Presentation is loading. Please wait.

Presentation is loading. Please wait.

Vehicle Adaption Services: Evaluation of the process

Similar presentations


Presentation on theme: "Vehicle Adaption Services: Evaluation of the process"— Presentation transcript:

1 Vehicle Adaption Services: Evaluation of the process
Hanlie Botha Kevin Clarkin Hamish Whistler Marisa Witzel Psychology Department University of Waikato

2 Please hold questions to the end!

3 IMAGINE …

4 Overview of Presentation
Background Research aims Process & Product Methods & Procedures Suggestions/Future plans Questions

5 VEHICLE ADAPTION SERVICES (VAS)
1952 victims to polio 1972, vehicles modified per year 1984 subsidiary of Matangi Motors Ltd ACC came to be - funding availability 1999 VAS was formed 2000 first modified vehicle produced

6 KIA INDEPENDENCE

7 The VAS Experience “We wanted something which enabled them [the client] to access the vehicle easily, would [allow them] to have some dignity when traveling in the vehicle, and not spell out ‘disability’.” Wayne Brocket

8 The Problem

9 What We Did… Information was collected via interviews with management.
Build manual review. Systems analysis model was designed. 2 questionnaires (1 management &1 staff) measuring job characteristics. A third questionnaire redistributed to management.

10 Systems Analysis

11

12 Issues We Found… Physical space Organizational culture Training
(Respect and Problem solving) Training Work/life balance Workload COMMUNICATION!!

13 Suggestions Performance Reviews One on One conversations
- Workload discussions One on One conversations Staff meetings Delegate Assistance Physical space

14 Future Expansion Plan

15

16 Summary Process & Products Methods & Procedures
Emphasis on streamlining the production process in order to raise production Methods & Procedures Interviews, build manual review, questionnaires to establish employee needs Suggestions & Future Plans Performance Reviews, conversations, meetings as well as expansion of the workspace.

17 Questions?


Download ppt "Vehicle Adaption Services: Evaluation of the process"

Similar presentations


Ads by Google