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CDN Solution pitch deck
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Azure CDN Scalable, Secure Delivery for Azure Workloads
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Agenda 1 2 3 4 Content Delivery Networks Azure CDN Solution
11/19/2017 Agenda 1 Content Delivery Networks 2 Azure CDN Solution 3 Azure CDN Features and Sales Scenarios 4 Summary © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Content Delivery Networks
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Why CDNs….Humans hate to wait
11/19/2017 0.1 second delay The limit for having the user feel that the system is reacting instantaneously 1.0 second delay The limit for the user's flow of thought to stay uninterrupted 10 second delay The limit for keeping the user's attention focused on the dialogue Speaker Notes: Speed matters! Whether it’s the bank, the DMV, in traffic, or on a date, nobody likes to wait. The same is true online – a website’s load and response times have a major impact on the user experience, and therefore whether or not visitors stick around. Some of the web’s busiest sites have found the impact to be significant: Google found that a 500ms slowdown equals 20% decrease in ad revenue. Microsoft Bing found that a 2-second slowdown means a 2.5% decrease in queries and overall clicks. Amazon finds a 100ms slowdown - one tenth of a second! - can mean a 1% decrease in revenue. Yahoo! found that a 400ms improvement in load time translated to a 9% increase in traffic. Mozilla mapped a 2.2s improvement to 60 million additional Firefox downloads. These findings demonstrate how much speed can impact the bottom line. More speed means more visits, longer visits, and more revenue. Site speed is not an abstraction that only few care about or notice – it has become a significant factor in how well your site sells your services and represents your brand. From Edgecast Networks “Speed Matters” whitepaper. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What is a CDN? 11/19/2017 A CDN is a network of servers deployed in multiple data centers across the Internet. It enables you to get your content from where it resides (the “origin”) to your customers/users more quickly than using the Internet alone. Customers have a low tolerance for slow response times Sometimes the Internet isn’t fast enough, especially in remote areas Burst demand is unpredictable © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Azure CDN scenarios 11/19/2017 5:37 PM Global delivery and acceleration of any http or https content to any device Websites Customer facing website & apps Enterprise apps hosted in the cloud Storage/Delivery Software/Firmware Downloads Gaming Downloads Media Delivery Streaming Events Video on Demand © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What customers want in a CDN
11/19/2017 What customers want in a CDN Performance, availability, and reliability Solution-ready applications and services Ease of implementation, maintenance, and support Performance and reliability: Fast content delivery with continuous availability to support high-quality end user experiences with websites, media, e-commerce, and online applications. Solution-ready applications and services: Applications and services designed to meet the needs of specific business models and usage scenarios, such as media and entertainment, applications delivery, and e-commerce. Ease of implementation, maintenance and support: Simplified procurement, high-quality holistic support, and ease of deployment and integration with existing IT infrastructure. The main benefits of a CDN include increased speed and security, scalability and cost. Sites perform better and faster without the downtime, improving the end user experience and driving sales. Content can be monetized creating revenue streams from ads, Ecommerce and subscription sales, and scalability makes it all cost less than doing it yourself. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Azure CDN Solution 2
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Microsoft Azure Content Delivery Network
11/19/2017 Microsoft Azure CDN provides an enterprise grade, inherently fast, scalable, and economical solution to deliver content to your users globally Multi-CDN platform with solutions from Verizon or Akamai Integrated, one-stop service and support from two leading providers Massive scale, high performance, and security Expand global coverage and reach Reduced complexity for capacity and costs A rich set of APIs and developer tools Advanced real-time analytics 1 minute to go live! Speaker Notes: The Microsoft Azure Content Delivery Network (or CDN) combines speed and reliability to create the stability your business requires. We offer fast content delivery and continuous availability to support high-quality user experiences with your media, websites, e-commerce and online applications. We achieve this by combining a wide variety of basic and advanced features with the inherently fast, scalable and economical Cloud OS, as well as more than two decades of experience delivering large-scale mission-critical services. The Microsoft Azure CDN provides basic features such as access to content on Azure Storage or other cloud services, as well as to cached content over HTTPS using shared SSL certificate and the ability to use custom domain names. Of course, the Azure CDN also includes the enterprise-class billing, support and management you’ve come to expect from Microsoft. In addition, Microsoft’s Azure CDN provides advanced features such as content purging, country filtering, advanced analytics, load balancing and token authentication. This all backed by Microsoft’s vision and strategy for the management and delivery of our total product portfolio, as well as our expertise as a trusted advisor for the world’s biggest IT organizations. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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The Azure / Azure CDN tie in
