1. Handout 4: Post-event actions
PowerPoint presentation
Contribute to the organisation of an event
Handout 4: Post-event actions

2. Recap on previous session
Today’s objectives
Recap on previous session
Understand how to ensure that the venue is restored following the event
Carry out follow-up actions after the event
How to carry out evaluation following the event
Recap on previous session, go through learning objectives of today.

3. What do you think is included in the terms of a contract?
After the event
After your event there will be a number of things that you will need to consider. It will vary depending on the event that you held, as well as the venue. If you hire a venue, you are usually issued with a contract, with terms that you will need to agree to.
What do you think is included in the terms of a contract?
Complete discussion with learners.

4. Most contracts will include: Date of the event Number of delegates
After the event
Most contracts will include:
Date of the event
Number of delegates
Resources required
Catering requirements
How the venue should be returned
Price
Check that outcomes have been covered in discussion.

5. What actions do you think need to be completed after the event?
Complete discussion with learners.

6. Returning the room to the original layout
After the event
There are a number of things that you need to consider following the event, such as:
Returning the room to the original layout
Packing away any equipment such as audio/visual etc
Recycling any unused delegate packs
Security of the room/venue
General housekeeping
Check outcomes have been covered from discussion.

7. After the event
It is important to ensure that all actions following the event are completed. If things are missed, this could cause financial penalties if you are not meeting the terms of the contract with the venue.
Completing a simple checklist will alleviate this.

8. Follow-up actions
Following the event, there may be a number of actions that you will need to complete according to your event plan. This should be discussed with the event manager prior to the event. Follow-up actions will vary depending on the type of event being held. Below are some examples: Sales events If you have held an event to advise prospective customers on a new product or service that you offer, you may need to contact the delegates to gather their thoughts on the product or service. Training events Following a training event, you may need to send a copy of the training materials to the delegates for future reference.

9. Follow-up actions
Think of other events, what type of follow-up actions do you think will need to be completed?
Complete discussion with learners.

10. Why is evaluation important?
Following any event it is important to evaluate its success against an agreed set of criteria. This could be delegate feedback on a training event, or an increase in sales after a sales seminar.
Why is evaluation important?
Complete discussion with learners.

11. Implement improvements
Evaluation
Hold the event
Evaluate
Implement improvements

12. Evaluation
Some ways of completing an evaluation include:
Completing surveys with delegates
Analysing sales figures
Face-to-face feedback with delegates
Comments cards.
Selecting the best method of evaluation will be dependent on the type of event being held.

13. What events would be suitable for these evaluation methods?
Completing surveys with delegates
Analysing sales figures
Face-to-face feedback with delegates
Comments cards
What events would be suitable for these evaluation methods?
Complete group discussion.

14. Self-evaluation
It is also important to evaluate your own performance through self- evaluation so that you can continue to improve your own performance in your job role. You can design a simple questionnaire that you can rate yourself against. You can then ask your line manager to complete the same. This will then give you an idea of areas for improvement for the future.

15. Simple self-evaluation example
My score
Manager’s score
Task
Good
Fair
Poor
Areas for improvement

16. Questions? Recap on learning outcomes.
Complete Multiple choice questions 2.