1. Examples of Innovative Volunteer Transportation Programs-the Transportation Reimbursement and Information Program (TRIP)

2. Model Features Low start-up costs Simple to administer
Passenger friendly service
Can be organized in any location
Can be provided as a stand-alone or supplemental service
24/7 travel allowed
No dispatch expense
No paid drivers

3. Model Features (continued)
No volunteer recruitment headaches
Designed to limit liability
Travel to any destination can be available
Low-cost customizable software is available to manage and administer the program

4. Service Sequence Rider referrals are received from community partners
Program sponsor identifies riders and verifies eligibility
Approved applicants are notified of services to be provided
Riders recruit their own drivers
Drivers provide rides to riders

5. Service sequence (continued)
Riders and drivers provide trip documentation to sponsor
Reimbursement requests are reviewed and compared to approved allowances
Reimbursement is provided to riders
Riders pass on reimbursement to drivers

6. Program Characteristics
TRIP does not recruit drivers or schedule rides
TRIP does not own vehicles
Passengers recruit friends and neighbors as volunteer drivers and schedule rides at mutually convenient times
Liability and risk are limited because volunteers have an “arm’s length” relationship with the program

7. Current examples Riverside, California Independent Living Partnership
Mystic Valley Elder Services, MA TRIP Metro North