1. Information and Career Decisions – Two Sides of The Same Coin
Presenters: Bruce Rosove, Human Resources Skills Development Canada
Kathy Harris, K.E. Harris Focus First Inc. & Workinfonet.ca

2. Information and Career Decisions
Agenda
Career and employment information – what it
looks like, feels like, tastes like
Career decision-making – what it looks like, feels
like, why it’s needed
Information and decision-making – how they
work best together

3. The Purpose of the InformationW O R K
Work
Apprenticeship
College
University
Skilled
Flexible
Motivated
Workforce

4. What Is Career and Employment Information?
look
feel
taste

5. Complete bewilderment!
The Result
Information
overload!
Complete bewilderment!

6. Are We Getting the Results We Want? The High School Experience
Frequent course changes – uncertainty, panic
“I want to keep my options open” – lack of
direction, frustration
Deciding just to decide
Skilled
Flexible
Motivated
Failure rates – drop outs – ‘faders’
School Staff workload
Private career counselling services – two tiered system

7. Are We Getting the Results We Want? The Post-Secondary Experience
Program changes
Attrition rates
Waste time, space and $ - for parents and
institutions
Skilled
Flexible
Motivated
Stressed out students
Anxious parents

8. Are We Getting the Results We Want?
The Business/Industry/Government Experience
Workforce issues
‘Official’ urgency
local
provincial
national
Skilled
Flexible
Motivated
Attention focused on secondary schools

9. Integrating the Information
Self Awareness
Decision Making
Knowledge of world of work

10. Walking in Their Shoes “I have been raising my children for the
past 10 years. Now I want to get a job.
What’ can I do?”
“I am really confused about what to do after
I finish high school. Can you help?”
“I have just arrived in Canada and I’m looking
for work. What should I be doing?”

11. Walking in Their Shoes “I am getting interviews but I never get
the job. What’s my problem?”
“I really like to help people. What kind of
work can I do?”
“I want to upgrade my computer skills.
Where can I take courses in the evening?”

12. The Career and Employment Information Specialist – A Pivotal Role

13. Golden Rule # 1 Golden Rule # 2 Golden Rule # 3
No client will leave here
without information that
will help them
Golden Rule # 2
No career centre can
have all the information
Golden Rule # 3
No one person can
know it all

14. Why Service Delivery Guidelines?
The guidelines have been developed to help
organizations
substantiate the need for, and
support the creation of,
service infrastructures that will ensure
quality delivery of
career and employment information

15. The FLMM Career and LMI Service Delivery Guidelines
Service delivery environment
Funding
Determining target group needs
Delivery strategies
Staffing
Marketing and communication

16. Staff - Core Competencies
Locating the Information
Managing the Information
Helping People Use
The Information
Understanding the Career
Planning Model
Promoting the services

17. Building Staff Competencies: The Career & Employment Information Specialist Course
What: 1.Classroom, 2. Online exercises,
3. Final Assignment.
How: Building Infrastructure to
deliver.
Who: