1. Chris Adams Program Manager IIS Product Unit Microsoft Corporation
3/24/2017 3:58 PM
Managing IIS 6.0 Servers in an Enterprise Environment: A Handful of Tips and Tricks
Chris Adams
Program Manager
IIS Product Unit
Microsoft Corporation
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. Agenda A quick introduction…
3/24/2017 3:58 PM
Agenda
A quick introduction…
Understanding Complexities with Deployments
Managing IIS 6.0 & applications in an Enterprise
Preparing when things go wrong…
Protection: Looking at disasters
Summary…
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

3. A quick introduction… The day starts and ends with Preparation
IT Administrators lifecycle events in IIS
Deployments
Managing Sites & Applications
Troubleshooting & Diagnostics
Preparing for the unknown: Disasters
Prepare with understanding of Tools
Deployment: Scripting
Managing: Log Parser, Performance Monitor
Troubleshooting: Event Tracing, Log Parser, Debug Diagnostics 1.0
Disasters: Xcopy, IIsCertDeploy, IIsBack

4. A quick introduction (2)
Tools for IIS 6.0 enterprise management facts
OS-related tools shipped on Windows Server 2003 CD
IIS 6.0 related tools shipped on the Windows Server 2003 CD
IIS 6.0 Resource Kit Tools
IIS Diagnostics Tools:
Today…learn how to use ‘em right! (I hope!)

5. Understanding complexities with Deployments

6. Understanding Complexities with Deployments
Why is it so hard?
Moving IIS 6.0 configuration from server to servers
Effectively doing “diffs” between IIS 6.0 servers
Moving content from server to server
How do I solve these complexities?
Understand what tools to use
Understand your IIS 6.0 server requirements
Model deployments (i.e. templatize them)

7. Understanding Complexities with Deployments (2)
Tools to use:
Xcopy or Robocopy
IIsCnfg.vbs, AdsUtil.vbs & IIsExt.vbs
IIsCertDeploy.vbs (only for SSL-enabled sites)
XCopy\Robocopy
Moves content from server to server
Why use this method?
Server Backups offer disk-based & files backup
Web Farms: Difficult because you have x-servers
Use Xcopy\Robocopy to move to Central Location

8. Understanding Complexities with Deployments (3)
IIsCnfg.vbs
Moves configuration from dev\staging environment
/export  /import – Understand offerings
Automation opportunities…
AdsUtil.vbs
First step: Add to System Path (not in %windir%\system32)
Default: %systemroot%\inetpub\adminscripts

9. Understanding Complexities with Deployments (4)
IIsExt.vbs: Used to enable dynamic content
ISAPI’s: Typically *.dll’s
Do not require regsrv32 (like COM objects)
Requires Path for Deployment
Application Permissions: Requirements
CGI’s:
Typically *.exe or *.cgi
Base Threads for Execution
Security: Enable one-by-one, or per application
Do not choose “Allow all Unknown…”

10. Understanding Complexities with Deployments (5)
SSL-enabled sites & IIsCertDeploy.vbs
SSL Background:
Typical: IP:Port Bindings for SSL-enabled sites
Advanced: IP:Port:HostHeader
Requires Service Pack 1
Why is this important?
Testing environments with no SSL are dangerous & problematic

11. Understanding Complexities with Deployments (6)
Why is this important? (cont.)
Ex: Testing using IP address, not FQDN
Ex: 4443, not 443Using non-standard ports
Result: Failure to understand the end-user’s experience
Moving Certificate from Test to Production
Single Server
iiscertdeploy.vbs –e %pathtopfxfile% -I %metabasepath% -p pwdforfile

12. demonstration One Click Deployment 3/24/2017 3:58 PM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

13. Managing IIS 6.0 & applications in an Enterprise

14. Managing IIS 6.0 & applications in an Enterprise
Use the right Tools
Core OS Tools
Using Performance Monitor
Service Pack 1 Tracing
Microsoft Operations Manager (MOM) 2005
Base lining the application
Understanding the Applications usage
Top request URI’s per day
Maximum Requests per time slot

15. Managing IIS 6.0 & applications in an Enterprise (2)
Using Log Parser to get this Top …
URI’s per day
Max Requests per time slot
REM ** Top URI Per Day
SELECT TO_STRING(TO_LOCALTIME(TO_TIMESTAMP(date, time)), 'HH')
AS Hours,
COUNT(*) AS PercentHits
INTO PercentHourlyHits.gif
FROM logs\ex*.log
for more…

16. Managing IIS 6.0 & applications in an Enterprise (3)
Why should you install Service Pack 1?
Many features added…
Enable Metabase Auditing
Enable Static Compression
Enable key Logging Fields
Centralized W3C Logging
Biggest: Enterprise Tracing events increased 10x to ~240 events
What is tracing (um, how ETM works?)

