1. TEMPLATE MAINTENANCE PRESENTATIONS Instructions
This document provides a template presentation format of WELL features that include cleaning or maintenance protocols. You may wish to use the slides of this template in a few ways:
Conduct a training of facilities teams
Add slides to existing training sessions
Review protocols during WELL charrette
For your convenience, the template has been organized into two sections: cleaning and maintenance. This template includes both precondition and optimization features and you should adjust your agenda accordingly The text is updated to the April 2017 version, which may vary from previous or future versions of WELL.

2. AGENDA Features covered: Preconditions Feature 9: Cleaning Protocol
Cleaning Protocols
AGENDA
CLEANING
Features covered:
Preconditions
Feature 9: Cleaning Protocol
Optimizations
Feature 27: Antimicrobial Activity for Surfaces
Feature 28: Cleanable Surfaces
Feature 29: Cleaning Equipment

3. Feature 09
CLEANING PROTOCOL
CLEANING

4. Feature 09: Cleaning Protocol, Part 1a
CLEANING EQUIPMENT
CLEANING

5. Feature 09: Cleaning Protocol, Part 1a
TRAINING
CLEANING

6. CLEANING PRODUCTS Feature 09: Cleaning Protocol, Part 1b
Certified cleaning products eliminate harmful ingredient contents and reduce potential associated hazards.
Cleaning, disinfection, and sanitization products selected for use must be certified according to the criteria in Table A4 of the WELL Building Standard. These include product certifications such as:
EPA’s Safer Choice,
GreenSeal,
Environmental Choice New Zealand,
EU Ecolabel,
Nordic Ecolabel, etc.
For projects outside the United States, any Type 1 eco-labeling program as defined by ISO 14024: developed by a member of the Global Ecolabelling Network may be used.

7. HAND HYGIENE PRODUCTS Feature 09: Cleaning Protocol, Part 1b
Certified cleaning products eliminate harmful ingredient contents and reduce potential associated hazards.
Hand soap and sanitizers selected for use must be certified according to the criteria in Table A4 of the WELL Building Standard. These include product certifications such as:
EPA’s Safer Choice,
GreenSeal,
Environmental Choice New Zealand,
EU Ecolabel,
Nordic Ecolabel, etc.
For projects outside the United States, any Type 1 eco-labeling program as defined by ISO 14024: 1999 developed by a member of the Global Ecolabelling Network may be used.
Hand soaps and hand sanitizers should use no antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (e.g., food service and health care requirements).

8. DISINFECTION & SANITIZATION
Feature 09: Cleaning Protocol, Part 1c
DISINFECTION & SANITIZATION
CLEANING

9. HIGH TOUCH SURFACES Feature 09: Cleaning Protocol, Part 1c
THE FOLLOWING ARE CONSIDERED HIGH-TOUCH SURFACES AND REQUIRE MORE FREQUENT CLEANING:
Non-porous items:
Countertops in bathrooms
Tabletops
Toilet handles and lids
Doorknobs
Bathtubs and shower walls
Elevator buttons
Kitchen handles and fixtures
Telephones
Countertops in kitchens
Public digital devices
Light switches
Porous items:
Chairs
Rugs
Bathroom handles/fixtures
Upholstered furniture covers
Fabric curtains

10. Feature 09: Cleaning Protocol, Part 1c
CLEANING SCHEDULE
CLEANING

11. Feature 09: Cleaning Protocol, Part 1d
ENTRYWAY MAINTENANCE
CLEANING

12. Feature 09: Cleaning Protocol, Part 1e
CLEANING LOG
CLEANING

13. ANTIMICROBIAL ACTIVITY
Feature 27
ANTIMICROBIAL ACTIVITY
CLEANING

14. CLEANABLE ENVIRONMENT
Feature 28
CLEANABLE ENVIRONMENT
CLEANING

15. Feature 29
CLEANING EQUIPMENT
CLEANING

16. Feature 29
EQUIPMENT PURCHASE
CLEANING

17. AGENDA Features covered: Preconditions Feature 05: Air Filtration
Maintenance Protocols
AGENDA
MAINTENANCE
Features covered:
Preconditions
Feature 05: Air Filtration
Feature 06: Microbe and Mold Control
Feature 10: Pesticide Management
Feature 12: Moisture Management
Optimizations
Feature 22: Pest Control
Feature 23 Advanced Air Purification
Feature 35: Periodic Water Quality Testing
Feature 36: Water Treatment
Feature 37: Drinking Water Promotion

18. Feature 05
AIR FILTRATION
MAINTENANCE

19. MICROBE AND MOLD CONTROL
Feature 06
MICROBE AND MOLD CONTROL
MAINTENANCE

20. Feature 10
PESTICIDE MANAGEMENT
MAINTENANCE

21. Feature 12
MOISTURE MANAGEMENT
MAINTENANCE

22. Feature 12
MOISTURE MANAGEMENT
MAINTENANCE

23. Feature 22
PEST CONTROL
MAINTENANCE

24. Feature 23
ADVANCED
AIR PURIFICATION
MAINTENANCE

25. PERIODIC WATER QUALITY TESTING
Feature 35
PERIODIC WATER QUALITY TESTING
MAINTENANCE

26. PERIODIC WATER QUALITY TESTING
Feature 35
PERIODIC WATER QUALITY TESTING
MAINTENANCE

27. WATER TREATMENT Feature 36
MAINTENANCE
The maintenance requirements are on the next page

28. Feature 36
WATER TREATMENT
MAINTENANCE

29. Feature 36
WATER TREATMENT
MAINTENANCE

30. Feature 37
DRINKING WATER
PROMOTION
MAINTENANCE

31. Disclaimer
This document includes some basic language taken from the WELL Building Standard™ that can be used by project teams working on projects seeking certification under the WELL Building Standard. This document should not be published or used in its entirety and is only intended to provide assistance for project teams. Each project team is responsible for its own achievement of WELL features for the associated project, regardless of whether or not the project team adapts text from this template. The International WELL Building Institute, pbc, does not assume any liability or responsibility to the user or any third parties for the accuracy, completeness, or use of or reliance on any information contained in this document. Although the information contained in this document is believed to be reliable and accurate, all materials set forth within are provided “as is” without any warranties of any kind, either express or implied, including but not limited to warranties of the accuracy or completeness of information or the suitability of the information for any particular purpose.  The International WELL Building Institute, pbc, reserves the right to change all or any portion of this document at any time for any reason without prior notice.
© Copyright 2017 International WELL Building Institute, pbc. All rights reserved. No part of this document or the information contained within it may be used for any purpose other than that stated within this document.