Delivery Azure CDN is the optimum delivery system for Azure workloads Trusted delivery from a trusted cloud Improved user experience Azure Storage Azure CDN enables superior information retrieval Why this matters…Azure storage is regional, users are global App Service Example: Digital marketing at scale - ecommerce, mobile apps. Reach users everywhere faster. Improve load times. Media Services Deliver highest quality video and live stream
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Why Azure CDN? No upfront costs No termination fees
11/19/2017 5:37 PM Why Azure CDN? No upfront costs No termination fees Integrated cloud and delivery Massive global scalability Single billing and support Fast, secure, reliable Pay only for what you use Deep integration to Azure services – storage, web app, media, etc. Easy for customers to turn up © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Positioning Azure CDN “…but I already have a CDN”
11/19/2017 5:37 PM “…but I already have a CDN” If you’re an Azure customer you’ll have simplified billing, support, quick turn-up Implementing Azure CDN and attaching to an Azure workload is a breeze – one click experience with other Azure services, such as media services Sell from a position of strength Do an independent comparison of competing CDN performance with Cedexis Show how Azure CDN stacks up in your customer’s area…or globally It’s free - It’s easy - It’s real time How Azure CDN compares to Cloudfront Azure CDN is a multi-CDN platform using capabilities from Verizon and Akamai - two of the world’s best. Better WW coverage, better performance, additional capabilities © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Cedexis report – Cloudfront / Australia
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Cedexis report – Limelight / Indonesia
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Cedexis report – Fastly / Japan
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Azure CDN drives consumption
Increases Azure monthly revenue Encourages Azure use by delivering a consistently fast, secure, end user experience Protects the customer’s user data and network Is available WW
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Azure CDN Features and Sales Scenarios
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Azure CDN - Evolution Resale Content Delivery Acceleration Security
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Azure CDN – Going forward
11/19/2017 5:37 PM Customer Self-service via the Azure CDN portal (“Integrated”) Standard Premium For any web content, downloads or apps delivered over http; covers most CDN needs For web content or apps needing more granular control and advanced analytics Verizon and Akamai Content Delivery Core CDN features* Analytics HTTP/2 APIs and developer tools Verizon All features in Standard Advanced analytics Real time stats & alert Customizable rules Mobile rules Roadmap Custom domain HTTPS Media delivery optimization Additional features, e.g. caching override Roadmap Token authentication Dynamic object delivery Akamai premium Roadmap (business models TBD) Dynamic object acceleration Multi CDN integration WAF © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Azure CDN – Uses and features
Area Scenario Solution Standard (Akamai and Verizon) Premium (Verizon) Cater to majority of customers. On par with AWS Cloudfront High-end features for advanced scenarios Scale Deliver content to large number of users fast and protect origin from excessive load Global distributed CDN point of presence Easy add CDN capabilities to other Azure services or any other origins Seamless Integration with Azure services (web app, storage, cloud services) or any origin Delivery Ensure cached content is up-to-date, even when the content is updated before it’s configured expiration time Purge Manage how long the content stays on the CDN Cache TTL override Manage customized routing logic and provide simplified URLs to end users for content access URL rewrite & redirect Customize response header based on the request Response header override Advanced delivery customization* Custom rules engine* Deliver content optimized for mobile devices Mobile rules engine* Security Deliver content securely with an end-to-end encryption CDN endpoint HTTPS Protect origin from malicious traffic such as Distributed denial-of-service (DDoS) DDoS mitigation Ensure the content is only delivered (or not delivered) to specific regions Geo filtering Ensure only authorized clients have access to content Token authentication *View full feature capabilities in Rules engine
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Azure CDN – Uses and features
Area Scenario Solution Standard (Akamai and Verizon) Premium (Verizon) Cater to majority of customers. On par with AWS Cloudfront High-end features for advanced scenarios Performance Have your content ready to deliver even before user requests it Content pre-load/pre-cache Deliver content faster and at lower cost by reducing the file size Compression Improve cache efficiency based on the URL parameters Query string caching Monitoring & insights Analyze CDN usage and effectiveness Core analytics (bandwidth, traffic, hits, cache hit ratio) Monitoring & insights Understand content usage patterns for better content targeting Advanced analytics (geo reports, top requested files, types, browsers, etc.) Debug and diagnose issues if any Edge performance analytics (TCP details, error reports, etc.) Monitor the health of delivery during a live event in real-time Real time analytics Get notified in real-time on delivery anomalies Real time alerts (based on bandwidth, status codes, cache statues, connections)
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Product mapping – Custom vs. Integrated
Akamai “Resale SKU” Product Integrated Offering Adaptive Media Delivery Verizon Standard / Premium – Available Now (Not as functionally complete as Verizon) Akamai Premium SKU - Upcoming – will update Download Delivery* Akamai Standard - Upcoming – will update (Excludes download Manager capabilities) Dynamic Site Delivery Object Delivery No customer need Dynamic Site Acceleration Verizon Standard / Premium – Upcoming – will update (Excludes Akamai GTM / Fast DNS capabilities) Ion Standard Professional Services offer TBD Kona Ddos Defender Verizon WAF – Upcoming – will update Akamai TBD Kona Site Defender Verizon WAF Upcoming – will update Prolexic Not going forward
