1. Residential Block Management Services
An Overview

2. Who We Are Privately owned company established in 1989
20 + years experience in Residential Block Management
One office centrally located to cover whole of the North West region
27 years providing professional & property management services

3. Our Services Residential Block Management Specialists
Services to Management Co’s, RTM Co’s & Freeholders
Design Stage Services Advice for Developers
Service Charge Budgets for Developers Marketing
Company Secretarial Services
Health & Safety Management
Leasehold Conveyancy Services
Insurance Services
Lease Advice
Utilities Procurement & Management
Budget & Service Charge Management
Accounts Preparation
Debt Recovery
Specialist Insurance Broker Partner
Dedicated Specialised Software For Property Management & Service Charge Accountancy

4. Typical Block Management Instructions

5. Awards & Accreditations
IRPM Qualified
RICS Member Firm
British Property Federation Members
National Approved Letting Scheme Members
Safe Agent
The Dispute Service (Tenancy Deposit Scheme Members
ISO Accredited
Fully Compliant Complaints Procedure
Civil Commercial Mediator

6. Meeting Customer Requirements
Fully Trained Staff
Dedicated Customer Service Co-ordinator
Extensive Experience
Dedicated Software
Regular Newsletters
Empathy
Regular Customer Satisfaction Surveys
Customer Satisfaction
Quality
Value
Service

7. How We Report To You Dedicated software system
Dedicated finance department
Reporting tailored to your specific requirements
Budgets & Accounts prepared to deadlines
Regular Inspections
Regular contact with key members
Regular meetings with our clients

8. Leaseholder Communication
Dedicated software for fault logging / reporting
Newsletters
Customer satisfaction surveys
Web based enquiry form
Notice Boards
Dedicated customer service co-ordinator
Dedicated property manager

9. Why Use P R Gibbs & Co? Well experienced to deal with all matters
Track record
Professionals
Committed to staff development
Genuine customer care
One dedicated office for all your needs

10. Insurance Partner Reich Insurance Brokers Ltd (Manchester)

11. Any Questions? Please Contact us at P R Gibbs & Co Limited
85/87 Market Street, Westhoughton
BOLTON, BL5 3AA
Tel:
Fax:
Web: