1. Getting the Most Value From EDUCAUSE Research and Data
Susan Grajek, PhD
Vice President, EDUCAUSE
November 2012

2. Quarterly session results
EDUCAUSE Research and Data Products
Immediate
JIT inquiries
JIT research
Reporting tool
Quarterly session results
Emergent
IT Issues
ECAR
Core Data Service
CIOs Need for information
informs
contributes to
Developing
Land-scapes
Top 10 article
Case studies
Original studies
Member
research
Secondary analyses
Almanacs
Reports
Ongoing
CIOs’ Uses
Set strategy
Plan, stay current
Manage and benchmark
Draft for review,

3. EDUCAUSE Research and Data Services
EDUCAUSE Members
Top 10 IT Issues article
Student Technology Study report
Core Data Service summary report
ECAR Subscribers
All member benefits plus:
15-18 Research Bulletins
5 Research Studies
All study products: Data tables, powerpoints, infographics, case studies, etc.
Core Data Service detailed reports
ECAR Sponsors
All subscriber benefits plus:
Dedicated webinars
Advance consultation on research agenda
Advance consultation on studies
Ability to request custom analyses

4. EDUCAUSE Member Benefits
EDUCAUSE Members
Top 10 IT Issues article
Student Technology Study report
Core Data Service summary report

5. Top Ten IT Issues

6. The 2012 Top Ten IT Issues
Updating IT professionals’ skills and roles to accommodate emerging technologies and changing IT management and service delivery models
Supporting the trends toward IT consumerization and bring-your-own device
Developing an institution-wide cloud strategy
Improving the institution’s operational efficiency through information technology
Integrating information technology into institutional decision-making
Using analytics to support critical institutional outcomes
Funding information technology strategically
Transforming the institution’s business with information technology
Supporting the research mission through high-performance computing, large data, and analytics
Establishing and implementing IT governance throughout the institution

7. Higher Education’s Top IT Issues: An Interactive Historical View

8. Harbingers of 2013? Balancing resources with priorities
Selecting the right sourcing and solution strategies
E-learning
Supporting the institution’s mobile IT needs
Workforce issues

9. Where is the CIO Role Headed?
Today
Challenging and hectic
Multifaceted
Administrative
Focused on technology
Tomorrow
“Transformed”
Still multifaceted
Innovative
Strategic
CIOs are quite optimistic about the future of the role.

10. What Can IT Stop? Really Stop? Personal storage for students
Personal web pages
for students
“The last things we stopped was a modem pool several years ago. Is there anything that people actually stop doing?”
—CIO

11. 2012 Student Technology Study

12. Laptops are the Academic Champs!
Figure 4. Bars = percent of ownership; dots = percent of students who say they use these devices for academics (regardless of ownership)
Figure 9. Importance to Academic Success (% very or extremely important) – for all, not just among owners

13. Use Tracks with Importance, When it Comes to Resources
Figure 7. Trend ( ) in students using resources, and their 2012 rating of importance.

14. Fast Facts + Trends
PCs outnumber Macs 3:1; iPads outnumber other tablets 2:1; Kindles outnumber Nooks 2:1; iPhone and Androids are 1:1
OERs and GBL topped students’ 2012 wish list for what instructors should use more
Use of smart phones for academic work nearly doubled
Use of e-books/e-textbooks nearly tripled from
Use of e-portfolios grew sevenfold from
Figure 7. Trend ( ) in students using resources, and their 2012 rating of importance.

15. Core Data Service Summary Report
IT Cost, Staffing, and Services

16. Centralized IT funding, adjusted for inflation (quartiles), 2007–2012
US Dollars (Millions)
Total of all “Last FY actuals” sub-items for Module 1, Question 28. Central IT funding amounts, in US dollars (USD), that central IT (a) received in the last FY (FY 2009–2010) and (b) has budgeted for the current FY (FY 2010–2011) from each funding category.
CDS 2012 – M1Q16, eliminated budgeted funding, added unable to estimate (changes shouldn’t impact this slide)
Note: Bottom of bar = 25th percentile, line in bar = 50th percentile/median, top of bar = 75th percentile.
IT COSTS

17. US Dollars per Student FTE
Centralized IT funding per student FTEs, adjusted for inflation (Quartiles), 2007–2012
US Dollars per Student FTE
Student FTEs (from IPEDS)
Total of all “Last FY actuals” sub-items for Module 1, Question 28. Central IT funding amounts, in US dollars (USD), that central IT (a) received in the last FY (FY 2009–2010) and (b) has budgeted for the current FY (FY 2010–2011) from each funding category.
CDS 2012 – M1Q16, eliminated budgeted funding, added unable to estimate (changes shouldn’t impact this slide)
Note: Bottom of bar = 25th percentile, line in bar = 50th percentile/median, top of bar = 75th percentile.
IT COSTS

18. Operating appropriation, adjusted for inflation (Quartiles), 2007–2012
US Dollars (Millions)
“Last FY actuals” for sub-item 1 on Module 1, Question 28. Central IT funding amounts, in US dollars (USD), that central IT (a) received in the last FY (FY 2009–2010) and (b) has budgeted for the current FY (FY 2010–2011) from each funding category.
CDS 2012 – M1Q16, eliminated budgeted funding, added unable to estimate (changes shouldn’t impact this slide)
Note: Bottom of bar = 25th percentile, line in bar = 50th percentile/median, top of bar = 75th percentile.
IT COSTS

19. Centralized IT Staff (Quartiles), 2007–2012
Staff FTEs
Total of staff sub-items for Module 1, Question 7. How many full-time equivalent (FTE) staff—including clerical, support, and management staff—and students are employed in central IT in each of the functional areas below for the current fiscal year (FY 2010–2011)? Please include part-time, temporary, and limited-term employees, as well as any employees of external suppliers of outsourced IT services.
CDS 2012 – M1Q22, eliminated detailed categories and rollup; totals are still in tact
Note: Bottom of bar = 25th percentile, line in bar = 50th percentile/median, top of bar = 75th percentile.
IT STAFFING

20. ECAR Subscriber Benefits
EDUCAUSE Members
Top 10 IT Issues article
Student Technology Study report
Core Data Service summary report
ECAR Subscribers
All member benefits plus:
15-18 Research Bulletins
5 Research Studies
All study products: Data tables, powerpoints, infographics, case studies, etc.
Core Data Service detailed reports

21. ECAR Research Bulletins

23. Core Data Service Detailed Reports

24. IT Funding Models

25. If I Had a Million Dollars…
…to spend on instructional technology

26. CDS Spotlight on Students

28. ECAR Research Studies

29. ECAR Research Studies - 2012
Measuring User Satisfaction
Analytics
IT in Community Colleges
Mobile IT among students in Education City
Enterprise Application Market
Students and Technology
Research Computing
ERP Cost Drivers

30. Measuring User Satisfaction

31. Analytics

32. Benefits of Analytics

33. Analytics Capabilities

34. IT in Community Colleges

35. The 2011 Enterprise Application Market in Higher Education
IT SERVICES

36. Solution Diversity Two inputs Most homogeneous Most diverse
% of market for top five solution providers
Total number of solution providers
Most homogeneous
LMS
Student information
Faculty/staff
Alumni/advancement
Most diverse
CMS
IT help desk
Facilities

37. Sourcing of Enterprise Applications: Open Source and Homegrown
IT SERVICES

38. IT SERVICES

39. Research Study Products

40. Extending Usefulness Beyond the Report

41. Upcoming Research

42. ECAR Research Studies Planned for 2013
IT Consumerization
IT Workforce
E-Learning
Students and Technology
Enterprise Application Market updates
Cost of IT
Mobile IT update

43. Consumerization of IT: Areas of Investigation
Summarize current BYOD practices in higher education (planning, governance, security, teaching and learning, etc.)
Capture baseline metrics, such as
% devices provisioned by IT
% of faculty/staff/students that need access to date off site
Create an inventory of best practices for strategically managing BYOD in higher ed
Hypothesize strategic directions for the future
Figure 7. Trend ( ) in students using resources, and their 2012 rating of importance.

44. Methods of Investigation
IT leader interviews – BYOD thought leaders
ECAR Survey – IT leaders
Focus groups – IT leaders and other IT professionals
Secondary data analysis – relevant CDS data (institutions) and Student Study data (students)
Case Studies – two best practices

45. ECAR Sponsorships

46. EDUCAUSE Research and Data Services
EDUCAUSE Members
Top 10 IT Issues article
Student Technology Study report
Core Data Service summary report
ECAR Subscribers
All member benefits plus:
15-18 Research Bulletins
5 Research Studies
All study products: Data tables, powerpoints, infographics, case studies, etc.
Core Data Service detailed reports
ECAR Sponsors
All subscriber benefits plus:
Dedicated webinars
Advance consultation on research agenda
Advance consultation on studies
Ability to request custom analyses

47. ECAR Sponsorships Dedicated Webinars
Advance consultation on research agenda
Advance consultation on research studies
Ability to request custom analyses

48. EDUCAUSE Research and Data Services
EDUCAUSE Members
Top 10 IT Issues article
Student Technology Study report
Core Data Service summary report
ECAR Subscribers
All member benefits plus:
15-18 Research Bulletins
5 Research Studies
All study products: Data tables, powerpoints, infographics, case studies, etc.
Core Data Service detailed reports
ECAR Sponsors
Dedicated webinars
Advance consultation on research agenda
Advance consultation on studies
Ability to request custom analyses

49. Thank you!
Susan Grajek, PhD