1. Heritage Park Area Construction Update July 28, 2015

2. Agenda Welcome & Introductions Project Background
Frequently Asked Questions (FAQs)
Contact Information
Q&A

3. Partnership between NHC & CFPUA to install sewer, permanently remove the need for septic
Why? To address failing septic. 2nd highest rate in NHC.
Address adverse environmental impact, public health risk
Soil, drainage conditions also bad for septic
NHC received low-interest loan from NCDENR
Similar project underway for Marquis Hills
Project Background

4. Project Map

5. Frequently Asked Questions (FAQs)
What is the status of construction?
What is the status of project-related issues?
Ditches/headwalls/culverts
Sewer vent pipes
Restoration
What happens after construction is completed?
My well, septic are OK. Why should I have to connect?
How much is the connection to services likely to cost?
Will there be financing to help me pay?
Can I delay my connection?
Frequently Asked Questions (FAQs)

6. Frequently Asked Questions (FAQs)
What is the status of construction?
Construction completed:
15,000 linear feet of gravity sewer lines
New pump station at end of Carl Seitter Dr.
9,500 linear feet of sewer force main
15,000 liner feet of water lines
Construction remaining:
Deep sewer construction along Castle Hayne Rd.
Driveway restoration
Paving, starting with west side of Castle Hayne Rd. East side follows (Timing depends on completion of utility pole relocation.)
Duke Energy will be running new poles and lines along Carl Seitter Dr.
Barring weather, likely completion in November (within scheduled months)
Frequently Asked Questions (FAQs)

7. Frequently Asked Questions (FAQs)
2. What is the status of project-related issues?
Ditches/headwalls/culverts
Over time, ditches lost slopes. Did not properly handle stormwater Slope work must meet NCDOT-design requirements.
Contractor is installing NCDOT-approved headwalls for those whose original ones were removed or damaged
Ditch lines were excavated to meet the elevation of driveway culverts
Sewer vent pipes
Contractor replacing tall aluminum vents with shorter box vent alternative
Similar in appearance to a telephone or cable junction box
Where feasible, moving vents to property line corners or near landscaping to minimize impacts
Restoration
Damaged driveways will be restored
Paving to commence once driveways are repaired
Frequently Asked Questions (FAQs)

8. Frequently Asked Questions (FAQs)
What happens after construction is completed?
Entire project will be tested, certified prior to use
Mandatory Connection public meeting invite letters will be sent
Mandatory Connection public meeting will be held
CFPUA mails Mandatory Connection “packets” to residents
Contains all of the necessary information for connection
180-day period begins when “packets” have been mailed
Frequently Asked Questions (FAQs)

9. Frequently Asked Questions (FAQs)
4. My well, septic are OK. Why should I have to connect?
Mandatory Connection process. Requires connection to systems if a property is within 500’ of water, sewer lines.
Used by cities, counties, authorities
Pays for construction, maintenance of infrastructure
Why? New mains costs more than $1 million/mile
Allows costs to be spread over larger group, making them more affordable overall
Enables extension of essential services to more areas
Frequently Asked Questions (FAQs)

10. Frequently Asked Questions (FAQs)
How much is connecting likely to cost?
Current project charges are:
System Development Charge, Sewer: $2,460
System Development Charge, Water: $1,920
SDCs cover investment into system, amount of capacity needed
Sewer Connection (Tap) Fee: $0 (paid by state loan)
Water Connection (Tap) Fee: $1,850
Water meter set fee: $250
New Customer fee: $55
Flat or metered rates for sewer usage
Frequently Asked Questions (FAQs)

11. Frequently Asked Questions (FAQs)
How much is connecting likely to cost?
Private connection from home to meter Private or personal work (if requirements are met).
Estimated costs: $1,ooo to $2,000 per service
Expected to be on lower end of range. Group rates possible.
Personal work requirements:
A single family home
Your primary residence
Building permit approval granted by New Hanover County Building Inspections
Private abandonment of septic system
No specific rules govern abandonment
State recommendations: 1) Pump, 2) Crush, and 3) Backfill.
Cost estimate: $500-$750. Group rates possible.
Frequently Asked Questions (FAQs)

12. Frequently Asked Questions (FAQs)
Will there be financing that can help me pay?
CFPUA offers financing for the System Development Charges (SDCs) and Water Connection (Tap) Fee
All owners whose homes are primary residences are eligible
SDCs: May be financed for eight years at 5%
Requires 10% down payment
Water connection (tap) fee: May be financed for eight years at 5%
Requires 10% down payment, $250 meter set fee
Additional loan processing fees apply
Frequently Asked Questions (FAQs)

13. Frequently Asked Questions (FAQs)
Can I delay my connection?
Two connection deferral options now being offered
Reviewed deferral policy to address customer input
Changes made to balance public health protection w/financial impact
Heritage Park Area grandfathered. Can choose between options.
To qualify for any deferral, well and septic system must be in good operating condition:
Well must be permitted and pass bacteriological tests
Septic system must be inspected by licensed inspector
Frequently Asked Questions (FAQs)

14. Frequently Asked Questions (FAQs)
Can I delay my connection?
Two connection deferral options now being offered
First option, same as outlined last year:
Three years, with potential for one three-year extension
Available for both water and sewer services
Not a true deferral. Requirements include:
Payment of sewer, water System Development Charges ($2,460/sewer. $1,920/water.)
Payment of sewer, water bi-monthly Availability Charges ($29.10/sewer. $25.81/water. $54.91 total per bi-monthly bill.)
Well permits approved by New Hanover County
Well bacteriological tests submitted to CFPUA
Septic system inspected by licensed inspector Report submitted to CFPUA.
Frequently Asked Questions (FAQs)

15. Frequently Asked Questions (FAQs)
7. Can I delay my connection?
Two connection deferral options now being offered
Second deferral option (New):
No deferral offered for water service. Protect public health.
One three-year deferral for sewer service
Septic system inspected by licensed inspector Report submitted to CFPUA.
How is this new option an improvement?
True deferral for sewer
No financial payments required for sewer
No up-front sewer SDC charge
Pay at connection. (End of deferral.)
No bi-monthly sewer charge
Begin to pay at connection. (End of deferral.)
Frequently Asked Questions (FAQs)

16. Frequently Asked Questions (FAQs)
7. Can I delay my connection?
Water Deferral Option:
Sewer Deferral Options:
Frequently Asked Questions (FAQs)

17. CFPUA Chief Communications Officer
Contact Information
Mike McGill
CFPUA Chief Communications Officer
(910)
Please sign up for CFPUA list to receive project updates, notifications.
Information, FAQs to be
under Quick Links

18. QUESTIONS?

19. QUESTIONS?

20. FAQs
If I finance w/CFPUA, what will my payment be? (if all fees apply)
Water Down Payment:
Meter set fee $
10% of total financing $
Loan Processing Fee $
Total Initial Payment: $
Bi-monthly loan payment: $
($43.03/mth)

21. FAQs
If I finance w/CFPUA, what will my payment be? (if all fees apply)
Sewer Down Payment:
10% of total financing $
Loan Processing Fee $
Total Initial Payment: $
Bi-monthly loan payment: $
($28.08/mth)