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Sales scenario 1 - Azure Web Sites
What’s Happening: Customer has web sites on Azure Ask: Who is visiting the web site, and where are they from? What’s the traffic volume? (or… how many viewers are anticipated?) What is the web site used for? Is there confidential customer data that needs to be protected? Are there any performance issues today, or things that need to be improved? Why you asked (Listen for customer knowledge on these points): Web site uses that demand CDN are…ecommerce, revenue generation, customer service, partner portal, benefits portal, confidential data, customer facing If need high performance – milliseconds matter Security – use https to secure data over the CDN network
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Scenario 1 - Azure Web Sites
What to Sell matrix What are you addressing? How our solution works Azure Product Name Security Protect against DDOS attack Perimeter security Standard and Premium SKUs Protect confidential customer data Encrypt data transfer with https Control who can access your web site Geo filtering Performance Get content cached on server prior to release for faster delivery Pre-Cache or Pre-Load Reduce file size for faster data transfer File compression Improve cache efficiency Query string caching Availability Distributed Delivery – Avoid single origin Global distributed CDN point of presence Instant Scale Caching and Routing Reliability Massive Replication
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Sales scenario 2 - Azure Media Services
What’s Happening: Customer is building a live or on-demand streaming video service. Ask: Who is visiting the stream, and where are they from? What’s the traffic volume? (or… how many viewers are anticipated?) How complex is the device reach? (What type of devices will be viewing the stream?) What type of analytics are required? What are the plans to secure delivery of the video stream? Is the video stream event driven? (Live or OnDemand) Why you asked (Listen for customer knowledge on these points): You want the customer to say “I want a TV like experience on any device, on any network, anywhere, anytime…or not” You want to know what analytic options they want to use - there are multiple ways to monitor events
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Scenario 2 - Azure Media Services
What to Sell matrix What are you addressing How our solution works Azure Product Name TV like quality Delivers device specific formats, caching, adaptive bit rate (delivers highest quality video tailored to the situation) Standard and Premium SKUs Understand my audience Gathers insights on users and key trends of audience behavior Ensure my video content is not stolen, compromised, or accessed inappropriately Makes sure the device and the player are on the approved list through token authentication, access control, encryption. Premium SKU Monitor the health of your delivery and get notifications of issues Real time analytics, real time alerts Optimize delivery targeted for mobile users Use rules engine to set up delivery behavior based on mobile devices
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Sales scenario 3 – Azure App Services
What’s Happening: Customer is building a SaaS application. Ask: Who is using the service and where are they coming from? What’s the traffic volume? (or… how many viewers are anticipated?) Is cost of origin infrastructure build-out a concern? Is compliance a requirement? (e.g. HIPAA) Is real-time data response important? Are you delivering static (e.g. software updates) or dynamic (Interactive) content How complex is the device reach? What types of devices will be using the application? Is delivering a consistent user experience important the most important consideration? How sensitive is the data? What are the security concerns? What is this being protected against? Is there an SLA offered on this App?
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Scenario 3 – Azure App Services (continued)
Why you asked (Listen for customer knowledge on these points): How important is the user experience? And how distributed and interactive is the App? How does the customer intend to achieve the optimal user experience? Is the customer looking for this app to reduce cost or drive net new revenue? How much of a priority are security and compliance? What is the reason for the SaaS App? Customer loyalty Customer Service Expanding to new markets
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Scenario 3 – Azure App Services
What to Sell matrix What are you addressing How our solution works Azure Product Name Maximized Customer Experience Highly responsive app behavior regardless of location, connection, or device. Enabled by global caching Standard and Premium SKUs Launching a service or entering a new market Enables quicker time to market by leveraging Azure CDN global presence Maximize Infrastructure Efficiency Application executed nearest to the user; at the edge of the network Reach Mobile Users Two ways - Consistent presentation content regardless of device type, size; Or customize delivery targeted for mobile users by rules engine Premium SKU Control user access to your app services Use Token Authentication to ensure only authorized users can access your app services
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Summary 4
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Summary Azure Action Drive Azure consumption, stickiness, and scale
Deliver best Azure workload experience User experience consistency with other Azure workloads Enhance the customer experience of obtaining CDN services through the Azure Portal Capitalize on the growing trend of customers looking for multi-CDN solutions Easy attach to Azure workloads Action Move Forward - Include Integrated SKUs in the conversation starting today
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© 2016 Microsoft Corporation. All rights reserved
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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