Departure of the Financial Aid project manager
In depth look at financial aid processes
Explore incorporating student loan processing and other functions
Evaluate timeline and budget to align more closely with Student Records
NGSS Town Hall Meeting
April 27,

4. Target milestones
NGSS Town Hall Meeting
April 27,

5. How will we help you get ready?
• Presentations
• Focus groups and consultations
• Progress updates and Pennant Points
• Town Hall Meetings
• Training will be held closer to actual implementation
NGSS Town Hall Meeting
April 27,

6. Where are we starting?
NGSS Catalog Project
April 27,

7. April 27,

8. Links to a separate PDF for each subject
Where are we starting?
Links to a separate PDF for each subject
April 27,

9. Introducing the New
University Catalog
catalog.upenn.edu

10. Where are we starting?
April 27,

11. What is a catalog?
A list of all courses offered for academic credit (course register)
A list of degree programs (academic program list)
Descriptions and requirements for degree programs
Important policies related to academics
Information on resources related to academics and student life
NGSS Catalog Project
April 27,

12. Who is it for? Current students Prospective students Transfer students
Staff, instructors, and administrators
Future audiences
Archive
NGSS Catalog Project
April 27,

13. A single source of information connecting all Schools.
How will it benefit us?
A single source of information connecting all Schools.
Easily accessible
Mobile friendly
Open to the public
Easy to update
Contemporary, consistently branded display
NGSS Catalog Project
April 27,

14. Timeline NGSS Catalog Project April 27, 2017 14
Traditional undergraduate students
Year 1 ( )
Graduate (Ph.D. and Research Masters) students
Year 2 ( )
Professional, Masters, and other degree students
Year 3 ( )
NGSS Catalog Project
April 27,

15. Traditional undergraduate students
Where are we now?
Year 1 ( )
Traditional undergraduate students
May 22, 2017
Undergraduate Catalog
All courses tagged to print in SRS
All traditional undergraduate degree programs
Majors, Minors, and Concentrations
Policies and resources for traditional undergraduates
NGSS Catalog Project
April 27,

16. What does it look like? Program Website Program Description
Program Requirements
NGSS Catalog Project
April 27,

17. What does it look like? Course bubbles NGSS Catalog Project
April 27,

18. Policies and resources by topic or interest
What does it look like?
Policies and resources by topic or interest
NGSS Catalog Project
April 27,

19. Navigation Programs by School All Programs A - Z Courses by Department
All Courses A - Z
NGSS Catalog Project
April 27,

20. Navigation
Related Programs
NGSS Catalog Project
April 27,

21. Tech features Application program interface (API)
Secure browsing (HTTPS)
Archives available online
NGSS Catalog Project
April 27,

22. What Are the Next Steps? Soft Launch: May 22, 2017 Summer 2017
Continue to update information for Fall 2017
Create archive version of Catalog
Fall 2017
Begin work on Graduate Catalog
Spring 2018
Integration with Curriculum Information Management System (CIM)
Ongoing - Incorporate feedback and continue to update Undergraduate Catalog
NGSS Catalog Project
April 27,

23. User experience project
• Torchbox was the vendor selected to assist the NGSS Records project with a user-experience effort.
Torchbox has experience at Penn from several other engagements.
The outcome of the effort is a set of guiding principles to employ as we move forward.
NGSS User experience
April 27,

24. Who was engaged
• We engaged a broad swath of users from the 12 Schools and many Centers in an effort to understand the needs of the community:
Students
Advisors
Instructors
We did this via interviews and online surveys.
NGSS User experience
April 27,

25. What we learned We learned a lot. Here are some of the big things:
Existing systems not smart enough to tailor experience to the wide variety of students/schools
Complexity of interface often makes planning and registering seem long-winded and confusing, leaving some system tools unused
Potentially useful system features and areas often remain undiscovered by users
Student reluctance and confusion using InTouch tools causes increased work for advisors and admin staff
NGSS User experience
April 27,

26. Wireframe example
NGSS User experience
April 27,

27. Wireframe example
NGSS User experience
April 27,

28. Wireframe example
NGSS User experience
April 27,

29. Wireframe example
NGSS User experience
April 27,

30. Wireframe example
NGSS User experience
April 27,

31. Guiding principles
We’re turning this work into some guiding principles for the development of the user experience. Here is a rough draft of a few of those principles:
Intuitive system with easily discoverable features
Consistent patterns and design language
Seamless experience with minimal friction and easy transitions
Flexible interfaces providing a tailored experience for different roles
Design mobile-first (where there is a user need)
Allow for a seamless transition between areas
Flexible interfaces - a tailored experience for different roles
Reduce cognitive load - don’t confuse people with too many choices
Design mobile-first (where there is a user need)
Create an intuitive system, with easily discoverable features
Seamless experience with minimal friction
Consistent UI patterns and design language
Hide certain controls/information until people interact with that area, to ensure an uncluttered interface
Create clear visual distinction between UI elements and content
NGSS User experience
April 27,

32. Where do I get more information?
• Project website (
• Pennant Points
• NGSS colleagues
• Town hall meetings
• Presentations to specific constituencies
• Contact project managers:
NGSS Town Hall Meeting
April 27,

33. Questions?
NGSS Town Hall Meeting
April 27,