17. Managing IIS 6.0 & applications in an Enterprise (5)
How ETW works -

18. Managing IIS 6.0 & applications in an Enterprise (6)
Request
Primary purpose of Tracing – Diagnostics…
Why do I use tracing to “manage” applications?
Application “Profiling”
Know each component “used” for the application
Begin Request
Read Metadata
Authenticate
Authorize
Cached
ISAPI Filter
Determine Handler

19. Managing IIS 6.0 & applications in an Enterprise (6)
Additional thoughts…
Improve performance by using compression where appropriate
Review Application Pool (i.e. worker processes) strategy
Using time-based recycling – when?
Using request-based recycling
Memory-based recycling…
Avoid downtime: Turn off recycling on configuration changes

20. demonstration A few tricks…(or Tips) Enable Metabase Auditing
3/24/2017 3:58 PM
demonstration
A few tricks…(or Tips)
Enable Metabase Auditing
Enable Compression
Enable Centralized Logging
Enable Time-Taken, etc.
Enable LogEventOnRecycle
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

21. Preparing when things go wrong…

22. Preparing when things go wrong…
Troubleshooting 101
Isolate the issues…
Web Farm considerations
“Typical” issues you deal with… (or will!)
Application failures: Crash, Hang, or Memory Leaks
Server Errors: HTTP 500 Errors
Common Tools used for Troubleshooting:
Windows Server 2003 Service Pack 1 Tracing
(Log Parser, IIS Request Viewer, DebugDiag, AuthDiag, SSLDiag)

23. 3/24/2017 3:58 PM
demonstration
Viewing Currently Executing Requests Using Tracing & IIS Request Viewer
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

24. demonstration Finding Permission Failures with AuthDiag’s AuthMon
3/24/2017 3:58 PM
demonstration
Finding Permission Failures with AuthDiag’s AuthMon
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

25. Protection: Looking at Disasters

26. Protection: Looking at Disasters
Often overlooked, rarely prepared for…
Why overlooked?
IT professionals often think they are covered with disk backups
Misconception that System state backups include Metabase
Creating turn-key solutions for backups & recovery
Simplify: Create a single share to create single directory for capture
Test, test, and test

27. Protection: Looking at Disasters (2)
Backing up IIS 6.0 & key data points
What data to get…
SSL Certificates (if necessary)
IIS 6.0 Metabase
Content
Get it done… Practice, practice, practice

28. demonstration Automating Backups in IIS 6.0 3/24/2017 3:58 PM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

29. Protection: Looking at Disasters (3)
Restoring IIS 6.0 & key data points
Benefit of central store
Turn-key restore script needs no fancy connections
If central store not available, use tape backup to restore to another location (and update script!)
Make sure all scripts are hosted locally on server and in system path
Get it done…Practice, practice, practice

30. Turn key (one-click) restores
3/24/2017 3:58 PM
demonstration
Turn key (one-click) restores
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

31. 3/24/2017 3:58 PM
Session Summary
Use the right tools to deploy IIS 6.0 configuration, content, and dependencies
Use application log data to find out how your application works
Configure your server the right way at deployment, not afterwards
Be prepared for failures and take appropriate action
Always have a roll-back strategy – timing is everything!
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

32. References and Resources
3/24/2017 3:58 PM
References and Resources
Drill-down webcasts on key topics discussed today:
Automate, Automate, Automate: Scripting IIS 6.0
Disaster Recovery and IIS 6.0: Metabase Backups in a Nutshell
IIS 6.0: IIsCnfg.vbs versus IIsBack.vbs
Using Host Headers with SSL-enabled Websites
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

33. References and Resources (2)
Drill-down webcasts on key topics discussed today:
Using MOM Web Sites and Services Management Pack
IIS 6.0 Service Pack Tracing: Inside and Out
IIS Data Mining with Log Parser 2.x