1. Center for e-Governance, Govt of Karnataka, e-Governance Department
Get Connected
Stay Connected
Project Supported By:
Project Consultants
Network Operator
Bandwidth Service Provider
Dept of Information Technology,
MCIT
Software Technology
Parks of India
United Telecoms Ltd

2. KSWAN Part of National E Governance Plan
Supported by DIT, Govt of India
Public – Private Partnership
Government of Karnataka
United Telecom Ltd
Network Set up, Operation and Maintenance – 5 yr
BSNL
Connectivity
KPMG
Third Party Auditor

3. Objectives of KSWAN Creation of the “State Information Highway”
Provide “Data”, “Voice” and ‘Video” services across the State
High performance network
(Availability and Scalability)
To improve access to computing facilities

4. KSWAN Architecture
6 + 4 MbpS
MPLS Loop
2 Mbps

5. Infrastructure Facilities under KSWAN
Centralised Common Facilities
State
District and
Taluka Levels
Departmental Remote Offices
District
Taluka and below

6. State HQ - Facilities State Control Room
Network Operational Centre (NOC) – HEART of KSWAN Vikasa Soudha, Bangalore
Aggregation Nodes: 14 Office Complexes (Connectivity 2 mbps LL)
MS Building V Tower High court
PWD Complex CPI Office Central jail
Cauvery Bhavan Khanija bhavan
BDA (Inagar) & Koramangala Court complex
Vokkaligara bhavan PWD (AR Circle)
DTE DC Urban

7. Facilities at District Level
Located in the DC Offices
District Control Room
HUB of Network
IT Server Room
Secure, Controlled Environment for Servers
Government Business Centres
IT Infrastructure – Computers, Printer, Scanner and connectivity provided for the use of Government Officials
Video Conferencing Studio

8. District Control Room- Haveri District

9. Govt. Business Centre 175 numbers

10. IT Server Room 175 nos

11. Key Services & Features of KSWAN
Data Services to the department users
Video Services
Voice Services
Computing facilities at all Dist and Taluka locations
Infrastructure Management Services
Managed Security Services
Help Desk Services

12. Major Applications will be Rolled Out
DATA SERVICES
Major Applications will be Rolled Out
Vikasa Soudha
Treasury
Nirmala Nagara
Bhoomi
Nemmadi
Kaveri
Vahan & Sarathi
HRMS
e-Procurement
Akshaya
State Data Center
High Court
Mysore
Bijapur
Nanjangud
Indi
RTO Office
Civil Judge Office

13. VOICE SERVICES IP Phone will be provided to:
Vikasa Soudha
IP Phone will be provided to:
Chief Secretary & All Principal Secretaries
All Secretaries
Head of the Department
Each Connected Remote Offices
Up to IP Phones
IGR Office
Directorate of Treasuries
Bijapur
Mysore
Indi
Nanjangud
Sub Registrar Office
Treasury Office

14. VIDEO SERVICES- Multiparty
High Court
Raj Bhavan
CM Residence
Vidhana Soudha
Shimoga
Raichur
Bijapur
Dharwad
Mangalore
Mysore
Bidar

15. Peer to Peer Video Conference
KSWAN Cloud
DC Shimoga
DC Bijapur

16. Video Services- Administration of Judiciary
High Court
Central Prison
KSWAN Cloud
Bidar
Court
Prison

17. Mobile Video Services Anywhere to Anywhere South Karnataka
Satellite Hub
South Karnataka
North Karnataka
Vidhana Soudha
Anywhere to Anywhere

18. MPLS Network Features Path to Reach Shimoga Path to Reach Shimoga
Bangalore
Karwar
Shimoga
Chitradurga
Path to Reach Shimoga
Path to Reach Shimoga

19. Security Features Logical isolation of the Departments
End to End encryption of Data
Virtual LANs for mutual exclusion of departments data
Firewall to prevent attacks from globe
Device and User Authentication

20. 24 x 7 Managed Services . Help Desk Network Management On 24/7 Basis
Round the clock
monitoring from 176
POP Locations
across the State
Network Management Center

21. Connectivity at Glance
No. of Departments
State : 66
District : 20
Taluka : 9
No. of office connected
State Level : 136
District Level : 1045
Taluk Level : 1136

22. Major Departments Connected
Revenue:
176 Taluk Offices, 203 Bhoomi Offices
Treasury:
216 Treasuries
Directorate of Municipal Administration:
213 Urban Local Bodies
Stamps and Registration:
270 Registration Offices
Transport:
52 RTO & 15 Check Posts

23. Major Departments Connected
Public Works:
245 upto Assistant Executive Engineers
Food & Civil Supplies:
Upto Taluk Offices, 185 Offices
Health & Family Welfare:
Upto District Level, 27 Offices
Department of Information:
27 District Information Offices
Home Department:
29 Prisons including Central Prison , Bangalore and District Prisons

24. Major Departments Connected
Judiciary:
High Court, District Courts and Subordinate Courts, a total of 159 Courts
Agriculture:
Upto District Level 32 Offices
Public Instructions:
30 DDPI Offices
KPTCL & ESCOM:
Upto District Level, 17 Offices
Economics and Statistics:
Upto District Level, 27 Offices & Other Departments.

25. USING KSWAN SERVICES - HOW? - DO’S AND DONOT’S

26. Getting Ready to use KSWAN
Departments need to provide KSWAN User name and user-id to avail KSWAN services
Departments need to register GBC users
Username and Password should be given by the department for Dial-up connection

27. What is expected from Departments
Nominate a technical representative for co-ordination with Help Desk for getting connected to KSWAN.
Provide UPS power to the equipment 3 KVA – 1 hr backup

28. How to Book VC View availability of slot before scheduling VC.
Use mentioned Link:
View availability of slot before scheduling VC.
Send a mail to
Will get a return mail in confirmation

29. Do’s Provide UPS power to run the equipment.
Keep the equipments (Router/Switch/LAN Extender) switched on 24x7.
Ensure Security of the devices.
Call Help Desk team for any technical guidance.
Place request to Help Desk for relocating the equipment.

30. Do NOT Switch off equipments. Operate equipments without UPS Power.
Troubleshooting without proper guidance from Help Desk Team.
Remove power plug or Data Cable.
Move the equipment from installed locations.

31. How to Contact Help Desk Team
Help Desk - KSWAN
How to Contact Help Desk Team
Toll Free No :
IP Telephone No:
Help Desk Manager No:

32. Any Problems or Questions
Contact
Project Director, KSWAN