2. About Us...
Escales International is a Destination Management Company and a Wholesaler based Beirut, Lebanon, with active offices in:

3. Company Background Experienced organization established in 2007
Physical offices in multiple markets and destinations
Own contracts + Connections with major Suppliers
Own Ground Handling Team
Multi-Segments operation (FIT – Groups – VIP...)
Own FIT Online Reservation System
24/7 Support team

4. Market Segments Leisure for individuals and groups.
Conventions & Incentive Groups.
Wellness sessions and Thalassic Therapy.
Themed programs for individuals and groups.
Airline Crew accommodation.
Corporate group accommodation.
“A La Carte” programs for VIP clients.
In land transportation and logistics.
Luxury products, Yachts, Private jets, privatization of trains…

5. Our Services Hotel booking Furnished apartments Ground Handling
In land transportation
Luxury car rental with drivers
Organized tours
Restaurant reservations
Conference venues
Logistics
Team Building and outdoor activities.
Gala Dinners and Entertainment's
And many more…
FIT for Individuals on B2B Basis
MICE and Leisure groups
Corporate Group accommodation
Airline Crew accommodation
Personalized VIP clients accommodation

6. Hotels Inventory
Over 120,000 Hotels in more than 190 countries with 3 types of inventory:
Direct Static FIT Contracts in most requested destinations in Europe
Direct Dynamic Contacts Worldwide
XML connections with multiple suppliers
Guaranteed availability at the best rate possible!

7. Ground Handling Sightseeing Tours for individuals or groups.
Transfers or day-use luxury cars with qualified multi language skilled drivers.
Transportation in deluxe air-conditioned coach for groups.
VIP Meet and Assist service at the airport or station (upon arrival & departure).
Private jets and yachts.

8. Our Key to Success Experience Market Awareness Partners and Contacts
Dedication
Uniqueness

9. Added Values
Perfectly trained and experienced team, with multi- language skills, flexible and constantly available.
Tailor-made packages and services.
Perfect knowledge of the market, destinations and products.
FIT department with 24/7 service and follow up.
Direct contracts with Allotments and Freesale.
Group department with our own Group Handling team.
Transfer and day use with our own cars in hottest locations.
VIP department with years of experience dealing with royal families.

10. State of the art Online Reservation System
We provide all our clients a Complete User Friendly and Reliable Online reservation system, with full backup and support 7 days a week.

11. System Training and Support
In order to help our clients to maximise their benefits from our system, we offer a complete set of training and support:
On site Location
Off site Location / Fam trips
Online training and support

12. Customer Service
One of our main differentiation point is our after sale customer service.
A reliable team that will answers all your inquiries promptly and effectively.
Issue resolution is our trade mark! No customer is left to handle any booking issue on their own.

13. Our Strength Competitive rates for all the services.
Key contacts in most hotels.
Perfect management of last minute bookings.
Adaptation and reactivity on all type of requests according to the nature of Market & Segment.
Fast confirmation for required services.
Detailed and fast proposals for individual or group requests.
Personalization of services and personal assistance.

14. What we are offering
Benefit from our extensive experience in the market, and have an onsite sister company in top destinations
Share our Contracts and allotments in most demanded hotel properties
Training for operation and Sales

15. Our Approach A relationship based on key elements:
Trust and understanding of your organization’s needs and wants.
Unwavering loyalty and always advising the best alternatives.
Established associations and personalized relationships with major hospitality groups.

16. Our Commitment
To become an extension of your organization and part of your team.
To provide results that always exceed our commitments and your expectations.

17. Thank you for your interest in